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Reviewed April 16, 2019 via mobile

Without doubt the Four Seasons Hotel Florence is the best hotel I have ever stayed at. Five stars just don’t do it justice – it is way beyond any other five star hotel I’ve stayed at before. Set right in the heart of Florence, it is brilliantly located to explore this stunning city and yet tucked away with 11 acres of its own beautiful gardens which are an art gallery themselves!

The rooms in the hotel are simply breathtaking. The old chapel which we were fortunate enough to dine in one evening is just the most beautiful room I’ve seen. Our bedroom was spacious and luxurious with a huge bathroom and twin sinks, a massive bed and blackout blinds and shutters on the windows which made for an extremely peaceful night’s sleep. We stayed at the beginning of April when the weather was mixed, but we still managed a dip in the outdoor pool and a taste of the gorgeous spa facilities. I can imagine in the height of summer these facilities really come into their own and the atmosphere around the pool would be fantastic. As it was, we had the place to ourselves and thoroughly enjoyed pretending we were in our own gardens!

The most impressive feature of the Four Seasons however, is its staff. Without exception, every single person we were fortunate enough to meet really cared that our stay was the most comfortable and relaxing it could possibly be. They seemed to intuitively know if you needed something, almost before you’d realised it yourself. By the end of our short stay they felt like friends.

There’s so much I could say about this hotel – it just exceeded all our expectations and made our stay in Florence truly unforgettable. Hopefully one day we can return – the sooner the better!

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank farmermummy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FSFlorence, Direttore at Four Seasons Hotel Firenze, responded to this reviewResponded April 24, 2019

Dear farmermummy.

We couldn't be happier to read your amazing review about your stay with us.
We really consider our real added value the importance of our staff, always providing the best personalized service and making our guests feel at home. I will share this unique review with all the staff.

Looking forward to having you back soon, hopefully during the summer, in order to enjoy our garden and pool at the best, I send you my

Best regards,
Daniela Trovato
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019

I have stayed in more than 20 Four Seasons Hotel around the world, but this one beats all of it, in terms of magnificence of property (renovated old palazzio) , a perfect balance of urban/report comfort within 10-15 minute walking distance of city center. Food, service, room, cleaning service, front desk, concierge, all perfect.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank Summerbell1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FSFlorence, Direttore at Four Seasons Hotel Firenze, responded to this reviewResponded April 16, 2019

Dear Navigator708425,

Thank you so much for reviewing us after your stay in our Florentine property.
We are delighted to read these special words dedicated to our urban resort and we couldn't be happier to read these words towards our staff. We will share your feedback with all the team.

We really hope to welcoming you back in the near future.

Best regards,

Daniela Trovato
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2019 via mobile

We stopped by the Four Seasons for cocktails and we wished we had had more time to stay longer or visit again. The cocktails were great fun, the setting beautiful and the service outstanding.
A vocalist performed some beautiful songs, the serving team bought endless nibbles including some warm Parmesan parcels with a pear sauce that were incredible.
Our server (Karen I think his name was) was so polite, friendly and kind in recommending places we might with to try for dinner.
We certainly plan to visit again.

Date of stay: March 2019
Trip type: Traveled as a couple
2  Thank dearmac84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FSFlorence, Direttore at Four Seasons Hotel Firenze, responded to this reviewResponded April 16, 2019

Dear Guest,

Let me personally thank you for your feedback towards Four Seasons Hotel Firenze.
Thank you for your nice words on our bar and Karem. We will share your feedback with him and all the team at the Atrium Bar.

I'm delighted you found everything to be perfect during your time with us and we look forward to welcoming you back again soon!

Best regards,
Daniela Trovato
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2019 via mobile

The Four Seasons Firenze is a cut above. It’s a luxurious oasis in the midst of one of Europe’s most charming cities. The rooms, both guest and public, are exquisitely decorated. The staff is pleasant and professional and the food is excellent. It’s a little bit distant from the main shopping and touristy areas, but not too far to be inconvenient

Date of stay: April 2019
Trip type: Traveled with family
Thank lawbulldog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FSFlorence, Direttore at Four Seasons Hotel Firenze, responded to this reviewResponded April 16, 2019

Dear lawbulldog,

Let me personally thank you for your sincere words regarding our Florentine property.
We are absolutely delighted when we read this magnificent feedback from our Guests and we are more than pleased to know that you and your friends had a pleasant journey at Four Seasons Hotel.

Looking forward to welcoming you very soon
Sincerely
Daniela Trovato
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2019

The Four Seasons in Florence is stunning. You can spend the better part of a morning walking around the hotel , looking up.
Check in, room layout, bathroom, cleanliness during our stay was perfect. Every team member we interacted with at the hotel was very friendly, very informative and was always keen to assist. Paul at the concierge desk was very helpful.
The hotel has a great bar, garden and spa. The hotel is a 15 minute walk from the main attractions in the city.
Definitely recommend the Four Seasons for an excellent stay.

Room tip: Plenty of room options and the team at the Four Seasons is very helpful.
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Karanb66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FSFlorence, Direttore at Four Seasons Hotel Firenze, responded to this reviewResponded April 16, 2019

Dear Karanb66,

Your words are really appreciated and we would like to thank you for your preferences.
We are glad to read that you found the service professional and friendly. Our main aim is to make people feel at home away from home.
We will be more than pleased to have you once as our guest and the mean time I take this opportunity to send you my best regards.

Daniela Trovato
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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