One of our party had no hot water and because staff man the reception desk only for a few hours a day there was no one to contact for help. When we reported this to staff the following morning they were completely unhelpful. This spoiled our stay. It is unfortunate because the location was great - very central but surprisingly quiet. The apartments were spacious and pleasant. However,
I would not recommend this hotel because other visitors have had similar experiences.
- Official Description (provided by the hotel):
- Casa Paolina apartments are just a few steps from the town centre, at the junction of the cardum and decumanum, which marked the very heart of the ancient Roman town; Casa Paolina apartments overlook Piazza XX Settembre (once called Piazza delle Erbe because a fruit and vegetable market used to take place there), Via Beccheria, Piazza San Giusto, Piazza Napoleone (the most important square in Lucca). Besides boasting a particularly central position, Casa Paolina apartments also enjoy a very pleasant sun exposure, very difficult to find in other parts of the town. Casa Paolina Holiday Apartments in Lucca are the ideal place for both a historical and modern holiday; they are set in the very heart of the pedestrian historical centre of the town, rich in history of the 12th, 17th and 18th century and very close to Via Fillungo, the “most elegant promenade” in Lucca, whose smart boutiques fill the ancient town inside the Roman walls. ... more less
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