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“Cinque Terra”
Review of Papillon Service

Papillon Service
Ranked #1 of 35 Tours in Livorno
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera. We pride ourselves on having the highest standards of luxury, reliability, safety, convenience and personalized service. We operate legally and in accordance with local regulations. We are properly insured and pay our drivers an ethical wage. From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices. Cruise passengers will want to note that we have a "Never Miss the Boat" guarantee. In all our years in business we have never caused a client to miss their sailing. Our office staff speaks fluent English.
Reviewed June 4, 2014

I would like to thank Papillon Services for an amazing day, I have always wanted to see the Cinque Terra and this was the best way given our limited time in port Roberto picked us up right on time and took us to the Ferry port of Porto Venere where we took the ferry to a couple of the towns then Roberto picked us up and took us to Corniglia and onto Pisa, the whole day was fantastic.
Sharon in the office was extremely helpful and efficient. I would thoroughly recommend them.

1  Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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270 - 274 of 336 reviews

Reviewed May 29, 2014

We recently returned from a Transatlantic Cruise that stopped off in Livorno, Italy for a day. We had arranged for a private your for four of us with Papillon Tours and I must say that we thoroughly enjoyed the day. It was great having a driver (Marcello) pick up up at the ship.

Our first stop was in Pisa for a quick look at the Leaning Tower. We got there early to avoid the normal large crowds and that worked out great. Then it was off to Florence which is about another hour away. We enjoyed Marcello's commentary and suggestions along the way. He is very knowledgeable and we thought he did a great job.

We had ordered advance tickets to the Ufizzi Museum and had planned to spend about two hours there. For us, that was a mistake. There were huge crowds at and around the museum and we felt that the time could have been better spent. But, that was our decision, not Papillon's. For anyone visiting Florence for the first time, we would suggest keeping it simple, especially if you only have one day there.

That being said, we did enjoy the day and we were well pleased with Marcello and everyone that we dealt with at Papillon, especially Sharon who did a great job of keeping us informed. She is a pleasant person and a pleasure to deal with.

1  Thank 992Texan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2014

Car, driver and planned tour in a relaxed private tour were excellent. We saw Tuscany up close and personal. Very happy that we chose Papillion Service. Would highly recommend.

1  Thank 37Blondie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2014

All the good reviews are true! We just returned from this trip and used this company in Florence (Livorno) and Naples. In Florence Roberto was fantastic. We enjoyed all the information he had to offer. Having a private car to usher you down the small streets of Florence made us feel like royalty and also took us and parked where tour buses could not go. We were at Pisa so early that we had time to climb to the top with no waiting. Worth every single penny (euro) for their day of expertise and guidance. If I come back I am using them again!

Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014

I booked this company for a Pisa/Florence tour for five adults. I had read the great reviews and was not disappointed! Julia met us at the cruise ship and away we went. Pisa was our first stop of the morning and we were one of the few people there. It was incredible to enjoy the views without TONS of people around (like my last visit). Next we drove to Florence where she gave us tips of where to go and also what to eat. We knew our time was tight so we asked for a quick place with good food. She suggested a sandwich shop (Fratellis? I think) that was amazing! 3 euros for one of the best meals of the trip. There is nothing like mozzarella and tomato on fresh bread...yum! After Florence we drove through the countryside and Julia took us to a winery for a tour and wine tasting. The winery also made olive oil, salami, honey, etc. It was all so delicious. The day was perfect and we owe most of it to Julia. She was extremely informative, kind, and just plain fun. Thank you Julia for a day of incredible memories!

Thank Jodi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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