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“Lucca”
Review of Hotel Ilaria

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Hotel Ilaria
Ranked #4 of 48 Hotels in Lucca
Certificate of Excellence
Brentwood, CA
Level 3 Contributor
10 reviews
“Lucca”
Reviewed December 5, 2013

I say at this hotel every time I'm in Lucca and it is still a very nice hotel. It is within walking distance of all the little shops and restaurants. Breakfast is decent although last time I was there which was 3 years ago, it was better.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dianne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,081 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 29, 2013

We only stayed one day in Lucca, and picked this hotel randomly, mostly based on its location. It turned out to be a great choice. Not only it is perfectly located, still reachable by car (they park your car for you), but at the same time within city walls and within 10 minutes walk from all major sights of beautiful Lucca.

Service was superb, room quiet and cozy, breakfast rich and delicious... I strongly recommend Hotel Ilaria for those who want to visit Lucca!!

  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
2 Thank pavelmk13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauroCusinato, Direttore at Hotel Ilaria, responded to this review, December 22, 2013
Thank you very much for writing on Trip Advisor about us. We are pleased to know you enjoyed your stay at Hotel ilaria & Residenza Dell'Alba. Thank you for considering our hotel a "great choice"!

We hope to see you again,

Best Regards
Mauro Cusinato
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 6 Contributor
213 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed November 29, 2013

My wife and I had the good fortune of spending four nights at Hotel Ilaria. The acommodations are great. Our room was very spacious, spotlessly clean, quiet and very well-appointed. There is a wide assortment of teas, coffees, cookies and snacks left by the housekeeping staff every day. If for some strange reason you want additional snacks, these are available 24 hours a day at the front desk. The breakfast is plentiful and the weather permitting, one can enjoy their breakfast outdoors in their fantastic patio. The location of the hotel is perfect. It is walking distance from everything. The wall that circles around Lucca is a 5 minute walk away while the center of town is three minutes away. The staff at Hotel Ilaria could not be any more helpful. From restaurant suggestions to reservations for any number of sites or activities, they were always ready willing and able to assist. I would not hesitate to return here on our next visit to Lucca. My sincere thanks to the entire staff

Room Tip: Excellent choice for Lucca travelers
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank RPG625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauroCusinato, Direttore at Hotel Ilaria, responded to this review, December 22, 2013
Many thanks for sharing your kind review online.
We are happy to see how much you apreciated the staff and services of our hotel.
We are always on disposal of our guests for any kind of assistance they may need and we always work hard in order to provide the best service we can. Thank you very much from all the staff for noticing our operate and services.

Best Regards
Mauro Cusinato
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level 5 Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 28, 2013 via mobile

A couple of things you don't find in Italy, big room, big bathtubs, in room tea kettle, bakery full of biscuits big complementary Breakfast and quiet. This place had all of this. Quick tip everything is very close by so not take a cab, they don't have meters and charged us, 2 people, 2 bags, 2km...14 euro... Give me a break! Hotel is awesome, we will stay here again.

Stayed November 2013, traveled with family
Helpful?
Thank jrsplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 20, 2013

Had my concerns after reading a few of these reviews and wouldn't have booked it unless my partner had chosen it, but have only good things to say about this hotel. The rooms are lovely and comfortable with a generous-sized bathroom. The breakfast was plentiful, varied and well-supplied, the snacks on offer throughout the day were a nice touch, loved that they provided bike-hire free of charge, but as has been said, the best thing about this hotel was the genuine friendliness and helpfulness of all the staff we encountered. One of the receptionists in particular and one of the night managers (I wish I'd got their names) couldn't have been more helpful - it really made a difference to our stay. Would definitely, definitely stay again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank MyHomeIsMyself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Illinois
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 13, 2013

My husband & I spent 3 nights here as part of a tour we were taking through Tuscany. Our room was very comfortable and we appreciated all the amenities the hotel offered. Breakfast was served in an enclosed terrace-type room which was so pleasant and the choices were plentiful. Each morning into evening in the lobby a very generous complimentary spread of snacks, pastries, fruit, drinks etc. was provided. The real treasure of the Hotel Ilaria, however, are their employees. Each staff member we encountered, from the front desk to porters to maintenance, were personable, helpful and courteous. Lucca is a most charming city and if we are ever fortunate enough to visit again we will look forward to a stay at the Ilaria.

  • Stayed October 2013, traveled as a couple
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank pmscafegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 8, 2013

Not only are the rooms clean and comfortable, but the hotel offers free bikes to cruise around town or around the wall (highly recommended). They also have snacks and drinks available 24/7 in the lobby and complimentary proseco for happy hour. Claudia and the others at the front desk are welcoming, helpful folks who seem to love their jobs and make each guest feel like the center of the universe.

Breakfast in the dining room or on the patio is top-notch. When you're traveling in a foreign land and you want to make the most of your stay, this is exactly the kind of hotel you want. A classy, friendly place in the center of activity with every conceivable amenity.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rhonbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ilaria

Property: Hotel Ilaria
Address: Via del Fosso 26, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#4 Romantic Hotel in Lucca
#4 Luxury Hotel in Lucca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ilaria 4*
Number of rooms: 41
Official Description (provided by the hotel):
Hotel Ilaria and the Residenza dell'Alba are situated in the center of Lucca, within the renaissance walls. Approaching to a medieval door and overlooking on a secular park, under a majestic plane tree, you will enjoy a spectacular architectonic scenery. Our hotel residenza dell'alba are the ideal place for a moment of charme or for a business meeting in a space of light and green designed by the history. ... more   less 
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Also Known As:
Ilaria Hotel Lucca

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