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“heaven on earth !!!!” 5 of 5 stars
Review of Belmond Villa San Michele

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Belmond Villa San Michele
Ranked #1 of 11 Hotels in Fiesole
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“heaven on earth !!!!”
5 of 5 stars Reviewed April 24, 2013

What an amazing property !!!!!!!!!!!! from the terraced gardens with super awesome views ,bursting with tulips and other beautiful flowers, to the rooms with view of Florence to greet you on waking up in the morning, to the comfy mattress with high quality cotton linnen, to the beautifully done up verandah restaurant and bar, impeccable service with the best meet and greet attitude......i could go on and on. Oh !!! cannot miss the Bellinis with fresh peach, made by Dennis !!!!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank kosara61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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342 reviews from our community

Traveler rating
    270
    46
    13
    5
    8
See reviews for
63
187
6
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 23, 2013

We stayed at Villa San Michele for 4 nights on our honeymoon. The hotel staff was genuinely courteous. However, the rooms are dated and definitely not worth a 5 star rating. Our room in particular (#30) had no ventilation, worn furniture, a rock-hard bed and thread bare towels. If this is Orient Expresse's interpretation of a quality hotel, I would definitely short the stock. Lastly, dinner at the "fine dining" restaurant was poor and the maitre de treated us like second class citizens. Definitely the worst meal of our trip.

  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank steven h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MNovella, Direttore generale at Belmond Villa San Michele, responded to this review, May 1, 2013
Dear Guest,
Thank you very much for taking the time of writing a review of your stay. Good note has been taken of your comments.
We hope to have another chance to welcome you back soon to Villa San Michele and to make you leave with better feelings.
Best regards,

Marco Novella
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed April 20, 2013

What a way to stay in Florence! Sitting under the arches of the al fresco dining area, and looking at Florence below, is worth whatever exorbitant price the hotel usually charges for anything. We were extraordinarily well looked after by everyone. The general manager greeted us twice, and all the staff remembered us by name. The pool area is wonderfully laid out and serviced, and the breakfast, served in a magnificent indoor dining room, is literally the garden of plenty. The only criticisms are: beds are super old, mattresses feel like planks of wood. Also, internet service is spotty, as is cell phone reception. But maybe it is all for the best, keeping in character with the hotel's monastic past. Please experience this hotel - it is a wonderfully relaxing time warp, despite some shortcomings.

Room Tip: Pay up - it s the only way I m afraid.
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Zazzzu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
116 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed April 19, 2013

Were here for a diner.
View was excellent. All Florence at a glance.
While food was very ordinary.
I would not say they have 2 Michelene stars - nothing special.
Very difficult to get by car - no parking.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Service
Helpful?
Thank Vera_Tron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 15, 2013

From the time of check in - Adriano so friendly - we were made to feel welcome and at home ...an elegant, not glitzy, yet so comfortable home - being there felt like you were drinking a fabulous bottle of a great older vintage of wine. We had booked a nice room to get beautiful views from the main building but we were upgraded to an even larger and prettier room with a corner view of the hillside gardens as well as Florence. The staff was solicitous and professional, aiming to please and accommodating our special requests at meal time - oatmeal just how I like it. They even arranged with Hertz to deliver our rental car to the hotel. The wine list was wonderful- a deep list of older vintages which we enjoyed at dinner. The terrace is gorgeous and we had breakfast and dinner there. We also had tea/wine in the garden with delicious snacks of chips, nuts, olives in what was truly a spectacular setting. Hor d'oeuvres at the bar- prosciutto, little shrimp, bruschetta - all delicious. Breakfast buffet was great with fresh fruit, dried raspberries!, cereals, wonderful cakes, cheeses, breads, etc. While my fish at dinner was a bit too salty for me, my husband's pasta dishes - gnocchi so light - were outstanding. The bread at dinner deserves special mention as they were freshly made - the little muffin with radicchio was really outstanding. The gym was small but had just enough for a good workout. A large window opened in the gym letting in a wonderful breeze with a to-die-for view. An HD tv in the gym would be nice. The pool setting is spectacular. Free wi-fi made staying in touch easy. Everyone made a point to address us by name, a nice touch. Water offered each time we went out, a power adapter already in the room. Many other really nice touches too numerous to point out. We have stayed in Florence many times at a hotel we love and decided to change it up and stay here. Trip into town was 20 minutes on the hotel shuttle - a simple trip. Coming back to tranquility with a view is wonderful. We are glad we tried a new place. We will be back!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Traveler07924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 25, 2013

For the second half of our trip we headed to the Villa San Michele in Fiesole, a short (20 minute) drive from the centre of town. The grounds of the hotel recall the rustic luxury you come to expect of Tuscan countryside.

The ace up the hotel’s sleeve is the view; overlooking Florence, the majority of the rooms and certainly the pool offer beautiful vantage points, as does the hotel restaurant.

A convenient shuttle bus runs hourly between the hotel and Piazza della Repubblica at the heart of Florence, making the villa a perfect option for those who have visited the city before and for whom a stay in greener surroundings is appealing.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed January 14, 2013

VillaSanMichele is a gem. From the moment we entered the building to when we drove off, it was flawless. At the check-in, the receptionist showed us couple of room alternatives and ended up upgrading us. The room that we stayed in had a wonderful garden.

We had both lunch and dinner in VillaSanMichele, which were great. Especially the dinner is a true gastronomic experience with a lot of flavors, and a huge wine list. Again next morning, the breakfast was amazing, loads of very fresh. very delicious stuff, it was hard to refrain myself from overeating.

Pool area is absolutely stunning. So calm and relaxing.The hard thing is to choose between staying in the pool for the entire day vs going to Florence.

Indoor spaces are full of character. A lovely, lovely place. we will definitely go back there. In my review i always add some negatives to balance the review out a bit but it is very hard to find a negative about this place.

Please keep it as it is forever!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank G_AKAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Villa San Michele

Property: Belmond Villa San Michele
Address: Via Doccia 4, 50014 Fiesole, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Fiesole
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 11 Hotels in Fiesole
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Villa San Michele 5*
Number of rooms: 46
Official Description (provided by the hotel):
A short distance from the centre of Florence, Belmond Villa San Michele is housed in a 15th-century monastery with a façade designed by Michelangelo. It is surrounded by a large, wooded park and lush terraced gardens boasting magnificent views of the city and the Arno Valley below. The 45 bedrooms and suites are simple, peaceful and elegant while the Renaissance splendour of Florence is a mere 15 minutes away with the complimentary shuttle service, running every 20 minutes. La Loggia Restaurant provides a unique dining venue where guests can enjoy their lunch or dinner, based on Italian and Tuscan cuisine, while admiring the view over Florence. For a light lunch or a snack, the Pool Restaurant, situated directly by the hilltop panoramic swimming pool, is the ideal place. For food lovers, the renown Cooking School offers hands-on lessons to learn how to prepare the best Italian specialties. A Kids' Club and a dedicated Kids' Concierge are available to make the stay of younger guests truly unforgettable. The new Davanzati Room offers privacy and tranquillity thanks to its exclusive location, and a spacious terrace with a view for small banquets, cocktails and coffee breaks. Ideal for hosting meetings, launches and presentations, it also serves as a space for banquets for up to 100 people. ... more   less 
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Also Known As:
Villa San Michele By Orient-Express Hotel Fiesole
Hotel San Michele
San Michele Hotel
Belmond Villa San Michele Fiesole, Province Of Florence, Italy

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