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“Lovely Choice” 5 of 5 bubbles
Review of Hilton Garden Inn Florence Novoli

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Hilton Garden Inn Florence Novoli
Ranked #110 of 421 Hotels in Florence
Certificate of Excellence
UK
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Lovely Choice”
5 of 5 bubbles Reviewed February 12, 2014 via mobile

As others have reported this is a lovely clean hotel, with well equipped and appointed rooms. The No 22 bus service into town was frequent and cheap to use! 2 supermarkets within easy reach. We ate dinner at the hotel restaurant on our night of arrival as we did not fancy exploring and we had a lovely meal, but it was the most expensive of our stay in Florence. We asked the reception for local restaurant recommendations and they gave us a card for Mi Amor, a 5 minute walk away. We tried this on our last night and wished we'd been there every night as we had a superb meal including wine for £29!
Husband used the gym and the park opposite to run in.

We had booked this hotel through Easyjet website which had the best room rate including breakfast, which was a nice buffet. But we were surprised to learn at check-out that we had to pay an extra person room supplement(not only the city tax we were expecting) as our booking was apparently made for 1 person. We disputed this and the additional fee was waived but just wanted to warn others booking through Easyjet of this. It surprised us that reception did not point this out on check-in when they had 2 people in front of them. All in all a lovely choice of hotel, don't let the location put you off!

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Panders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, February 26, 2014
Dear Guest,

thank you for your kind comment on the Tripadvisor website.
I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job!
I look forward to welcoming you all back to the Hilton Florence very soon.

Best Regards
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,279 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
San Francisco, California
2 reviews
5 of 5 bubbles Reviewed February 12, 2014

This Hilton is close to the bus stop with easy access to downtown. It was a great place for us to stay during our trip to Florence and we would probably stay here again. We enjoyed the breakfast which was complete with some hot items (waffle iron, bacon, little sausages, etc.). Breakfast is EUR 12 per person unless you have gold status with Hilton ans it comes free. We also ate dinner one night in the restaurant. It was a reasonably good meal with decent options. Hard to beat some of the small restaurants in downtown Florence but the restaurant had a decent menu. There were juices, fruits, and croissants, as well. Overall we were very pleased with the experience and would recommend this to family and friends traveling to Florence.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, February 26, 2014
Dear Guest,

It’s a pleasure to read your comment you shared with all Tripadvisor users.
Thank s a lot for your good words and I really hope you will come back in Florence and you will choose HGI Florence Novoli for your next stay in our Cradle of Renaissance.

Best Regards
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North hills
1 review
4 of 5 bubbles Reviewed February 7, 2014 via mobile

The hotel is lovely and clean. Not so close to the city center but close to the airport. Great bartender Giorgio, and nice fireplace and couches. Great place to enjoy a cocktail. Train staton is about a mile away. Room is very clean with a huge bathroom. Guest laundry is a real nice feature when traveling for extended periods. Car parking underground is wonderful as well. Our room had a beautiful park view. Doesn't appear to have any decent restaurants nearby.

Stayed February 2014, traveled as a couple
Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, February 26, 2014
Dear Guest,

we are really happy and we thank you for your comment on Tripadvisor.
We are extremely proud of guarantee a great service as per guest's expectations!
See you soon in Florence in the future!

Best Regards
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Harcourt, Nigeria
2 reviews
4 of 5 bubbles Reviewed February 7, 2014

It was nice i had to stay in Hilton Garden Inn in Florence Italy, a very good Hotel to stay,If i find my self in Florence Italy or anywhere this Hotel is i will give it a try to see if it as good as this

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ojiiyovwi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, February 26, 2014
Dear Guest,

thank you for your kind words posted on Tripadvisor and for taking the time to review our Hotel.
We are waiting for your return and we really hope to welcome you again soon.

Best regards
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockford, IL
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed February 2, 2014

The hotel is pretty nice. The rooms are clean and well appointed. Be careful learning how to work the shower. I pushed the wrong button and water sprayed all over the bathroom (not exaggerating). It was my error, but it's pretty easy to do, especially when you're still half asleep. Overall thought the hotel is nice and clean... I had no real complaints.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Elise9832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, February 26, 2014
Dear Guest,

we are really happy and we thank you for your comment on Tripadvisor.
We are extremely proud of guarantee a great service as per guest's expectations!
See you soon in Florence in the future!

Best Regards
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Cruz, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 1, 2014

I stayed here January 2014. Rooms were clean and had very nice leather. Bathroom was nice and included a bath. In short, this hotel is much nicer than any Hilton Garden Inn I stayed at in the USA. It is sophisticated, charming and close to the airport and downtown. I would recommend this to my family. Enough said.

Room Tip: Top floor. Facing the park. With a balcony.
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sctwinpop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, February 26, 2014
Dear Guest,

It’s a pleasure to read your comment you shared with all Tripadvisor users.
Thank s a lot for your good words and I really hope you will come back in Florence and you will choose HGI Florence Novoli for your next stay in our Cradle of Renaissance.

Best Regards
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 27, 2014

Good hotel. Great service. Special mention to Virgil at reception and breakfast lady (sorry we did not see her name, made cappuccino for us on sat/sun/mon). Lovely stay from 28th jan for 3 nights. And of course florence was spectacular. Recommended. Only a 10 minute bus ride from centre.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sandeep K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, February 26, 2014
Dear Guest,

thank you for your kind comment on the Tripadvisor website.
I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job!
I look forward to welcoming you all back to the Hilton Florence very soon.

Best Regards
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Florence Novoli

Property: Hilton Garden Inn Florence Novoli
Address: Via Sandro Pertini 29, 50127, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#50 Business Hotel in Florence
#68 Luxury Hotel in Florence
#86 Family Hotel in Florence
#91 Romantic Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
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Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence

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