We spent two nights in September 2008 and loved many aspects of La Principessa. The grounds and pool were delightful and the hotel's furnishings and style were well judged and in keeping with its period. Our room was quite spacious and comfortable. We enjoyed talking to other guests before and after dinner. The hotel staff was friendly and helpful, getting us cabs in Lucca on day two and explaining what was on. Our biggest disappointment was the food. We dined in the hotel both nights and found the food somewhat lacking in character , though the restaurant was attractive and the staff helpful . The first night was very acceptable although there was not a lot of choice. The menu on day two was exactly the same as on day one. Not surprisingly perhaps the restaurant was less than full.
This is a hotel which has much going for it and I think much could be done by making some small changes to menus, to inject some new ideas; and perhaps the manager should consider altering the layout of the reception areas which tends to make staff disappear behind a screen when telephoning.More
- Free Wifi
- Breakfast included