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“Great” 4 of 5 stars
Review of NH Livorno Grand Hotel Palazzo

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NH Livorno Grand Hotel Palazzo
Ranked #2 of 22 Hotels in Livorno
Certificate of Excellence
GreenLeadersSilver level
Larnaka City, Cyprus
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great”
4 of 5 stars Reviewed June 24, 2013

We stayed here for two nights using it as a base for a tour of the wineries around Bolgheri. Being right on the seafront lends it a great advantage to view the sunset from the rooftop veranda. Even though its furnished modernly , it has a stately elegance which alludes to the grandeur of older days . A rich breakfast is served on the front veranda facing the seafront. The rooms are spacious and very clean. I would surely stay again .

Stayed June 2013, traveled with friends
Helpful?
Thank Mary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,297 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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English first
Oxford, United Kingdom
Level Contributor
115 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed June 14, 2013

This is a superb building, purpose built although it looks as if it could easily have once been a palace. The rooms seemed to vary widely, from truly palatial to quite ordinary. The ones facing the sea enjoyed a fine view. Reception seemed to be taken by surprise by our arrival and the registration process took hours. On the top floor is a glamorous swimming pool (shared by seagulls!) and dining room which also enjoy superb views. Service there too was frustratingly slow and it took some of our party 20 minutes to be served a standard beer. Dinner was perhaps below 5 star hotel standards although so were the prices. The charmingly enthusiastic waitress almost made up for the slowness of the service. However, with a view and a setting like that, one is prepared to forgive everything.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
154 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed June 9, 2013 via mobile

This is a fantastic hotel. Stayed here while on vacation and wanted to be close to the ocean and explore the region. From here we visited Pisa, lucca, and cinque terre as day trips. While the town of Livorno doesn't appear to have much to offer, the hotel is situated across the street from the ocean and offers great views from rooms, the rooftop pool, and restaurants. This hotel offered free parking and spacious rooms and bathrooms similar to what we find in North America which is very different than what we found in other Italian hotels. I don't know if this is a 5 star hotel but more likely a 4 or maybe 4.5. There is no doorman to help with luggage, no valet, some minor things in the room could have been a little cleaner and that I think would have made a big difference in raising the rating. Don't get me wrong, I would definitely stay here again and wished we had stayed longer.

Stayed June 2013, traveled as a couple
Helpful?
1 Thank 14Roger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
99 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 6, 2013

THis hotel is grand in all the meaning of the term.
It has a spacious reception, charming, intelligent and knowledgeable staff who have only one purpose - to please their guests.
Our room on the 3rd floor gave us a breathtaking vista of sea, large ships and the hustle and bustle of a large Italian coastal town and major port.
Breakfast was perfect with heapings of eveything you desire and we taught them very quickly that Tea is made with BOILING WATER. No problem after that.
THe corridors are silent at night - a real blessing
Our room was enormous with the most comfortable 7 foot bed in existance!! Flat screen TVs, desk,safe, fridge plenty of drawers and hanging space - something so often missing!!
5th floor infinity pool too cold at this time of the year to venture into, but, the excellent teak loungers had no matresses - why - after an hour they were too hard to lay on - and no parasols - come on!! But, that is the only piece of nit picking I could come up with.
Rooms had everything with bathroom essentials refilled, and then some, every day. - and spotlessly clean.
Livorno is an ideal place to sea Northern Tuscany with autostrda on your doorstep to Pisa and Lucca reachable in under an hour. San Gimignano takes two hours and Florence is best reached by train - 1.5 hours with four stops.
All in all, a great hotel - I would certainly go back again!

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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank detective1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 4, 2013 via mobile

Beautiful locations, great rooms, excellent breakfast and stunning seaview restaurant and bar. Service level is honestly shocking. Half of the staff at the reception and restaurant seems to be resting. 10 minutes waiting for check in, half an hour for coffee at the bar. Service level in restaurant like the staff lacks basic training.

  • Stayed June 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Hazmed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 4, 2013 via mobile

A very nice hotel, roof terrace and pool looks so nice, restaurant excellent food and service, staff all helpful, all in all very pleased with our stay.
Only downside we didn't haves shower in our room .

  • Stayed May 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Ty1078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 3, 2013 via mobile

Great service. Great view great hotel. Makes the difference Since livorno is really bad I suggest you use the hotel to its max , certainly the roof garden is a must see. The promenade in front of the hotel is wonderfull

  • Stayed June 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MarcSlegers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Livorno Grand Hotel Palazzo

Property: NH Livorno Grand Hotel Palazzo
Address: Viale Italia 195 | Terrazza Mascagni, 57127, Livorno, Italy (Formerly NH Grand Hotel Palazzo)
Phone Number:
Location: Italy > Tuscany > Province of Livorno > Livorno
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Livorno
#1 Green Hotel in Livorno
#1 Luxury Hotel in Livorno
#2 Business Hotel in Livorno
#2 Family Hotel in Livorno
Price Range (Based on Average Rates): $$
Hotel Class:5 star — NH Livorno Grand Hotel Palazzo 5*
Number of rooms: 123
Official Description (provided by the hotel):
NH Livorno Grand Hotel Palazzo is an exquisite five-star hotel with breathtaking views of the Ligurian Sea, exuding the luxurious charm of over one hundred years of glorious history. ... more   less 
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Also Known As:
Grand Hotel Livorno

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