We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Nearby Hotels
Reviews (2,139)
Filter reviews
2,139 results
Traveler rating
1,915
140
48
20
16
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
1,915
140
48
20
16
Show reviews that mention
All reviews il palagio atrium bar private garden beautiful hotel main building concierge team luxury hotel shuttle service junior suite favorite hotel perfect stay spa fs firenze city palazzo properties
Selected filters
Filter
Updating list...
177 - 182 of 2,139 reviews
Reviewed July 3, 2019

The Hôtel per sei is beautiful. The gardens incredible in the heart of a city.
The bedroom style appearance and luxury are as good as anywhere.
Service excellent.
Staff knowledgeable and helpful and multt lingual

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank Cadogan57
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FSFlorence, Direttore at Four Seasons Hotel Firenze, responded to this reviewResponded July 8, 2019

Dear Guest,

thank you for taking your time to review our Hotel and for your nice words.

Our team's main goal is to offer only the best service, making our guests' stay magical and unforgettable. We are very glad that you enjoyed fully your experience with us.

We are looking forward to welcoming you soon again.

Best regards,

Daniela Trovato
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2019

We completely loved this hotel. Four Seasons was the nicest hotel in every way that we have stay in Italy. We highly recommend it. There were 13 of us...we all agreed this was fantastic and hard to leave.

Date of stay: June 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
1  Thank Ronna H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FSFlorence, Direttore at Four Seasons Hotel Firenze, responded to this reviewResponded July 8, 2019

Dear Ronna H,

thank you very much for your kind words and the appreciated compliment.

I am more than happy to understand that you had a great time with us, therefore we are looking forward to possibly welcoming all of you again in the future! The Four Seasons Firenze family will be waiting for you.

My best regards,

Daniela Trovato
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2019 via mobile

Went to wedding at Four Seasons Florence.
Everything was amazing EXCEPT:-
Was really surprised to see they still use plastic straws.
Most places now use paper as plastic is really unacceptable.
They should change this practice.

Date of stay: June 2019
Trip type: Traveled with friends
2  Thank R4292QFdavidm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FSFlorence, Direttore at Four Seasons Hotel Firenze, responded to this reviewResponded July 1, 2019

Dear R4292QFdavidm,

Greetings from Florence!
Thank you for leaving a review after attending the wedding here.

We thank you also for letting us know about the straws, it was an external supplier and we already contacted them to learn more. It turned out that the straws they are using from the beginning of this year are made of a 100% biodegradable and compostable material similar to plastic. By the way, we asked them to find better alternatives for the future.

We would like to inform you that, as a Four Seasons property, we already banned plastic straws from all our outlets since a couple of years - we are using alternatives such as pasta, paper or steel - and we are reducing all the plastic in the property, even in the other departments, trying to find environmental-friendly alternatives.

Mr David M, we thank you again for reporting that and we wish to having you back soon as our guest in the near future.

Best regards,
Vito Mollica
Director of F&B

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2019 via mobile

The Four Seasons Hotel Firenze is a luxury property that features original frescoes and reliefs of 15th century palace and a 16th century convent. It’s comprised of two stunning Renaissance buildings and an immense 11-acre private park. Apparently, it was once owned by Pope Leo XI, the shortest serving Pope in history (26 days). The property has a breathtakingly beautiful (highly Instagrammable)))) lobby, stunning One-Michelin Star restaurant Il Palagio and cozy sophisticated Atrium bar. Not to mention other restaurants and bars, spa, pool and garden. Employees are professional and welcoming. The location is very convenient- right outside the walls of historical center of Florence, in a short walking distance to the city’s heart with all the main sights. Amazing place!!! Gotta come back soon!

Date of stay: June 2019
23  Thank KatrinaMolini
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FSFlorence, Direttore at Four Seasons Hotel Firenze, responded to this reviewResponded June 28, 2019

Dear KatrinaMolini,

Thank you very much for this amazing review.
We couldn't be happier to read your enthusiastic words and we are looking forward to having you back in our Urban Resort.

With all my best regards,
Daniela Trovato
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2019 via mobile

We spent two nights at this fabulous property . When I say fabulous it is also an understatement .
We travel a lot and stay at some of the best properties so it takes quite a bit to impress us , I admit we were impressed . When I rate hotels I take 2 things into consideration: the property itself and the service . Sometimes you find amazing properties but the service doesn’t measure up , at this four seasons they excelled at both . I am even more pleased because I love this exclusive chains although I’m not always kind with my reviews of them .
I won’t go into what I liked , it would be too long : the gardens, pool , outdoor lounge , restaurants....room , lobby etc . All 10/10 .
The only thing I didn’t like is the AC in the room which I forgot to highlight at check out .
We were in Parlour Suite 112 I believe . The view is superb and the space is huge . There’s a very long corridor leading past the bathroom and dressing room to the bedroom . This whole area doesn’t have any AC so the grills from the bedroom struggle to keep the whole space cooled and it was a very warm day .
One other small complain , we asked if we could smoke a cigar by the pool they said absolutely. We did that 1st day . Came back the following day the pool was more crowded so lit up our expensive Cuban cigars , asked for ashtray , 15 minutes later the waitress came to tell us that guests were complaining . It would have been entirely our right to keep them lit up but out of respect for other guests we obliged immediately . The point is you don’t make rules as you go along . For example , the loud juke box by the bar annoyed me , next time should I complain that I want it turned off ?
Otherwise loved the experience . Coming back very soon .

Date of stay: June 2019
Trip type: Traveled as a couple
2  Thank WMFive
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FSFlorence, Direttore at Four Seasons Hotel Firenze, responded to this reviewResponded June 28, 2019

Dear WMFive,

Greetings from a sunny Florence!

We would really like to thank you for choosing us and leaving such a review after your stay with us.
We are glad to read that both our Renaissance property and our service were up to your expectations. We do our best to make our guest feel at home and we couldn't be happier to read that we succeeded with you.

I would also like to personally apologize for the inconveniences you had, I will share with the teams and take this opportunity to increase furthermore our service.

Looking forward to having you back as our guest with us.

Best regards,
Daniela Trovato
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews