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Four Seasons Hotel Firenze
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Reviews (1,707)
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All reviewsil palagioprivate parkpremier roomchef vitoatrium barbeautiful hotelmain buildingconcierge teamhotels around the worldthe general managerluxury hotelshuttle servicejunior suitethe entire staffminute walk to the duomofavorite hotelthe heart of the city
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Reviewed November 22, 2013

OK so I know that this is an amazing 5 star hotel but there is no justification for the prices charged for Ironing clothes. The hotel refuses to provide an iron in the room on the justification that it is against Italian law. If this is true there should also be a law against extortion for charging 174 euros to iron 7 items of clothing.

The facilities are amazing and if money is no option its a wonderful hotel.

  • Stayed: November 2013, traveled on business
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15  Thank GermanyDDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2013

The Four Seasons Firenze needs to be located in an ugly industrial town or a countryside location with no activities. Placing such a wonderful hotel in a wonderful city is entirely unfair. We stayed as a family in July - a big group, and the reservations and concierge teams were simply awesome in setting up dinners and tours, as well as accommodating different needs within our group. The pool, spa and gardens will make it difficult to leave and see Florence, but if you plan your trip right, you can have the best of both worlds -- a fantastic city and hotel experience. Some of our group stayed in the villa building on Borgo Pinti and others across the gardens in the convent building -- both are equally luxurious. The service is exactly what you expect but rarely get from a true five star hotel. As my title states-- if you're just looking for a bed at night, this hotel is not for you (though the beds are very nice), but if you want to wake-up with the dilemma of how much time you spend in a stunning city or a stunning hotel, the staff at here would be happy to make your life wonderfully difficult!

Room Tip: Don't be afraid of ground floor rooms or rooms near the elevator -- we had the first two rooms on the ground floor in the villa and they were very quiet
  • Stayed: July 2013, traveled with family
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1  Thank jmersky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2013

I have stayed at several properties operated by Four Seasons both in and outside of the US and this is by far the best. I have never had an experience as indulgent as this. Florence is a beautiful city and staying at the Four Seasons will only add to the experience. The staff knew our name from the time we checked in and greeted us and treated us like VIPs the entire stay. The pool area and gardens are magical, with views of the Duomo. The rooms are extraordinary. Our only concern was that it wasn't in the heart of the city, but we never walked more than 10 minutes to get to any "attraction" in the city. My father in law always told us to stay in the best hotel that we could afford, because it would only add to the experience. If you can afford to stay here, please do, it will not disappoint and you will forever remember your stay in Florence.

  • Stayed: August 2013, traveled with family
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1  Thank Rah223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

This is truly a luxurious hotel just a short walk from the center of town, but far enough to have beautiful grounds and a wonderful pool. After a long day of sightseeing in 90+ degree weather, having a glass of white wine sangria after cooling off in the pool hit the spot. The rooms were very spacious for Italian standards and the staff could not have been nicer and more accommodating. We were treated to many extras because it was our anniversary so if you are traveling on a special occasion let them know when you reserve the room. The lobby level bar is beautifully decorated. Check out the antique chess sets.

  • Stayed: September 2013, traveled as a couple
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1  Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

Think of everything you would like to experience in the most impactful city on the planet. It is here. Just stroll the property, or relax in your room. Everywhere within this property reminds you that this is no ordinary place. Stunning surroundings and historical importance embrace you with warmth that you feel even before you hit the streets and sights of Florence. You will not soon forget the feeling of this very special place. The staff are second to none and are incomparable on every level. We can't thank them enough for their kindness and professionalism.

Room Tip: We had a corner room with a balcony. Magnificent. We did not visit the spa but imagine it has to be amazing.
  • Stayed: November 2013, traveled as a couple
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1  Thank RBragg2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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