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“A wonderful place to stay in Lucca within the...”
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Excellent
23 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Lucca, Province of Lucca, Tuscany

Reviews from our community

Excellent - based on 23 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Bellanens...
1 review
“A wonderful place to stay in Lucca within the walls.”
Reviewed June 7, 2015 for a stay in May 2015

Paolo your apartment is wonderful. You made sure I had everything I need upon arrival. I enjoyed my 10 day stay. I will definitely recommend your apartment. Grazie Paolo.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan C
Level 4 Contributor
4 reviews
“Exellent stay”
Reviewed February 8, 2015 for a stay in February 2015

I stayed in the apartment for two nights when I traveled in Lucca. The apartment is at the heart of the town, easy to find, and it's very lovely, clean, and you could have everything you could expect, just like at home. The owner is very nice and he replied email efficiently. The apartment is friendly for solo travelers as well as family, I would suggest this place to stay.

Traveling group: Solo
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cinemapar...
Adelaide, Australia
Level 4 Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Perfection with Puccini”
Reviewed June 26, 2014 for a stay in April 2014
6
people found this review helpful

Paolo's Santa Croce apartment in the heart of Lucca really is perfection. We stayed 10 nights, part of a 3 month visit to bella Italia (our 9th and always in apartments) This beautiful apartment would be one of the loveliest we have stayed in.
My correspondence with Paolo from Australia was always answered promptly and efficiently. Our meeting with him on arrival was ideal and his generosity with such a wonderful selection of wine, food and flowers was overwhelming.Grazie mille.
The apartment was spotless, extremely well equipped with small details always considered. The linen was excellent, plenty of towels and a very comfortable bed. The bathroom was ideal and very clean.
It felt very spacious to live in, full of light, very tastefully decorated and we looked forward to coming home every day, often returning for lunch.
I would recommend Paolo's apartment very highly, .The location could not be better. Paolo is a very considerate,, obliging and very friendly host, a pleasure to meet.
As for Lucca, our 3rd visit, each visit brings something new and wonderful. My highlight was simply cycling around those magnificent walls.
Dont miss a trip to Bagni de Lucca and Palazzo Pfanner with the most magnificent gardens (inside the walls)
Esselunga supermarket is just a stroll away
Cant wait to return
Phil & Barb
Australia

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: Nothing
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 28, 2014
Hello Barbara and Philip, Thank you once again for having stayed in my apartment and I'm glad you enjoyed it. You are a couple memorable, kind, gentle, we say in Italy when people are sensitive and sincere, good hearted. Thank you again, you are really welcome anytime. Paolo
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LauraBeny...
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Of all our vacation rental experiences -- this was the BEST!”
Reviewed June 15, 2014 for a stay in June 2014
3
people found this review helpful

We recently completed a 3-week trip through Italy staying in rental apartments, many of them very lovely. This apartment, owner, and overall experience blew everything else out of the water. It was perfect. The apartment is gorgeous, clean, spacious, fully stocked (we cooked at home several nights), and super comfortable. The owner, Paolo, is warm, welcoming, and extraordinarily thoughtful -- he even had a bottle of wine, sandwiches and sweets waiting for us. The location is absolutely ideal; a place right in the heart of charming Lucca. We loved every single thing about this stay, and want to say a thousand thank-yous to Paolo for making it possible. Grazie mille!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 28, 2014
Thank you very much for your wonderful review, was a pleasure have you in my apartment and is be a pleasure if you want to return,
thanks once again
Paolo
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dee_west
Halifax, Canada
Level 6 Contributor
171 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Stay here. You will NOT be disappointed!”
Reviewed May 16, 2014 for a stay in May 2014
1
person found this review helpful

So many things to say. First of all, this was our first time staying in Italy for any long period of time. We wanted a good base to explore Tuscany, and an apartment so we could do our own cooking. This apartment looked great in the pictures and had some good reviews. As it turns out this was the PERFECT place to stay. It was big enough for two people, and had a great kitchen with gas stove and good sized fridge. It has laundry facilities in the kitchen too which was great. It is located almost exactly in the centre of the walled city portion of Lucca. The decor is beautiful and Paolo takes great pride in this apartment, as he should. Paolo is a wonderful host, and welcomed us at the Lucca train station with umbrellas! He also provided fresh flowers in the kitchen, as well as a delicious plate of sandwiches and desserts. So thoughtful. He carefully explained how to use everything in the apartment including the Moka pot coffee maker, which every Italian knows how to use but was new to me! The Wifi in the apartment is fast and reliable, and there is Sky TV with tons of channels to watch. The only complaint -- and not really anyone's fault -- is simply that it can be a bit noisy in the evenings and in the morning due to the location on the busy street of Santa Croce. But, considering bringing some earplugs if it bothers you! Everything else here is simply wonderful, and I would come back to stay here every year if I could. As a city, Lucca is practically perfect as a place to stay while visiting Tuscany. Easy train access, buses, great restaurants, grocery stores, gelato places, and the WALL of Lucca is a great place to get exercise for free! Thank you Paolo for a wonderful experience, by far the highlight of our trip to Italy!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, and decor.
Liked least: A bit loud in the morning.
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 20, 2014
Hello Camilla and David.
Thank you very much for having stayed in my apartment in Lucca,
It was a pleasure to host you and was a pleasure to speak with you every time we met.
You are the guest that every person would like to host.
Welcome anytime you want to come back.
I wish you all the best
Thank you
Paolo
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hitpure
Rock Hill, SC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Would stay here again”
Reviewed September 21, 2013 for a stay in September 2013

This is a lovely apartment in a great location and Paolo goes out of his way to make sure his guests are comfortable. The apartment is spacious for 2 people, impeccably clean and had everything we needed except for bath soap.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Apartment location, layout, amenities
Liked least: mattress was too firm
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 1, 2013
Thank you for choosing my apartment for your holiday, you are welcome any time you want to come back.
Paolo
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
michaelpr...
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Character filled apartment”
Reviewed September 19, 2013 for a stay in September 2013

Third floor apartment with bags of character right in the centre of Lucca. Furnished to a high standard with high class fittings a real home from home with everything you need to make your stay comfortable. Paolo is a great host and has thought of everything to help you have a stress free stay. A lovely light supper awaited us from the local patisserie when we arrived at midnight together with a bottle of wine and a carton of milk, which was such a thoughtful touch. Paolo has put together a fantastic guide which gives really useful local info and also info on the apartment itself. It's great to wake up in a lovely comfy bed, get up throw open the windows and look out onto old pitched tile roofs one side with the buzz of the street down below from the other. We both had a fantastic weeks stay.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Lovely furnishings with high end fittings
Liked least: Going up three flights of stairs
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 1, 2013
Thank you very much for your wonderfull words,

Was really a pleasure have you in my apartment, your satisfaction to feel good during your holiday is my pleasure;
you are welcome everytime you want to come back.

best regards
Paolo
Santa Croce Apartment.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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