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“Perfect way to end our trip”
Review of Hotel Ilaria

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Hotel Ilaria
Ranked #4 of 48 Hotels in Lucca
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Perfect way to end our trip”
Reviewed November 20, 2013

Had my concerns after reading a few of these reviews and wouldn't have booked it unless my partner had chosen it, but have only good things to say about this hotel. The rooms are lovely and comfortable with a generous-sized bathroom. The breakfast was plentiful, varied and well-supplied, the snacks on offer throughout the day were a nice touch, loved that they provided bike-hire free of charge, but as has been said, the best thing about this hotel was the genuine friendliness and helpfulness of all the staff we encountered. One of the receptionists in particular and one of the night managers (I wish I'd got their names) couldn't have been more helpful - it really made a difference to our stay. Would definitely, definitely stay again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MyHomeIsMyself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,081 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (132)
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Springfield, Illinois
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 13, 2013

My husband & I spent 3 nights here as part of a tour we were taking through Tuscany. Our room was very comfortable and we appreciated all the amenities the hotel offered. Breakfast was served in an enclosed terrace-type room which was so pleasant and the choices were plentiful. Each morning into evening in the lobby a very generous complimentary spread of snacks, pastries, fruit, drinks etc. was provided. The real treasure of the Hotel Ilaria, however, are their employees. Each staff member we encountered, from the front desk to porters to maintenance, were personable, helpful and courteous. Lucca is a most charming city and if we are ever fortunate enough to visit again we will look forward to a stay at the Ilaria.

  • Stayed October 2013, traveled as a couple
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank pmscafegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 8, 2013

Not only are the rooms clean and comfortable, but the hotel offers free bikes to cruise around town or around the wall (highly recommended). They also have snacks and drinks available 24/7 in the lobby and complimentary proseco for happy hour. Claudia and the others at the front desk are welcoming, helpful folks who seem to love their jobs and make each guest feel like the center of the universe.

Breakfast in the dining room or on the patio is top-notch. When you're traveling in a foreign land and you want to make the most of your stay, this is exactly the kind of hotel you want. A classy, friendly place in the center of activity with every conceivable amenity.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank rhonbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 3, 2013

Excellent hotel with fantastic breakfast. Liked the added extras of free snacks and drinks during the afternoon which was appreciated following a day of sightseeing.
Room large and very good facilities. Stayed a week and just relaxed and enjoyed Lucca which was a lovely place to stay and relax. Must go to a Puccini concert and enjoy the atmosphere. Will be back!

  • Stayed June 2013, traveled solo
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    • Location
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Helpful?
Thank margo155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sewickley, Pennsylvania
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 1, 2013

stayed here for 2 nights
rooms were a nice size, clean & comfortable
not only was a delicious breakfast provided every morning, but soft drinks, bottled water, and some snacks were set up for guests to enjoy throughout the day at no extra charge - including a glass of wine in the evening - unexpected but a nice touch to appreciative guests
bicycles available for your use also at no charge

Room Tip: it sometimes can be a bit noisy if your room faces the street
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sbkig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Hill, Virginia, United States
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 1, 2013

The Hotel Ilaria far exceeded my expectations. The staff is friendly and helpful, the rooms are comfortable and exceptionally clean. The rooftop terrace is a great place to drink prosecco (provide by the hotel for no charge) and the breakfasts are ample and tasty. Not far from the park (near the wall), the hotel is accessible to many of the lovely churches and other sites. We loved Lucca and the Hotel Ilaria and would go back anytime.

Room Tip: We had a corner room which provided more space to place luggage.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 31, 2013

Hotel Ilaria is in a great location, just outside of the old city wall and within easy walking distance of the sights and restaurants. There is parking at the hotel (for a fee), so arriving by car is not a problem. Claudia at the front desk was very helpful in answering questions, highlighting the important sights and providing a restaurant recommendation. She also provided us with complimentary audio guides and then bicycles to ride around the outer wall. We enjoyed the complementary beverages in the late afternoon, especially the Prosecco. Our room was clean and comfortable and the breakfast was quite good. We were disappointed that we only had one night to stay in Lucca, but we plan to return and will stay at the Hotel Ilaria when we do.

  • Stayed October 2013, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank CB401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ilaria

Property: Hotel Ilaria
Address: Via del Fosso 26, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#4 Luxury Hotel in Lucca
#4 Romantic Hotel in Lucca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ilaria 4*
Number of rooms: 41
Official Description (provided by the hotel):
Hotel Ilaria and the Residenza dell'Alba are situated in the center of Lucca, within the renaissance walls. Approaching to a medieval door and overlooking on a secular park, under a majestic plane tree, you will enjoy a spectacular architectonic scenery. Our hotel residenza dell'alba are the ideal place for a moment of charme or for a business meeting in a space of light and green designed by the history. ... more   less 
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Also Known As:
Ilaria Hotel Lucca

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