We traveled all over Italy, we stayed at five star hotels and resorts, the worst thing about this hotel is that no other hotel can match it, so you're left subtly longing for the Four Seasons at every stop. I am very picky, I expect a certain level of service from a five star hotel, a certain atmosphere, a certain magic, and this hotel always exceeds my expectations. From Patrizio, the thoughtful and kind manager of the hotel who takes time to get to know you, to the lounge manager Massimo who spoils at every turn, to the best sommelier in Italy, Walter, who may love wine as much as I do, lol, to Mario, the restaurant manager who cares about your experience, (and served me a dish not on the menu I fell in love with last year, thank you!), to Vito, the chef who keeps creating delicious food, to Paul, a concierge I know I can count on for anything. Together, it's truly a magical experience from these amazing people and their team. I cannot express how grateful I am to be a guest at a place that is run by a talented and extraordinary group of some of the greatest people I've met in Italy. Your hotel is my favorite for a reason, and it will always have a special place in my heart. Bravo! Grazie!