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“Soo comfortable”
other travelers have booked this property
Spacious and bright living room
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Spacious and bright living room
Second bedroom with balcony Master bedroom with ensuite. Spacious closets.
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Excellent
18 reviews
Spacious and bright living room
Second bedroom with balcony
Master bedroom with ensuite. Spacious closets.
Kitchen with modern appliances-dishwasher, oven, microwave, coffee makers, toaster, fridge and more
Third bedroom
Spacious living room
More dining space
3rd bedroom with sofa bed
Second bathroom with big shower
Small balcony where you can sip your wine and watch local life go by, la dolce vita!
Designer bathroom with shower
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Florence, Tuscany

Reviews from our community

Excellent - based on 18 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
English first
German first
Any
English first
staffordj...
Lisburn, United Kingdom
Level 6 Contributor
114 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Disappointing Facility”
Reviewed October 16, 2015 for a stay in October 2015
2
people found this review helpful

Our Stay in Florence was prebooked April 2015 along with others in Rome, Sorrento and Venice.
Florence was our Last part of an excellent Vacation in excellent Facilities.
One full week before our scheduled Departure to Rome we received full itineraries from the first three of our Accomodations together with full addresses, direction, Maps, recommended tourist venues and where prearranged pick up at Airports or Train Stations. We were travelling first class, reserved seats on High Speed Trains between Cities.
Unfortunately we had to email the Owner of Casa Della Gioia. To obtain Full address, contact numbers etc.
We were arriving in Florence early afternoon by train and requested 3.30pm. Check in. (normal is 4.00) This was agreed with owner and the agent arrived 3.20 pm without Keys.
We waited in the Street until 3.50pm. When she returned and let us into Appartment On second floor serviced by Lift.
The Lady(Evelyn) showed us around the accommodation pointing out relevant details etc.and that Dryer on Washer Dryer was not working and some light bulbs needed replacing.
The Master Bedroom had enSuite washroom with Shower. This room was tiny with virtually no shelf space. The Shower Cabinet was very small and later it became apparent two of four Light bulbs didn't work and no replacements were available. The floor in front of the toilet bowl was dirty.
The blankets were basic. There was a bedside cabinet on one side only. wardrobe space and hangers were adequate.
The second Bedroom contained two beds and bedding reminiscent of a youth hostel and very basic.
Extra pillows etc were available. Towels were provided but bath towels were Small and thin.
The Kitchen was well equipped as described but following Morning it proved difficult to operate Microwave as there were no instructions apart from Hand written notes on side of Fridge.The appliances were all in Good condition apart from Washer Dryer located outside patio doors off Kitchen. The Cupboards and Drawers were more than a adequate and well stocked with Plates, Cups and Saucer, cereal dishes, post and pans and cutlery.
The Dining area was good. The Lounge was quite Large and well furnished and could be divided with sliding doors to provide 3rd. Bedroom with pull of Bed.
There were individual Aircon units in each room.
The paintwork was dirty in places.
On second night our cousins found they had run out of toilet paper and there were no reserve supplies as Storeroom was locked.
There was a "Penny Market" Supermarket two minutes away and had all that was required for meals if required and Wines etc. at very good prices. There was a good bakery directly across street.
The Apartment was out of City Centre and required a taxi or number 4 bus from end of street.
Unfortunately on night before we were leaving it appeared the Taxi Drivers went on strike and could not be contacted. Initially we found it difficult to phone taxis as numbers provided excluded the first two digits of numbers on Hand written notes on exit door. As we had four large Luggage cases it necessitated a taxi to go to Train Station.
To get to Train Station early next day we phoned the Owner and her deputy
for help. Regrettably the ultimate reply we got was to use a Bus.
We decided to phone Limo Service we used to visit Tuscany Region and they agreed to take us to Station at a premium price. We in no way blame the Appartment owners for Taxi dilemma, however did expect more assistance than suggestion to get a Bus.
Overall the Property was as described, however detail such as Lighting, toilet Rolls, blankets Shower room facilities and paintwork need to be reviewed

How easy was it to book the property? How helpful were the directions to the property?
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Bedding & mattresses Kitchen & utensils
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Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 17, 2015
You have complained non stop since you arrived! We keep our apartment spotlessly clean as all our guests have noticed. You left it a complete mess which was totally unexpected. We provide toilet paper but once you finish it the least you can do is buy some for yourself.
Instructions regarding the washer/dryer and microwave are clearly provided in English. It has not been a problem so far, I wish you would have let us know if you required if in another language.
The train strike was beyond our control and we did everything to help. You did not want to spend too much on other options but insist you only travelled first class... Please make sure you arrange for first class transport the next time you book in a private house.
We not only provide extra towels and sheets but also leave the linen closet fully stocked for our guests. For some reason that was not enough either!
We try and do more than our best and will continue to do so.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ValGab90
Wood Ranch, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Soo comfortable”
Reviewed June 28, 2015 for a stay in June 2015
1
person found this review helpful

Apartment was comfortable, quiet, and equipped with anything we needed. Close to market, freshly baked bread across the street and a 20 min. walk to downtown Florence. Was so comfortable that sometimes we just wanted to stay home.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gill H
Torquay, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful spacious apartment with all mod cons”
Reviewed June 1, 2015 for a stay in May 2015
1
person found this review helpful

4 of us enjoyed 3 nights in this lovely spacious clean and well presented apartment. It had all we needed for self catering and comfortable beds. Close to a supermarket and train station/bus links. Also a lovely park nearby. It did take us about 30 minutes walking to get into the old city, but that may have been due to road works going on around the city when we visited and our lack of knowledge about the most direct route. Will definitely recommend.

Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carryon19...
Columbia, SC
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Everything we were hoping for--and more!”
Reviewed May 27, 2015 for a stay in May 2015
1
person found this review helpful

A group of four adults spent three nights at the apartment in early May. The reservation process was excellent. The owner responded very promptly to every inquiry. We were greeted at the apartment on time and in a friendly manner. Evelyn showed us around and made us feel very welcome. We found the apartment very, very spacious, modern, nicely decorated and homey. There is a lot of light in the apartment, two balconies and it's quiet. There is a supermarket around the corner, and a street market on the weekends. It is approximately 20 minutes by foot from the city center. If (really "when," because we loved Florence so much) we return to the area, we will definitely stay here again. I highly recommend Casa Dell Gioia!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
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Service
Liked best: The sunshine, decor, space, air conditioning....too many things!
Liked least: None.
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eess2015
Sacramento, California
2 reviews
“Lovely apartment”
Reviewed April 27, 2015 for a stay in April 2015

This is a lovely apartment, with marble and tile floors, upscale bathrooms and kitchen. It was comfortable and roomy. It was about a 30 minute walk into tourist sites in Florence.

Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROBERT B
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Chic and comfortable!”
Reviewed November 1, 2014 for a stay in June 2014
1
person found this review helpful

We were 5 in our group. The apartment exceeded all expectations. Clean, wonderful bathrooms, well located and great hosts. I highly recommend Casa Della Gioia. We are looking forward to coming back.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterAUSp...
2 reviews
Reviewed September 7, 2017 for a stay in August 2017
Google Translation

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 7, 2017
Thank you! Grazie! I look forward to welcoming you back.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Adults2
Children0
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