We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Very Clean, Very professional staff !” 5 of 5 stars
Review of Hotel Noblesse

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Hotel Noblesse to your Saves list
Hotel Noblesse
5.0 of 5 Hotel   |   Via S. Anastasio, 23, 55100, Lucca, Italy   |  
Hotel amenities
Ranked #40 of 56 Hotels in Lucca
luebeck
Level Contributor
4 reviews
“Very Clean, Very professional staff !”
5 of 5 stars Reviewed November 19, 2012

Well was the second time in Lucca and we decide to booke a 5 star hotel as it was my girlfriend birthday! we booked 1 month in advanced ´and i ordered also some season fresh flowers in the room before my arriving as a surprise for my girlfriend. Very cleaned hotel, our room was really spaciuos with a large bathroom, and jacuzzi shower !!! Will be back for a next special event :) but thank also to the staff at the front desk!!!!

Room Tip: room 25 was really really spaciuos and with two big windows !!!
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank erions m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

187 reviews from our community

Traveler rating
    131
    22
    18
    9
    7
See reviews for
27
91
10
23
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
hamburg
2 reviews
5 of 5 stars Reviewed November 17, 2012

Right in the city center where all the turist attractions are.
we didn't want to leave and would definitely stay there again. Thank you so much for such an amazing stay. We really love your hotel. And thank you again for the lovely treats when we arrived. The rooms are well appointed ,the staff very professional, which it appeared was a family owner and run business. evrything perfect !!!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank renato m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 13, 2012

Was Here with my mother and we had a great stay!
The receptionist named Veronica even helped us chase our driver :)
A truly friendly place, location is excellent, the town is beautiful and safe.. PErfect ITalian experience

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank KZuzane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 26, 2012 via mobile

We went to this hotel in October 2010 and had no choice because there was a comic festival on and all other hotels were booked out. We paid quite a large fee due to having no choice and expected 5 star quality since this was the only 5 star accommodation we had the whole trip. The hotel itself was quite nice, but the service we received was terrible. I never unpack my bag fully so I don't forget things, therefore I had things placed on top of my bag and nearby on the floor. When we left 2 nights later I realised that some of my clothes were missing. Housekeeping had cleared my things and placed them in drawers so I didn't know they were there. That itself was not the problem. When I called back immediately to find out about my things, I was hung up on after describing the problem. We had our next host call back in Italian and he didn't receive my helpful information either and was rudely told that they didn't know what we were talking about.

If we had stayed in a hostel or 3 star hotel I would have chalked it up to getting what you pay for. But for the price we paid (approx 300 euros a night) this was unacceptable. We are never going back to that hotel and will tell anyone not to as well. Avoid at all costs!

Stayed November 2011, traveled as a couple
Helpful?
2 Thank Joanna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel n, Direttore at Hotel Noblesse, responded to this review, October 27, 2012
Although the terribille experience of 2010 ??????
This customer returned to spend a holiday in our hotel, in November 2011, leaving us with best compliments for our professionality ...???????


** In all the hotels where there is a room service the hausekeeper, when re-order the room, takes all the clothes spread out to place them in the wardrobe , takes the objects spread out in the room to place them in the drawers wardrobe as it should be.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 26, 2012

A gorgeous hotel in grand Italian style. Worth the price. Staff and service are very friendly,very accommodating, very flexible. One of my best hotel stays ever. Lucca is a fun and lovely town to visit, and this hotel is the icing on the cake.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
132 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
3 of 5 stars Reviewed September 15, 2012

I think this hotel does itself a disservice by advertising as a 5 star hotel, because it absolutely is not one. It may be the nicest hotel in Lucca; I have no idea about that. But it's not even in the same universe as 5 star hotels in other cities.
There's a tired shabbiness throughout, AC and lighting is hard to use and inconsistent (in some cases controlled by the front desk), TV offerings and bathroom quality vary greatly from room to room, as does the amount of outside noise. The service was generally very efficient and friendly, including housekeeping. Breakfast was ok. Fruits and meats were fresh but cakes and breads were very stale; no hot offerings. Overall the pricing isn't too bad for the quality, which I'd say is about 3.5 stars.

Stayed September 2012, traveled as a couple
Helpful?
Thank eh555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Water
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 11, 2012

Lucca is a wonderful place and staying at the Noblesse is in perfect keeping with everything that is Lucca.
The rooms are all different with good taste and style, (I saw most of them as I had a 10 room group staying there for 4 nights). The location is on a quiet street within a very short walk to everything, with some great restaurants very close, including of course the hotel restaurant which is excellent too.
The staff and the owners are very helpful, charming and went out of their way to make things smooth for us.
We all want to go back there.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Martin_and_Jocelyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lucca hotels
0.2 mi away
Hotel Ilaria
Hotel Ilaria
#4 of 56 in Lucca
4.5 of 5 stars 900 reviews
0.5 mi away
San Luca Palace Hotel
4.6 mi away
Albergo Villa Casanova
Albergo Villa Casanova
#23 of 56 in Lucca
5.0 of 5 stars 86 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Alla Corte Degli Angeli
0.2 mi away
A Palazzo Busdraghi, Residenza d'Epoca
0.2 mi away
Antica Residenza dell'Angelo
Show Prices
Show Prices
Show Prices

Been to Hotel Noblesse? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Noblesse

Property: Hotel Noblesse
Address: Via S. Anastasio, 23, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Lucca
#16 Luxury Hotel in Lucca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Noblesse 5*
Number of rooms: 13
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Hotels.com, Hotwire, Odigeo, HotelTravel.com and Travelocity so you can book your Hotel Noblesse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Noblesse Hotel Lucca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing