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“A pleasure as always”

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Hotel Palazzo Alexander
Ranked #5 of 47 Hotels in Lucca
Certificate of Excellence
Reviewed April 6, 2013

Fantastic town, fantastic owners, and a fantastic stay.
This is my third time staying within Lucca's walls, each at Palazzo Alexander, spanning 12 years time. We stayed for three nights and had a full Italian breakfast each morning, followed by walking and shopping and eating and more eating. Lucca is a great town to relax in and I highly suggest it out of all the many gems in Tuscany. Palazzo Alexander always makes our stay special and Mario really cares to get to know his visitors. There is nothing he cannot help you with.

  • Stayed: February 2013, traveled as a couple
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2  Thank Emily J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 - 285 of 688 reviews

Reviewed March 29, 2013

We stayed at this hotel during our one day visit to Lucca. 10 minutes by cab from the train station in a small and quite street. Upon arrival we've been told that our room has been upgraded to a suite on the top floor. What a room! Though we prefer modern style, this room fitted perfectly to the soul of the place. Very cosy and warm as well. Next morning we were waked up by the birds singing outside! Breakfast simple but perfectly sufficient, served on the ground floor. All in all very warm place and I mean not the room temperature :) Especially we appreciate the help at the reception with the restaurant on the arrival evening and the midnight tea served at our request when we came back from the town walk.

Room Tip: Suite on the top floor is marvelous
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  • Stayed: March 2013, traveled as a couple
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2  Thank DePo79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2013 via mobile

The place is absolutely amazing. Staff is very friendly. The hotel has a nearby parking, which is a must given the limited availability of parking space within the walls. The beds could be more comfortable

  • Stayed: March 2013
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2  Thank sergiofo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2013

We stayed in Lucca on night two of our three day tour of Italy. We got the train from Pisa which was very easy and cheap. There were three of us and we had a beautiful room on the top floor with views over the rooftops and mountains. The room was fabulous I did note that some rooms had a veranda which would have been lovely. We didn't have any noise from locals or other guests. Breakfast was really good with plenty of choice. Lucca is a fabulous town to visit and this hotel was my favourite. Don't think twice about staying

Room Tip: Ask for a top floor corner room.
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  • Stayed: March 2013, traveled with friends
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2  Thank bill_lotty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013

Love this hotel, it's staff and location.
The hotel. As other reviewers noted, it is close to everything but still a couple of blocks away so it is rather peaceful and quiet. The amenities are as you expect. The towel heat rack was great as the weather was cold. It cost around 6 euro to get to the hotel from the train station. Cost a little more to get back as the cab had to wait for us. The staff was great at arranging us he cab.

The breakfast was delicious and the staff vey very helpful and friendly. They definitely made the stay pleasurable. The only con I can think of is that the other reviewers were correct about the thin walls. While I easily knocked out, my husband could not go to sleep because the person upstairs was walking around at midnight and the sound of the walking around kept him awake. Again, I did not hear any of this and slept rather easily.

The hotel staff recommended a restaurant nearby. The food was fantastic and we got a discount.

Overall, we loved Lucca and this hotel and would definitely recommend.

Room Tip: Note. There is no swimming pool. I accidentally hit on the review and do not know to delete.
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  • Stayed: March 2013, traveled as a couple
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Thank MariML2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

After an exhilarating local bus journey from Pisa airport through the enchanting Tuscan countryside with the slanting sunlight shining through the autumn leaves we entered through the high walls , the city of Lucca. In no time at all our taxi took us out of one city gate and back in one further down and whooshed us up a narrow street or two to Hotel Palazzo Alexander. Whata charming hotel. Our rooms were on the second floor. Once I opened the windows, the sounds and smells of Italy invaded my senses. Our rooms appeared recently redecorated furniture wise but the atmosphere of traditional Italy was maintained. My ensuite felt like an old Roman bath with lashings of hot water, lots of fluffy towels and a wonderful heated towel drier . It appeared to be enameled with a rich "wood" finish. Breakfast was very much a continental style affair but the breakfast room was warm and welcoming. Our host was friendly, welcoming and very helpful when assisting us with directions to good restaurants. This is a really good value hotel, centrally placed with competitive prices in a very popular city. I will be back again.

Room Tip: If you do not want to be woken when the surrounding residents of Lucca roll up their shutters, maybe...
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  • Stayed: October 2012, traveled with friends
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Thank mycomaniac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

We stayed here after reading reviews on tripadvisor and we were not disappointed. The hotel is ideally located. Staff are friendly, rooms very clean witha very good style!I would stay here again .
Lucca is very nice... better than aHotel in Pisa close to the airport !

  • Stayed: October 2012, traveled as a couple
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Thank roman l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Alexander

Address: Via Santa Giustina 48, 55100, Lucca, Italy
Phone Number:
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Lucca
#5 Family Hotel in Lucca
#5 Romantic Hotel in Lucca
#7 Business Hotel in Lucca
Price Range: $105 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzo Alexander 4*
Number of rooms: 15
Official Description (provided by the hotel):
Known today as the Hotel Palazzo Alexander, the residence encompasses four floors of rooms and junior suites, all with modern, private bathrooms-some with whirlpool baths. In addition, all rooms contain such conveniences as air conditioning, satellite television, telephones, computer hook-ups, safe, minibar, hairdryers and free of charge wi-fi connection.The décor of the residence reflects the noble Lucchese style with the use of antique wood floors in all the bedrooms and fine marble and other local stones in the bathrooms, lobby and common rooms. Located in the center of Lucca’s historic district, Palazzo Alexander is easily reached from the main highway exits and from local train and bus stations. ... more   less 
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Also Known As:
Palazzo Alexander Lucca
Palazzo Alexander Hotel Lucca

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