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“Gelato Perfection”
Review of Grom Lucca

Grom Lucca
Ranked #14 of 42 Dessert in Lucca
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Kids, Families with children
Dining options: Takeout, Wheelchair Accessible
Nottingham, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Gelato Perfection”
Reviewed August 11, 2013 via mobile

Went here at the end of a day in Lucca and there was a queue of people outside the door. The icecream was delicious especially the pistachio and egg cream! Reasonably priced for an excellent product. Would definitely return!!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Peels_1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 reviews from our community

Visitor rating
    59
    55
    19
    12
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
110 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Delizioso!”
Reviewed August 7, 2013 via mobile

Busy, friendly and delicious ice cream! Pistachio, coffee and toronne ice cream all superb! Would definitely recommend.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Moab3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Best Ice Cream in the World.”
Reviewed July 27, 2013

I went to Grom in Lucca at least once a day while I was staying in Lucca for a week and it was amazing! The ice cream is really good and my favourite would have to be the chocolate. The sorbets are also very very good and refreshing. In my opinion the melon sorbet is the best ice cream I have ever had by far! On my last night in Lucca I had a maxi bowl (4 scoops) and although it may seem quite expensive it is well worth it as you get A LOT of very good ice cream for €5,50 and it is hard to choose just 4 flavours! The staff were very friendly and attentive too! I only would wish there would be a Grom in the UK as the nearest one is Paris.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
215 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
“Worst Grom location ever!”
Reviewed July 22, 2013

I hope that the manager of this Grom outlet is reading this. My husband & I are familiar with the Grom chain & had the most horrible experience on Sat., July 20th. The employee was rude, rude, rude! He was impatient & insisted on us paying before we even had the chance to order. This is not how things are done at Grom; you select your gelato, receive it & then pay. The server was upset because I was looking at the flavour signs on the container instead of the wall chart; my choice, not his. The place was not busy, no one ordering (3 p.m.). Nasty server, who I'm not convinced even washed his hands after just sweeping the floor. Walked out & the cheeky guy just smiled and waved knowing that we were really upset.

  • Visited July 2013
    • Service
Helpful?
Thank teachexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
323 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 149 helpful votes
“Yeah, it's a chain--but it's also very good”
Reviewed May 20, 2013

Gelato. One associates it with Italy like red wine. For those who turn their foodie noses up at a 'chain'--excuse me, some can offer better quality than sketchy one offs.

Grom did this. In Lucca, we loved it. Even our foodie family. In Siena, we loved it again. As did the locales lined up out of the door on a non-touristy April day.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Maggie_Oakshot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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