Where do I begin? I am seasoned with what to expect of 5 star hotels but this hotel has changed my expectations to another level! The service from the moment we walked in to the day we departed was impeccable! The property is outstanding and very beautiful even in the middle of a cold february! This was a special occasion for us as we were celebrating our honeymoon which they made Extra Special! We were upgraded and the given a beautiful welcome amenity. The staff was very warm and willing to help. You did not feel pressured to give a tip for every service completed which was the case in our hotel in Rome. They were willing to help in any way that they could. We were there for only a couple days as we had been trying to sample Italy but I would have gladly sacrificed one of the other cities for more time in Florence especially here at the Four Seasons if I could do it all over again! I loved the grounds and the area the hotel was situated in unlike the other reviewer who preferred the St Regis. The walk was 10 to 15 min to get to the bustling areas of the city which I did not find unreasonable. If you like the privacy that a luxury hotel warrants then this hotel is perfect for you! I loved the garden!!!!! It must be even more amazing in the summer! We did not eat at the restaurants because we didn't wake up for breakfast and the main restaurant was closed for renovations for dinner. We already had dinner reservations at a 3 Michelin restaurant which was just amazing ( separate review ). We did not get to use the spa as well but it was situated near the pool and gardens which looked amazing and the next time we come back we will definitely use the facility. The most amazing part and most memorable part of our trip was the special turndown service they had given us! They had put rose petals on our bed in the shape of a heart with swan towels but the thing we loved the most was the quote that was written with marker on the bathroom mirror and dimly lit with the vanity mirror which truly memorable and unique! The quote written was "when I say I love you, please believe it is true, when I say forever know I will never leave u. When I say goodbye, promise me u wont cry , cause the day i'll be saying that would be the day I die." What a creative thing! Me and my wife loved it so much! It made us feel very special! Thank you Patrizio and please thank your entire staff for such a memorable stay. Grazie a mille!
- Official Description (provided by the hotel):
- Welcome to Four Seasons Hotel Firenze. An enchanted city sanctuary in the midst of Florence, where an art-filled Renaissance palazzo and conventino frame a centuries-old private park. Relax amidst original frescoes and sculptured reliefs, graced by sunlight and airy garden vistas. Sip espresso under majestic trees, lounge by the open-air pool or bask in Italian spa secrets. Wonders of the Uffizi and Duomo are a stroll away. Tuscan hill towns beckon. ... more less
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- Also Known As:
- 4 Seasons Hotel Firenze
- Florence Four Seasons