We stayed here in 2011 and were so impressed, that it was our only choice upon our return in 2012. The staff (particularly Paula) were so helpful and friendly. The rooms are immaculately clean and well appointed. The added bonus is being able to take one of their bicycles out for a spin around the town. The breakfast is really impressive for a country that usually only has a coffee and a pastry in the morning, and in the afternoon you can treat yourself to some free goodies in the lobby.
All this said there were a few things that could be improved on... The mattresses were a bit hard for my taste, and my in-laws were upgraded to a nicer room but the shower was wheelchair accessible one which flooded the entire bathroom, but when we commented on it they said that they were working on fixing it as many people had complained about that particular design flaw.
If you are traveling to Lucca ( and I highly recommend that you do) I truly believe you can't do better than the Illaria.
- Official Description (provided by the hotel):
- Hotel Ilaria and the Residenza dell'Alba are situated in the center of Lucca, within the renaissance walls. Approaching to a medieval door and overlooking on a secular park, under a majestic plane tree, you will enjoy a spectacular architectonic scenery. Our hotel residenza dell'alba are the ideal place for a moment of charme or for a business meeting in a space of light and green designed by the history. ... more less
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- Also Known As:
- Ilaria Hotel Lucca