I had been told this hotel was special,so I decided to stay 3 night on a driving tour of italy. At the last moment, I decided to arrive early and on the day booked an additional night (albiet in a different room category).
All in all, I could not agree more with the other reviewers. This hotel is special. And worth the huge amount of money it costs to stay there. I arrived by car (not the easiest place to find by navigation system I should add). I should add that if you are arriving by car - the car park is actually inside the hotel so it is quite secure - important if like me you were arriving in an expensive car.
Reception were unable to get me into a single room for the whole stay, but tried (I did know this when I booked). The move the next day was seamlessly done by the hotel.
The rooms were very nice but the only difference I could see for my 200 Euros a night for the more expensive room was slightly better linen (I think) and a quieter room location. Still I enjoyed both rooms.
I rose latish and had a small breakfast down the street - expect one day when I had the hotel breakfast. The hotel breakfast is very good and I really enjoyed it, but you need to be hungry to get any value out of it. The other 4 mornings, I actually enjoyed walking and finding a local place.
The conciege recommended some excellent restaurants - all of which were first class. Also organized the firenze card. If you can afford to stay in this hotel - this card is a MUST. It allows you to jump the queues and not be beholden to the booking time that you can pre-book. I did have a problem with mine though and was refused entry - I took it back and the staff quickly changed it. Walked back to the acadamie and this new card was also faulty. Phoned the hotel and they came to me with a stack to work through. While it was very frustrating and wasted almost 2 hours of my trip (I have to say that it was not the hotels fault) - they were very good in sorting out the issue. In the end the hotel did not charge me for the card. Not only excellent service, but a reasonable thing to do and very much appreciated.
So - one of my longer reviews. I really liked this hotel and it goes in a special class of very expensive hotels that I liked and will come back to.
- Official Description (provided by the hotel):
- Welcome to Four Seasons Hotel Firenze. An enchanted city sanctuary in the midst of Florence, where an art-filled Renaissance palazzo and conventino frame a centuries-old private park. Relax amidst original frescoes and sculptured reliefs, graced by sunlight and airy garden vistas. Sip espresso under majestic trees, lounge by the open-air pool or bask in Italian spa secrets. Wonders of the Uffizi and Duomo are a stroll away. Tuscan hill towns beckon. ... more less
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- Also Known As:
- 4 Seasons Hotel Firenze
- Florence Four Seasons