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“they gave me a present in a cute little bag”
Review of Hotel Rex

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Hotel Rex
Ranked #8 of 49 Hotels in Lucca
Certificate of Excellence
NYC
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“they gave me a present in a cute little bag”
Reviewed April 25, 2014

I stayed here as a solo traveler in March 2014 for 2 nights. It is a well located hotel next to the train station and across the street from the city walls The room was clean and of a standard size for European hotel rooms. Breakfast was very nice a good array of breads and meat and as many cappuccinos as one could want. Upon checking out they gave me a little bag with local olive oil products, I thought it was very sweet.

  • Stayed March 2014, traveled solo
    • Value
    • Location
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Helpful?
Thank Simoneyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Wirral
Level 6 Contributor
118 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed April 24, 2014

Travelling to Lucca by train we opted for a hotel near to the station. Hotel Rex couldn't have been better located. It is literally steps from the station exit yet within two minutes you are also within the city walls.
Every single member of staff was welcoming and friendly but not over the top at all.
Breakfast was good, plenty of options of conserves and spreads to go with the bread or pastries. The hotel has free bikes available, there also seemed to be plenty of parking available at the front of the hotel.
The room had everything we needed, including free wifi which worked well. The bathroom was spacious and met all of our needs. Housekeeping do an amazing job as the whole hotel is spotless.
If we returned to Lucca we would not even think of staying anywhere else.

  • Stayed April 2014, traveled as a couple
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Helpful?
Thank Avril R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bar Harbor, Maine
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 15, 2014

We spent two nights at Hotel Rex in Lucca at the end of a two week trip to Italy. This place is fantastic. The 98 year old owner greets you warmly everyday! His daughter and granddaughter (Valentina) are so welcoming and helpful. The man on duty each evening is so friendly and full of great ideas for places to eat. The rooms and bathrooms are well-sized, very clean and comfortable, and have free wifi. The hotel also has a wonderful free breakfast each morning (with cereals, breads, pastries, fruit, yogurt, as well as coffee, tea, and juices), and also has free bicycles so you can ride along the top of the city walls, which is a wonderful park that completely surrounds the city. Everybody is out there, walking, skating, and biking. It only takes about 25 minutes or so to circle the city along the ramparts, and the views of the distant mountains are breathtaking. What a wonderful experience. The hotel is just outside the city walls, but with a five minute walk you are inside the walls and exploring the city.
We had purchased a painting from an artist during our trip, and while in Lucca had to figure out how to get the painting home (it wouldn't fit in our suitcase). Valentina was amazing. Her English is wonderful, and she spent a lot of time helping us figure out the best way to ship the painting, and talking with the folks at DHL in Lucca (whose English was very limited). She helped us copy the documents we needed to include, and took photos of the painting and our passports and printed them out for us (required by DHL). Wow! She really went above and beyond, and we were so grateful!
We had asked Valentina to write down the names of the other front desk staff so we could include all their names in this review (her grandfather, mother, and the wonderful man who was on duty each evening), but we have been somewhat disorganized after returning from this trip and can't find the piece of paper with their names! So we will just have to say that all of the staff here are wonderful, and we would definitely look forward to staying here again!

Room Tip: Our room faced the square, which was a little bit noisy, but we loved it.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank edentravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leiden, The Netherlands
Level 6 Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 14, 2014

Great location, great staff
We took a side trip to Lucca from Pisa for a weekend. We really did not want to walk from the train station any further than we had to. The hotel Rex where we stayed one night was a great match to our needs - close to the train station, reasonable priced, free Wi-Fi and breakfast, coffee and tea facilities in our room. This is a fantastic hotel, it located across the street from the train station and the city walls. The staff is wonderful, made us feel very welcome.
Highly recommended.

Room Tip: Ask for a quiet room before hands, the traffic is might be heavy.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Tatyana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 12, 2014 via mobile

Great location next to the train station and just a short walk to an entrance into Lucca. Which is another great place! We chose a room over the square and were happy to put up with the traffic noise for the view. The receptionists were over the top. The younger person spoke great English but both women were so friendly and accommodating. Free bikes to ride along the wall were a big plus! They even have us a small gift when we checked out....definitely a place to recommend to your friends. Rooms are clean and a comfortable size.

Stayed April 2014, traveled as a couple
Helpful?
Thank Mrcbishop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level 5 Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 26, 2014

You know, having the right hotel can make your vacation a dream or not. We took a side trip to Lucca from Rome. We really did not want to walk from the train station any further than we had to. I went online to TripAdvisor to get reviews regarding Hotel Rex because it appeared that it was just what we needed in a hotel, close to the train station, reasonable priced, free wifi and breakfast. LOVE the room for starters, I am a big fan of not staying in the world wide chains. This is a fantastic hotel. Literally across the street from the train station, which you would not know because you don't hear the trains. The staff are WONDERFUL, some of the nicest people I have ever met and helpful beyond words. I love all the recommendations given to us for restaurants. We were so fortunate to experience yet another train strike and our staff called Trenitalia to confirm that our train from Florence would still run and got us hooked up for a bus, which actually turned out to be better than the slow train to Florence. We are going back to Lucca next year because well, we did fall in love with Lucca and I will stay here again for sure.

Room Tip: Big rooms, nice big baths, perfect.
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  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
3 Thank PragueLovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liskeard, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 5, 2014

We have stayed at the Hotel Rex three times. It is cool with air conditioning in the summer and warm in winter. The staff are very friendly and the 98 year old proprietor is absolutely charming. Spotlessly clean, quiet and located just outside the station. Lucca itself is a two minute walk away. Why lug your heavy cases from the station into Lucca when you can stay here?

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rex

Property: Hotel Rex
Address: Piazzale Bettino Ricasoli 19, 55100, Lucca, Italy
Phone Number:
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Lucca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Rex 3*
Number of rooms: 25
Official Description (provided by the hotel):
Cozy family-run hotel located 100 meters far from the historic center and 80 meters far from the main railway station, convenient location for easy exploration of the countryside and the coast of Tuscany. Hotel Rex offers a range of services to its customers, such as free Wi-Fi in the entire building and in all rooms, a rich buffet breakfast with sweet and savory dishes, comfort for children and free parking places in front of the hotel. The friendly staff at Hotel Rex is always happy to answer all your questions and give you tips on how to make your stay special in Lucca and at Hotel Rex. ... more   less 
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Also Known As:
Rex Hotel Lucca

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