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“Great place to stay in Lucca!” 4 of 5 stars
Review of Hotel Rex

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Hotel Rex
Ranked #6 of 56 Hotels in Lucca
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great place to stay in Lucca!”
4 of 5 stars Reviewed May 30, 2014

We really enjoyed our stay at Hotel Rex during our honeymoon to Italy. Staying outside the city walls meant that we had easy access to the train station for day trips and free (and easy) parking for when we rented a car. Our room was clean and comfortable, and the wifi worked great. We could even use the printer when we bought Leaning Tower tickets the day before. Valentina was especially helpful, answering my myriad of questions. Thank you for a wonderful stay!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Shelley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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371 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bainbridge Island, Washington
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 27, 2014

My wife and I are in our 50's and stayed at this hotel for four days in May 2014; the staff were friendly and efficient. Thanks to Peter for his assistance and cheerful disposition.

We found Hotel Rex to be clean and spacious enough, and the room had a kettle and instant coffee, plus a mini bar with wine, sodas and other delights (mini bar items for a small charge). A small bottle of prosseco sparkling wine plus chocolates, a scented candle and other items were provided as a welcome gift to us.

An ample breakfast was provided each day, including tea, coffee, juices, cold meats, fruit, cereals and muesli, hard boiled eggs, toast, pastries, stewed fruit, etc. This is an extended European + American breakfast, and should please any nationality. Remember - when traveling outside your home country you should not expect the same foods you get at home. We enjoyed the variety of foods offered and got to try some new items.

There were tea pots and biscuits in the hallways for those desiring a mid-afternoon (or other time) snack and treat.

The hotel provided bicycles for the guests free of charge. Free WI-WI is available, plus a computer in the lobby for those who need one. There is a bar in the lobby, discretely placed to the side so as not to be visible from the street. Suites are available via the use of an elevator or the stairs. A gelateria is located next to the front door and the hotel provides a coupon for two free scoops of heaven on earth!

The railway station is a short walk away, and even though we always sleep with the windows open we didn't hear the trains at all. The location is excellent and convenient. There is a Farmacia around the corner, and a tobacconist/bar at the station.

The walled city of Lucca is across the street and is easily accessible. At night the walls are lit by flood lights, creating a pretty scene.

I highly recommend this hotel to travelers. Enjoy your stay.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Trav42CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Nevada, United States
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 26, 2014

This hotel is in the train station Plaza just outside the city walls. Very convenient entry into the city. Breakfast was disappointing as it was lacking anything hot. If you are traveling by train through Italy and planning a stay in Lucca this would be OK. Make sure the A/C is working. WIFI was ok.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2014

We greatly enjoyed our time in Lucca, and at Hotel Rex. We took the train from Firenze to Lucca, about a 90 minute ride. The train station is literally steps away from the entrance to Hotel Rex. The hotel staff were super nice, and always greeted us warmly. The rooms were good, large. Ours was a 2 bedroom suite with a balcony that opened up over the front entrance of the hotel. It gave a perfect view of the old city walls. The breakfast was more than we expected, several tables of pastries, antipasti, yogurt & cereals. They also had a full bar and lounge, though we never saw anyone belly up.

The hotel also has bikes available for guests! No need to rent bikes from across the street to take through Lucca; right around the corner is a storage door where they had several. Plus there is a fantastic brewery as well as an irish pub right around the corner, good spots for catching football games if the weather isn't agreeing.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank OrangeCoLumberTruck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, FL
Level Contributor
230 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed May 19, 2014

Our first experience with Hotel Rex was four years ago on our first visit to Lucca. We just left Lucca and again stayed at Hotel Rex. The staff was very helpful and friendly. Breakfast was better than expected. If you are travelling by train, Hotel Rex is ideal, as it is a few hundred feet from the train station. Even so, it is quiet and restful. It's only a five minute walk to the entry into the old city of Lucca, so it's a great tradeoff. We highly recommend Hotel Rex. Also, good Wi-Fi service.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank EdfromTampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glastonbury, Connecticut
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 9, 2014

Hotel Rex offers a great location and many personal touches. It is just a few steps from an entrance to Lucca’s city wall. We arrived late, after a day of driving and the manger came out and found us parking right in front. As we checked in, the manger asked if we had plans for dinner. We didn’t and he suggested a near-by place, which was ideal, all locals with tasty, inexpensive food. Our hotel rooms had welcome notes and chocolates. Their breakfast offered eggs, yogurts, cereals, and breads with friendly service. Later, when we returned, the clerk greeted us by name and had our room keys ready.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sienahouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 6, 2014

We chose this hotel for our one night stay in Lucca as we would be leaving by train the next day, so the location was excellent. The reception staff were all very friendly and welcoming. The room was perhaps a little old-fashioned, but clean and comfortable. The room had tea and coffee making facilities - particularly welcome as, in my experience, this is not common in Italy. Breakfast was plentiful and tasty, with some particularly good salami, and fresh pastries.

A tip for anyone arriving on the bus from Pisa airport, as we did - the bus doesn't stop by the station as you might expect. To get to the hotel from the stop, leave the town by the nearest gate in the walls and walk anticlockwise - you won't miss it.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lucy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rex

Property: Hotel Rex
Address: Piazzale Bettino Ricasoli, 19, 55100, Lucca, Italy
Phone Number:
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Lucca
Price Range (Based on Average Rates): $$
Number of rooms: 25
Official Description (provided by the hotel):
Cozy family-run hotel located 100 meters far from the historic center and 80 meters far from the main railway station, convenient location for easy exploration of the countryside and the coast of Tuscany. Hotel Rex offers a range of services to its customers, such as free Wi-Fi in the entire building and in all rooms, a rich buffet breakfast with sweet and savory dishes, comfort for children and free parking places in front of the hotel. The friendly staff at Hotel Rex is always happy to answer all your questions and give you tips on how to make your stay special in Lucca and at Hotel Rex. ... more   less 
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Also Known As:
Rex Hotel Lucca

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