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“Excellent Value!” 4 of 5 bubbles
Review of Eurostars Toscana

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Eurostars Toscana
Ranked #18 of 54 Hotels in Lucca
Daphne, Alabama
Level Contributor
283 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Excellent Value!”
4 of 5 bubbles Reviewed December 30, 2012

Good location. Just off of the Motorway and about 15 minute walk to the walls of Lucca. Rooms are bright, clean and comfortable. Bathrooms are very clean and well furnished. Free WiFi throughout the property. The inclusive breakfast is very, very good. Very nice selection of meats, cheeses, fruits and breads. Good selection of hot beverages. Free secure parking. Very quiet. Convenient to many local restaurants and gelateria's! Rate is excellent!

Room Tip: toward the back of the hotel away from the highway.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank twaone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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580 reviews from our community

Traveler rating
    131
    312
    100
    23
    14
See reviews for
80
276
17
103
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Quebec, Quebec, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed December 27, 2012

Very good hotel and a good price+quality deal. Very clean (recent builing), helpful staff. The hotel is about 10-15 minutes walking from Lucca / train station, maybe 2 minutes in car :) WiFi everywere and free.

  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 19, 2012

We were travelling by car so the hotel was very convenient to find off the highway, and also very easy to access the highway again on our way to Siena. The room was quite large and very clean and modern. The room & bathroom was one of the better ones we had while in Italy.
We found the location to be good as well as we walked to the walled city in less than 20 minutes. We also found an excellent family restaurant on the way back to the hotel (actually not far from the hotel) on the right side of the street. The raviolli and risotto was to die for and the wine good and inexpensive--25 Euros for the meal and a litre of wine.
The service provided by the front desk at check in was exceptional. I had booked the hotel through another agency (lastmin.com) and they failed send the reservation to the hotel. The desk clerk was very accommodating and tried every source to find our reservation. I can't remember her name however I encountered very few hotel clerks\receptionist with as much patience as her and extremely pleasant on top of it. After unsuccessfuly calling the booking agency, they offered a room at a much better rate than what I was charged by LM.Com. The hotel manager even got involved and tried calling lastminute.com to clarify the situation.
The buffet breakfast was excellent with a large variety of hot and cold dishes to choose from.

After complaining to LM.com by phone and email I received a standard canned reply that was insensitive and did not at all respond to the issues I explained in my email, so they are definitely not a booking service that I will ever use again, and I would not recommend them to anyone. (I am writing this review on Tripadvisor as I know they do not censor the reviews.)

Room Tip: I don't know if they have a pool or spa, as I did not ask. I would have rated the value higher...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Brunokathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, Brazil
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

This hotel was the best one we stayed during our trip to Italy.
Service was excellent, with highlight to the receptionist Monica, who was really, really helpful!
The room was big, modern, and clean. The shower box and the shower itself were really good.
Breakfast was great, free internet is available to the guests and they even rent bikes, if you want to see Lucca that way.
It is out of the city walls, but a very short walk from it.
Will definitely go back (depending on the price), if I get the chance. ;)

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ricardomello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

How refreshing to have such personal attention from the moment I approached the reception desk.
Very gently i was asked would I prefer to speak in English or italian, and then given a map and a short explanation of how to explore the centro storico on foot and where to park.
The meal was excellent, reasonably priced and the waitress was happy to adjust the menu to meet my preferences.
The room was calm, very quiet and beautifully appointed.
I cannot wait to go again.

  • Stayed August 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OxfordLady63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 23, 2012

20 minute walk to South wall. Very convenient to motorway. Rooms were clean, pleasant, modern. Price was right. Not really romantic as is well otside the wall but as said, for a one-nighter traveling by car, excellent spot for the money.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 22, 2012

Great hotel FANTASTIC dinner we had in the restaurant great big good value meals :) lovely room comfortable, price good and DEFINETLY grab a bike and go to the city centre :) so much fun fast and easy!! Ask in advance for good directions from the station if you are walking though :p

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nicky1366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eurostars Toscana

Property: Eurostars Toscana
Address: Viale Europa 1135 | San Concordio, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#9 Luxury Hotel in Lucca
#18 Romantic Hotel in Lucca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Eurostars Toscana 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Eurostars Toscana Lucca Hotel Lucca
Eurostars Toscana Hotel Lucca
Lucca Eurostars Toscana Hotel

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