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Traveler rating
176
145
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All reviews great location train station indoor food market great base to explore street market extra bed big bed would stay here again restaurants and shopping wifi worked well santa maria novella station helpful with directions breakfast room stayed at this hotel for nights breakfast was included hotel is centrally located lovely room
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4 - 9 of 348 reviews
Reviewed May 28, 2019

Stayed three nights. The location is perfect and within walking distance of everything. Rooms were clean , within easy walking distance of train station, staff are very welcoming and eager to help. Staff gave great recommendations for dinner and were happy to assist every need. Only issue we had was that the breakfast room is small and can’t accommodate all guests at once but this could be fixed if people moved on after they finished eating instead of staying at the tables chatting. We also had to close our windows as some American smoked in the room opposite us even though it’s supposed to be a non smoking hotel and its signposted as such. Would stay here again.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2018

Very close to train station, clean rooms, friendly staff...in the middle of all the must see Florence attractions...makes a one hour break from touring.

Breakfast was good and filling...friendly guests from all over the world...all this at a reasonable price

Date of stay: April 2018
Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2018 via mobile

Stayed in a family room 2 adults and 3 children with a mezzanine room in August this year. We were with friends and they also had lovely rooms. Lovely room, really spacious and airy with lovely high ceilings. Beautiful building and in a great part of the city. Really close to Duomo and the Mercato. In fact it's easy to walk round the whole city from this hotel. It was hot in August sightseeing with 3 children, but the hotel was a relief to relax in between the sightseeing. Nice continental breakfast but get in early as it gets very busy as the dining room is small. Definitely recommend as it's in a great spot, good price, plenty of space, comfy bed, lovely shower. Would definitely stay again.

Date of stay: August 2018
Trip type: Traveled with family
Thank 504bethm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2018 via mobile

Stayed one night with two teenagers, location easy walk from main train station, staff very helpful, great recommendation for meal nearby when requested, room large and very clean and pleasant, beds comfortable, lift :) shower fantastic, everything perfect really

Date of stay: October 2018
Trip type: Traveled with family
1  Thank Jenine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2018

We stayed at this hotel for 3 nights. Location perfect for getting to all amenieties. It was a good standard hotel to use as a base. The room & the bathroom were quite large, it was clean and functional. We were on the back so no street noise. The staff were helpful & friendly.

Breakfast was great for just 'grab & go', which for us was all we needed. I probably wouldn't pay for it if it wasn't included in my room rate.

I would recommend this hotel for a short city break

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
2  Thank Olithan2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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