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“Good value for money in a top location!”
4 of 5 bubbles Review of Hotel Ilaria

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Hotel Ilaria
Ranked #3 of 53 Hotels in Lucca
Certificate of Excellence
Addlestone, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good value for money in a top location!”
4 of 5 bubbles Reviewed March 16, 2013

We spent 4 nights there in March 2013.
We found our stay very pleasant indeed. Great location within the old city wall. Great helpful staff, clean functional rooms. Breakfast was OK too, though it could be easily improved, if there were MORE bread choices (real, fresh bread from the local nearby bakery!) and FRESHLY fried egg and bacon, instead of what tasted like the re-heated leftovers of the day before.
Overall, we would definitely recommend it and would stay there again.

Room Tip: Our room was looking at the city wall and sometimes there was enough noise to keep us awake at night...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tijdink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,036 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (123)
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English first
Kirkcudbright, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed March 9, 2013

We arrived after arriving at other accommodation and finding it to be not what expected. We arrived at Hotel Illaria and were greeted by friendly staff who were able tp rpovide a room at short notice. The room was clean and had a reasonable view. The hotel has on site car parking and was very convenient for exploring the lovely town of Lucca. The room was modern and well decorated. The walls are thin. Fortunately, we had quiet neighbours, but we could hear sounds in the corridors and nearby. The tea/coffee available in the lounge area at ground floor level was good and included in the room rate. Tasty pastries included as well. Breakfast was in a bright terrace area. Reasonable choice. Good value.

Room Tip: Beware thin walls.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michael c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauroCusinato, Direttore at Hotel Ilaria, responded to this review, April 6, 2013
Good evening,

we thank you for writing this kind comment about your stay on TripAdvisor.
It is our pleasure knowing you enjoyed your short stay at our hotel.
We are very sorry if you had problems with sounds.
Thank you very much for writing and for staying with us!

We hope to see you again,

Best Regards
Mauro Cusinato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Paulo, SP
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 3, 2013

This hotel has a very friendly staff and is located besides the medieval gate of old town.
Great choice if you want to hang out in Lucca and to rest for a couple days from a marathon made through the Italy. Good bedrooms with king size beds and acoustic windows.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PauloLenci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauroCusinato, Direttore at Hotel Ilaria, responded to this review, April 6, 2013
Goodevening,

thank you so much for sharing your review on TripAdvisor.
We are pleased to know you liked our hotel and you apreciated our staff.

We hope to see you again,

Best Regards
Mauro Cusinato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duxbury, Massachusetts
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

Ideally located, inside the city walls, close to the center, everything is within walking distance. Very clean, well appointed hotel, desk staff were very helpful. Afternoon coffee/tea in the lobby, and good breakfast.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichardNiedringhaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauroCusinato, Direttore at Hotel Ilaria, responded to this review, March 2, 2013
Good morning,

we thank you for the kind comment left on TripAdvisor and we really hope to welcoming you again!

Best Regards
Mauro Cusinato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed February 15, 2013 via mobile

We stayed there for one night and really enjoyed it. Good location, quiet, very good breakfast. The parking space is small, if one gets there late it's difficult to find a spot. The staff is friendly and proactive. Excellent value.

Stayed December 2012, traveled as a couple
Helpful?
1 Thank Maurizio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danville, Kentucky
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 9, 2013

Perfect location to do a walking tour of Lucca. Just inside the east wall near the Elisa entrance. The staff is very helpful and professional and the breakfast is excellent. The room is very comfortable, clean and relaxing. Will stay here again during my next visit.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank None7759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauroCusinato, Direttore at Hotel Ilaria, responded to this review, February 10, 2013
Goodevening,

we really thank you for the kind review left on TripAdvisor and we hope to see you again!

Best Regards
Mauro Cusinato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inverness Scotland
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

3 nights, immaculate rooms, Casa Alba rooms are something worth trying to have... in the centre of the city, quiet, and easily accessed by car. Service, food, ambiance, are all meritorious of commendation. "Savoir faire" with my foreign travelers was much appreciated, and nice to see that some hotels are looking further ahead than others in catering for a more demanding clientele, and with different requirements. Staff attentiveness also is well worth mentioning. A certain return location in the future.
Nice also to see that the owner, on location, in his off lobby office, door open and down to earth attitude.

Room Tip: try the rooms in the casa Alba Annex... next to the Medieval city gate. for history and architectu...
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gemsintheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauroCusinato, Direttore at Hotel Ilaria, responded to this review, January 19, 2013
Good evening,

thank you very much for your kind review. It is our pleasure reading about your positive opinion.
We hope to see you again,

Best Regards
Mauro Cusinato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ilaria

Property: Hotel Ilaria
Address: Via del Fosso 26, 55100, Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#3 Luxury Hotel in Lucca
#4 Romantic Hotel in Lucca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Ilaria 4*
Number of rooms: 41
Official Description (provided by the hotel):
Hotel Ilaria and the Residenza dell'Alba are situated in the center of Lucca, within the renaissance walls. Approaching to a medieval door and overlooking on a secular park, under a majestic plane tree, you will enjoy a spectacular architectonic scenery. Our hotel residenza dell'alba are the ideal place for a moment of charme or for a business meeting in a space of light and green designed by the history. ... more   less 
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Also Known As:
Ilaria Hotel Lucca

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