The rooms are up to 4/5* hotel standard. The shower was AMAZING. I wanted to take it home as a souvenir! The location was top notch as well, 2 minutes walk to the Ponte Vecchio and less to the Uffizi, and surrounded by bars and shops, yet any street noise disappeared after 11:30pm and we stopped hearing the 'Bong's from the nearby clock towers after one night. The 2 bottles of water daily in the fridge were a bonus. We will definitely stay here again when we come back to Florence. The lift was quick but might get busy in high season, but the stairs were fine with no luggage. If you go for the buffet breakfast voucher, the café is a brisk stroll away but that just works up a decent appetite!