We were a little trepidatious about staying here as we had read mixed reviews on the website. However, we needn't have worried. We were given 2 double rooms, one ground floor as requested. Both rooms were spacious and had everything we could need, although we did note that there was a damp smell that got stronger as the day wore on - possibly from the bathroom?
The hotel was very well located for getting into Lucca, and we had no problem getting use of the free parking. We took breakfast at the hotel too. We made our decision on the basis of ease, but the breakfast itself was ok.
We took full use of the garden area, and enjoyed sitting out here having a drink before heading out for dinner in the evening. Beware the ambulances rushing up and down the street during the night though - they are rather loud!
All in all it was a perfectly satisfactory stay. Given it's location we thought the hotel was very good value (ie. cheap) and as a result one must adjust ones expectations accordingly. We would happily stay here again though.