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“Very nice modern hotel”

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Hilton Garden Inn Florence Novoli
Ranked #117 of 421 Hotels in Florence
Certificate of Excellence
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very nice modern hotel”
5 of 5 bubbles Reviewed October 4, 2013

Very nice modern hotel in Florence. Advantage and Disadvantage is that it is not in the city center. This requires a taxi ride to the city center or the train station, and fares varied from 6E to 11E depending on the driver and time of day. There is a bus stop very close by, and in hind sight we should have used the bus to the train station or to the center.

Room Tip: Use the bus route. Breakfast is nice but expensive. Go to the COOP next door for breakfast items o...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DWS964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, November 5, 2013
Dear Guest,

first of all we would like to thank you for your words, starting from the title of the review!
It’s been a pleasure to welcome you and we are happy if we have contributed with a small act to guarantee a special stay!

We really hope to see you again soon!
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Thousand Oaks, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 4, 2013

This Hilton Garden Inn is new and it is beautiful. The rooms are well appointed. There is a beautiful bar and dining room, and a lovely outside bar/dining area. This puts the HGI in the States to shame. This is the place to stay if you want to be near the Florence Airport (certainly not as exciting as staying in Florence, but perfect for the airport).

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Howard B P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, February 26, 2014
Dear Guest,

thank you for your kind comment on the Tripadvisor website.
I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job!
I look forward to welcoming you all back to the Hilton Florence very soon.

Best Regards
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 3, 2013

The hotel itself is very nice and clean. The beds are a little funky but were comfortable. The tv is very small but if you're on vacation you shouldn't be spending much time in your room. The bathroom was great and the shower was very nice and spacious. The only problem was the shower needed to be caulked better around where the door hinges because it leaks very badly. The breakfast was great and the service was wonderful. The hotel is a little far from the city center but is right by a bus stop so that wasn't much of a problem. They also sell bus tickets at the front desk.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, November 5, 2013
Dear Guest,

your words perfectly describe the wonders of our Hotel and we would like to thank you for sharing your experience with the Tripadvisor users. We paid attention to every detail in the structure and we are happy when our customers are surprised and fascinated.

We really hope to welcome you soon!
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne, Australia
1 review
5 of 5 bubbles Reviewed October 2, 2013

Service of staff made my staff an excellent one! Its all about service. Well located hotel and you are able to get around the surrounding areas well. Has all the basic needs of the everyday traveler and all the qualities of a Garden Inn...

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Reshvin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, November 5, 2013
Dear Guest,

It’s a pleasure to read your comment you shared with all Tripadvisor users.
Thank s a lot for your good words and I really hope you will come back in Florence and you will choose HGI Florence Novoli for your next stay in our Cradle of Renaissance.

Best Regards
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peekskill, New York
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 1, 2013

We were so pleasantly surprised with this hotel. Selected because it was soooo close to the Florence Airport. It was absolutely wonderful. Very large rooms with spacious great baths.
We would choose to stay there again its outside the hustle and bustle of Florence city center but very conveniently located to transportation just minutes into the downtown area and great rates.
Beautiful, large bar and restaurant, very new and clean looking.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DonnaMarie54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, October 2, 2013
Dear Guest,

we are really happy and we thank you for your comment on Tripadvisor.
We are extremely proud of guarantee a great service as per guest's expectations!
See you soon in Florence in the future!
Best Regards
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Canada
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed October 1, 2013

After staying in a 'very nice but basic' apartment in Tuscany, i stayed one night in Florence before i made my way to Cinque Terre. The room is nice and luxurious - something you can expect in a North American hotel - which is what i wanted ! You cannot beat the price, 104 euros, including breakfast (normally 12 Euros on its own) for this room. One thing i find is that i didnt not see any restaurants close by - the room service and restaurant did not open til 19h30 while i was starving at 17h - i also went to the computer room which had pentium 4s, really ??? The hotel had free wifi which was nice for my ipad. The breakfast the next day was plenty and delicious enough.

Room Tip: it is outside the city but they do have a shuttle service that brings you downtown.
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, February 26, 2014
Dear Guest,

It’s a pleasure to read your comment you shared with all Tripadvisor users.
Thank s a lot for your good words and I really hope you will come back in Florence and you will choose HGI Florence Novoli for your next stay in our Cradle of Renaissance.

Best Regards
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 30, 2013

Being a fan of the hilton chain we chose to stay here for our 4 day trip to Florence. The hotel is very clean, modern furnishing in the lobby and rooms. We ordered a triple room but our room was a double with an extra bed so it was a bit cramped. Nevertheless rooms are nice and the bathroom is spacious with an amazing showerrrr! you would stay in there for at least 20 mins because of the good water pressure from the shower head (favorite thing about the room) oh and the beds are also sooo relaxing and u could also adjust the softness/hardness of the mattress as you please with a switch on the side of the bed. Breakfast was nice, nothing special.
The only thing i didn't like so much about this hotel is that its far from the center of Florence meaning you can't walk there you need a taxi but overall its a good hotel to stay in.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Malak K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this review, November 5, 2013
Dear Guest,

your words perfectly describe the wonders of our Hotel and we would like to thank you for sharing your experience with the Tripadvisor users. We paid attention to every detail in the structure and we are happy when our customers are surprised and fascinated.

We really hope to welcome you soon!
Alessandro Carletti
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Florence Novoli

Property: Hilton Garden Inn Florence Novoli
Address: Via Sandro Pertini 29, 50127, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#50 Business Hotel in Florence
#74 Luxury Hotel in Florence
#86 Family Hotel in Florence
#91 Romantic Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
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Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence

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