We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful place to stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Palazzo Alexander
Ranked #5 of 49 Hotels in Lucca
Certificate of Excellence
Melbourne, Victoria, Australia
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful place to stay”
Reviewed July 11, 2012

This hotel is lovely! The staff are very welcoming when you walk through the door. Fabulous English and VERY helpful. The rooms are beautifully decorated, are a good size, and are very clean and comfortable. The breakfasts were lovely and served in the dining room, which is also nicely decorated. It is inside the walled city, so is walking distance to all the sights. Can't recommend this hotel highly enough!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rose F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

668 reviews from our community

Traveler rating
    420
    199
    28
    11
    10
See reviews for
126
347
25
39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level 6 Contributor
117 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 9, 2012

We stayed for 7 nights in this wonderful hotel. Mario provided wonderful service and nothing was too much trouble for him. The room had heaps of charm and was big and clean. Breakfasts were enjoyable, Mario made everyone welcome and took an interest in your daily activities. Lucca is one of my favourite destinations in the world.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank footy22255100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ganddal, Rogaland, Norway
Level 2 Contributor
6 reviews
6 hotel reviews
Reviewed July 6, 2012

Beautifuly decorated breakfast room (good breakfast!), reception area and hotel room. Very friendly and helpful staff. Close to everything inside the walls of Lucca. Can recommend this hotel to anyone who is visiting Lucca.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mariann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanhassen, Minnesota
Level 5 Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 27, 2012

We just had our second visit to Palazzo Alexander. The family that runs the hotel are very helpful and make you feel like your staying in their home. Parking was available and close by, wi fi and t.v not working apparently a problem in the walled city of Lucca. Very traditional in the decor but so is the city of Lucca. The best capacino I had the entire trip. If you do not mind using the computer in the lobby I would recommend this Hotel for leisure traveler. We had interconnected rooms which are great for family.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 470diana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Proprietario at Hotel Palazzo Alexander, responded to this review, June 30, 2012
Dear Mr. 470Diana,
we would like to thank you for your nice words about Palazzo Alexander and also for your advice about our tech ameneties.
We Know, that in the recent past , we had some troubles about the technology of the hotel.
The wi-fi wasn't working properly, and because of the switch-off to the digital signal in italy, the new tv weren't working well.
We have fixed all troubles now and we apologize again if you're stay in our hotel has not been excellent.
Best Wishes
Dott. Gabriele Maraviglia
Hotel Palazzo Alexander
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 25, 2012

Our stay at this hotel is best described as a great experience. The hotel is idealy located inside the walls and has private parking. The rooms are very comforatble, the breakfast room is well setout and the food is excellent. The staff could not be faulted and nothing was aproblem for them. We extended our stay at the hotel and would recommend ti to anyone wanting to explore the wonderful city of Lucca.

Room Tip: If driving, trust you navigation system to find the hotel. The streets can be confusing
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WollongongAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle Staffs England
Level 6 Contributor
148 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed June 22, 2012

Really enjoyed our 3 night stay at this hotel which we sourced via Tripadvisor and it certainly didn't disappoint. Mario could not have been more helpful, accompanying us to park our car in the secure lockup around the corner, suggesting places to visit, making sure we enjoyed the fresh bread, great coffee and other local produce at breakfast, which is in a beautifully decorated room next to reception. Our bedroom was delightfully furnished in a typically Italian antique style. There was fruit on arrival and a mini bar/fridge that should be an example to all hoteliers as everything was of a reasonable price not the ridiculous prices that some insist in charging. This is a very professionally run hotel and Mario's son also helped us when we were unable to locate our flight tickets home. The location is great - just step out into the beautiful streets of Lucca - divine. Highly recommended. We travelled the first part of our holiday as a package but chose this hotel ourselves in favour of the one in Lucca offered by the travel company - so glad we did!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulineT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 17, 2012

We spent 4 nites in Lucca. The owner and his son are terrific. The town is nice and the hotel was clean, efficient and comfortable. We will definitely stay here again when in the Tuscany area. Of special note, our daughter became ill while on the way to Lucca. She was in bed for almost 3 days at the hotel. During this time, Mario and his son Gabriele were so nice. They modified the daily room cleaning. They were always asking if there was anything they could do for us. When my daughter could finally eat some food, they had a special soup made for her and brought it to her room. Just very nice, accomodating people that were happy to have us in their "hotel family". I do not believe we received any special treatment. Rather, I sense that Mario and Gabriele are this way with all customers. Just very special people!

Room Tip: Wifi and room safe were included
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lucca hotels
0.1 mi away
San Luca Palace Hotel
0.5 mi away
Hotel Ilaria
Hotel Ilaria
#4 of 49 in Lucca
1,070 reviews
0.2 mi away
Alla Corte Degli Angeli
Show Prices
Show Prices
Show Prices
0.8 mi away
Albergo Celide
Albergo Celide
#10 of 49 in Lucca
899 reviews
0.4 mi away
Albergo San Martino
Albergo San Martino
#6 of 49 in Lucca
509 reviews
2.5 mi away
Villa La Principessa
Villa La Principessa
#13 of 49 in Lucca
366 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Palazzo Alexander? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Palazzo Alexander

Property: Hotel Palazzo Alexander
Address: Via Santa Giustina 48, 55100, Lucca, Italy
Phone Number:
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Lucca
#5 Family Hotel in Lucca
#5 Luxury Hotel in Lucca
#7 Business Hotel in Lucca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Alexander 4*
Number of rooms: 15
Official Description (provided by the hotel):
Known today as the Hotel Palazzo Alexander, the residence encompasses four floors of rooms and junior suites, all with modern, private bathrooms-some with whirlpool baths. In addition, all rooms contain such conveniences as air conditioning, satellite television, telephones, computer hook-ups, safe, minibar, hairdryers and free of charge wi-fi connection.The décor of the residence reflects the noble Lucchese style with the use of antique wood floors in all the bedrooms and fine marble and other local stones in the bathrooms, lobby and common rooms. Located in the center of Lucca’s historic district, Palazzo Alexander is easily reached from the main highway exits and from local train and bus stations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Priceline, Hotwire, TripOnline SA, Hotels.com, Cheap Tickets, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Hotel Palazzo Alexander reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palazzo Alexander Lucca
Palazzo Alexander Hotel Lucca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing