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“Warm Welcome in Lucca” 5 of 5 stars
Review of Relais San Lorenzo

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Relais San Lorenzo
Ranked #15 of 56 Hotels in Lucca
Certificate of Excellence
Manchester
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Warm Welcome in Lucca”
5 of 5 stars Reviewed June 19, 2014

This very comfortable B&B in Lucca was a real treat. We arrived by taxi and the kindly driver took our bags up the 2 flights of steps so finding the entrance was made easy for us. Once there it was lovely. We were given the spacious and elegant Madame Butterfly room which include a lounge area and a private terrace as well as the bedroom and large bathroom. Breakfast which was served in a beautifully decorated large room offered a wide selection and the option of cooked eggs. The staff were friendly and helpful which made this a great place to stay. The location was perfect and it was excellent value for money. Highly recommended. Lucca is a beautiful city which is a pleasure to walk around and hiring bicycles to cycle the city walls was an added benefit .

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank YCPManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
    141
    37
    5
    3
    3
See reviews for
20
125
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Australia
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 17, 2014

Don't be disheartened when you arrive to a dark locked metal gate leading up a dark stairwell because at the top is a nice little guest house worth staying at! Our room and bathroom were lovely, the breakfast area was decorated so charming, breakfast was also nice. The location was great and the staff were very nice. Would reccommend it for sure!

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Paivar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 15, 2014

We recently stayed in this lovely B & B in Lucca and we were sorry we only had one night. We were a bit early checking in but were able to wait in the lovely breakfast room until out room was ready 30 minutes later. Staff including Daniela were so helpful and friendly, and our room so nice with a frecso ceiling and cold bottled water, beer and soft drink free in the little fridge. It was very hot outside, so this was very welcome. Breakfast was above average with a big range of lovely things to eat. Great place right in the central part of Lucca. Would love to come back again soon.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cheza26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Level Contributor
163 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed June 13, 2014

I have to admit that upon arrival I thought "what have I done". We arrived to find a locked gate with a dark staircase that looked quite spooky. Once you get up a couple of flights of stairs you are greeted with a lovely, quaint B&B. Our room was lovely. It is very very clean and the staff are all lovely. Our breakfast was quite nice, eggs cooked as per your request and a coffee of choice. I would stay here again in a heartbeat.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank islandtraveller72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 8, 2014

It is very difficult to say enough superlatives about this gorgeous B&B and the lovely lady that runs it, Daniella. It is fantastic! My husband and I were treated to what I can only imagine was the best room and on the bed were long stemmed, red roses for me as it was our 30th wedding anniversary. How thoughtful was that?! Once inside the B&B you cannot help but be impressed by the very classy furnishings both in the rooms and the dining/living room open to the guests. The rooms are very large, beautifully furnished and spotlessly clean. There are five rooms in this B&B and right in the heart of Lucca. It is above the museum and can be a little hard to find but once you have, you will be rewarded hand over fist. Do not be put off by the entrance downstairs. I got the feeling that Daniella had no control over that but she certainly has put her stamp on the B&B upstairs. There are steps to climb to arrive at the B&B but Daniella had an assistant on hand to assist with our luggage. If you have difficulty carrying luggage upstairs I would suggest you check with Daniella when booking to make sure the same service we received will be available for you on check in. We had managed (stupidly) to get a ZTL fine at Cinque Terre and Daniella went to the post office for us and paid the fine so that we could get the discount. She has sent me the receipt for it and I really believe this goes beyond the call of duty. The breakfast was plentiful and consisted of juice, coffee, pastries of every kind, eggs how you like them cooked, yoghurt and so on – one word "fabulous". It has a private car park and is in a ZTL zone but be rest assured Daniella will take care of that. This was one of the highlights of our places to stay and would not hesitate in recommending the gorgeous Relais San Lorenzo to anyone looking for a tremendous place to stay in the heart of Lucca. Daniella's attention to detail is second to none. You will absolutely love it. Bellissimo!

Room Tip: Any room, I feel sure, will please even the fussiest traveller.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank flossygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, OH
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 3, 2014

The only negative of this review is that we were not able to stay longer. All of the previous reviews are spot on and I would stay here again in a heart beat. The room and bathroom were amazing, ours came with a stocked mini fridge and a lovely balcony. The location couldn't be any better and the parking situation was ideal. We parked for an hour in a paid lot just inside the city wall closest to the hotel and walked to find it. Once we located it and were checked in it was easy to bring the car up to the hotel and around to the parking area. We had to catch a plane so we weren't able to stay long enough for breakfast, unfortunately, but Daniela made sure to give us a few fresh cookies on our way out so we didn't leave too hungry. Lucca is a beautiful town and I plan to go back for a longer visit and will stay here again without a doubt.

Room Tip: Our room had a mini fridge and a great little balcony.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank strodtad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 22, 2014

We stayed for one night in the room downstairs with its own entrance. It took us ages to find the place but the staff (mother & son) were great at talking us in on the phone and getting us parked in the courtyard. they were lovely, warm, welcoming and attentive. The room was lovely and full of character, bathroom nice & clean. The two things that could have been improved, there was no option for us to turn on the heating although we were cold and the installation of a secondary door at the end of the entrance corridor from the main stairwell and at the bottom of the internal stairs in the room to the sitting\dining room would block out some intrusive noise. The breakfast was good with lots of pastries and there was complimentary fruit\nuts\water & brandy in the evening.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Relais San Lorenzo

Property: Relais San Lorenzo
Address: Via Cesare Battisti, 15, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#12 Romantic Hotel in Lucca
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Relais San Lorenzo 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
Relais San Lorenzo Lucca

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