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“very good service”
Review of AC Hotel Firenze

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AC Hotel Firenze
Ranked #158 of 410 Hotels in Florence
Reviewed November 5, 2012

The hotel is very close to the train station and not far from all the major attractions in Florence. Even though it was raining when we arrived, the hotel staff made us feel much better. They were very nice and knowledgeable. Because of the rain, we didn't want to go out again to search for a restaurant at night. The restaurant in the hotel really surprised us, in a good way. The dishes were not only beautifully presented but also very delicious. It comforted me in some way that I couldn't try the famous trippa in Florence. If we ever to back there, I would definitely stay there again.

  • Stayed: October 2012, traveled as a couple
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Thank Kun Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 5, 2012

The hotel is quite nice with modern rooms that are well equipped - even a couple of free non-alcoholic drinks in the room mini-bar. Our room had a view of railyards and a warehouse which is not exactly what one is looking for on a romantic holiday. AC Firenze doesn't provide much benefit for Marriott Platinum guests, so Marriott fans should prepare for that. It's a nice 20-30 minute walk to both the train station and town. Trams are often packed, so wear comfortable walking shoes. We'll probably un-Marriott on the next Firenze adventure.

Room Tip: Not sure there's good view from anywhere. We could open our window to stretch and see the Domo i...
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  • Stayed: April 2012, traveled as a couple
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1  Thank jmwelchtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

Although the AC Fierneze is not in the center of Florence, it is a great place to stay. This modern and comfortable hotel is located about a 15 minute walk from the Duomo, near the river Arno and the train station (8 minute walk). The rooms are comfortable and sleekly designed. The staff was very helpful and accommodating-patiently explaining the how to get to places, how to best avoid waiting in line at museums and the schedules of museum opening hours and mass times. We really enjoyed the hotel lobby lounge with free snacks and good drinks (not free, but not a rip off) which were very welcome after a long day of exploring Florence. Although it is a lot of fun staying in the center of the city, you can pay more and get a lot less in terms of room and service.

  • Stayed: October 2012, traveled with family
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Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

An above ground tram will take you quickly from Novella SM train station in just one stop. The ride is less than 5 minutes and you can easily walk. The hotel location is definitely in a less busy area of town. If you need to do laundry there is an easy and clean self-serve laundromat on Prato St. This laundromat is less than a 5 minute walk. If you want a gelato there is a spot one block from your hotel on the way to Prato Street. The gelato is 1 Euro! At the hotel you will find a variety of free drinks in your mini bar. These drinks are renewed everyday. There is a casual bar in the lobby area of the hotel. At around 5:30 p.m. There are a variety of free snacks available to people who are ordering drinks. A beer or a prosecco might cost 5 Euros each. The snacks include tiny slices of pizza, tiny salami sandwiches, egg sandwiches and nuts. I cannot comment on the hotel restaurant because my husband and I chose to try the many restaurants close by on Prato Street.
L
A few negatives to consider... You will need to bring your own hair conditioner. You should not have the desk people make reservations for the major attractions. The service charge will knock you over. We paid $39 to see David at Academia. Internet is not free. Internet cafes are not nearby. You pay for Internet service in 24 hour intervals. The staff at the desk will answer your questions but they will not elaborate. To me, the staff at the desk needs lessons in being more personable.

Use this hotel if you are traveling on Marriott points as we were or use this hotel if you like a hotel that is a bit away from the crowds.

  • Stayed: October 2012, traveled with family
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1  Thank bett6827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

This Hotel is very modern and comfortable.

Rooms are very nice, and mini bar was free.

Everything about this hotel is great except for the fact that it is a 15-20 minute walk to the center of Florence.

Gil and Diana

  • Stayed: October 2012, traveled as a couple
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Thank GilGiladi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012 via mobile

I stayed there for 1 night. The front dest was really helpful on different locations that I wanted to go. The rooms were nice and cleaned. Great size room. The internet isnt that great having to pay 8 euros. I would suggest that you get it from the front desk bc if you get it in your room the company to your paying to get wifi sends you the password to your email. How stupid is that? How can you retrieve it when you dont have wifi to check your email. Dont make the same mistake and just pay for the wifi at the front desk. It has a nice view from the top that you can access to take in the increadible view. Overall I would give my stay there a 4.

  • Stayed: November 2011
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Thank Dada3232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012 via mobile

This hotel is OK. It is definitely clean with modern decor. The price was good. The staff was alright but we had to constanty flag down staff members for service. It was only a 10€ cab ride from the train station, but a good 45 min walk to the heart of Florence. I will stay somewhere else next time. probably somewhere more eclectic.

  • Stayed: October 2012
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1  Thank Ashli_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AC Hotel Firenze

Address: Via Luciano Bausi, 5, 50100, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#92 Luxury Hotel in Florence
#101 Business Hotel in Florence
Price Range: $110 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Firenze 4*
Number of rooms: 119
Official Description (provided by the hotel):
AC Hotel Firenze is located near Porta al Prato Station and Leopolda Station Exhibition Centre. Just 10 minutes walking distance or 5 minutes by tram from Santa Maria Novella Station and historic centre of Florence allows you to live the art experience of a lifetime. Michelangelo's David, Giotto's Tower, Uffizi, Piazza della Signoria, Neptune Fountain, Ponte Vecchio and Pitti Palace are just minutes away. This modern Firenze hotel offers an array of services that provide you comfort and relaxation beyond expectations: in-room safety-box, mini bar, 24h room service, WiFi Internet, and restaurant. After a stop in the fitness centre, sample a selection of international dishes in the contemporary setting of the restaurant, where Chef Vincenzo Crapa will delight your senses. AC Hotel Firenze is also a fantastic choice for holding seminars, business meetings, conventions, and any other type of event. Right Next to the Opera di Firenze Theater and Maggio Fiorentino ... more   less 
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Also Known As:
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence

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