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“Surprisingly Nice Hotel!”

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Hilton Garden Inn Florence Novoli
Ranked #116 of 411 Hotels in Florence
Certificate of Excellence
Reviewed April 9, 2013

Beautiful, contemporary Italian flair for design. Excellent service. Short walk from the bus stop. In the suburbs with minimal attractions/restaurants nearby but you will want to spend your days and evenings in the city anyway! More affordable (we used Hilton Honor points so cost us nothing to stay!).

  • Stayed: May 2012, traveled as a couple
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Thank samrlloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded April 12, 2013

Dear Guest,

your review made us really happy and satisfied! Thank you for taking the time to share all this important information with the Tripadvisor users!

Hilton Garden inn Florence Novoli is a good starting point for discovering the beauties of Florence without sacrificing the peace and tranquility!

We hope to see you soon again.

Best regards
Alessandro Carletti
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed April 8, 2013

This place was wonderful- The service was impeccable. We stayed here as it was close enough to the airport for our eary flight out the next day. I was so worried I would over sleep, not hear the alarm, just hang up after the call, etc. But no worries - they sent someone up to knock on the door! We asked for a 3:45am! They even had a cab waiting at 4:50.
The rooms were clean and well appointed. New and modern- not historical but a great place to stay.
Highly recommend.

Room Tip: The upgraded room was much more spacious than the double with the twin beds. If you are planning on...
  • Stayed: March 2013, traveled with friends
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Thank PortlandBebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded April 9, 2013

Dear Guest,

It’s a pleasure to read your comment you shared with all Tripadvisor users.
Thank s a lot for your good words and I really hope you will come back in Florence and you will choose HGI Florence Novoli for your next stay in our Cradle of Renaissance.

Best Regards
Alessandro Carletti
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2013

The staff and the room were fantastic.
For breakfast, you can order fresh make capuccino,pancakes, omlets, etc...
Before leaving the hotel, after breakfast you can also get coffe to go.
Close to transports and free shuttle at weekends.

  • Stayed: March 2013, traveled as a couple
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Thank Barata_16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded April 8, 2013

Dear Guest,

thank you for your kind comment on the Tripadvisor website.
I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job!
I look forward to welcoming you all back to the Hilton Florence Metropole very soon.

Alessandro Carletti
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

We were impressed by the decor of the hotel. Contemporary and yet warm. Service - impeccable. Our friend bought something from the outlet of ferragamo but only realized that one side of the shoe size was wrong upon checking into the hotel. When she sought the help of the front office, we were very impressed with the professionalism of a particular staff, Massimo who followed through the whole incident and ensured that the right side of the shoe was sent to the hotel before our departure for Milan. Kudos to Massimo and to the team at Hilton Garden Inn. And of course not forgetting the mattress, where you can adjust how hard or soft you want it to be. Thumbs up for a good night rest.

  • Stayed: March 2013, traveled with friends
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Thank frangi313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded April 3, 2013

Dear Guest,

thank you for your kind words posted on Tripadvisor and for taking the time to review our Hotel.
Professional and kind staff and a good service are the first things we would like to offer and guarantee.
We are waiting for your return and we really hope to welcome you again soon.

Best regards
Alessandro Carletti
Resident Manager

Report response as inappropriate
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Reviewed February 25, 2013

I stayed for one night in February 2013. Though the locatioon of the hotel is not great for downtown (you need to get a taxi/bus) the overall feel of the hotel was excellent. Excellent room. Very clean hotel. Very helpful staff in all departments.

Room Tip: Corner rooms are great - 2 big windows, very light.
  • Stayed: February 2013, traveled on business
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3  Thank castlestreetboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded March 1, 2013

Dear Guest,

we are really happy and we thank you for your comment on Tripadvisor.
We are extremely proud of guarantee a great service as per guest's expectations!
See you soon in Florence in the future!

Best Regards
Alessandro Carletti
Resident Manager

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Reviewed February 22, 2013

We stayed two nights at this hotel in February 2013. This was a very nice, comfortable hotel, that despite not being right in the historic center of Florence, was very convenient. The rooms were exceptionally large by European standards and offered free WiFi (some of the most reliable and fast hotel WiFi we encountered in 10 days in Italy), a refrigerator, large closet, comfortable bed, and large bathroom. The entire hotel was spotless and the staff helped out with directions and any assistance we needed. The hotel is a few kilometers from the main attraction area, but is located a very short walk from a bus stop - for $1.50 the bus line 22 takes you right to the center of the city. The hotel sells the tickets at the reception desk and provided instructions and maps regarding bus usage. There is not a whole lot to do around the hotel, so if you are looking for nightlife or expansive shopping, this wouldn't be the place. Otherwise, I would highly recommend this to those looking for a spotless, spacious, and friendly place to stay.

  • Stayed: February 2013, traveled with friends
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3  Thank J_Nicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded February 25, 2013

Dear Guest,

thank you for your kind comment on the Tripadvisor website.
I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job!
I look forward to welcoming you all back to the Hilton Garden Inn Florence Novoli very soon.

Best Regards
Alessandro Carletti
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2013

We spent three nights, between Christmas and New Year's. The hotel is beautiful, above and beyond what one would expect for a Hilton Garden Inn. The room was unusually spacious for Europe, and very comfortable. The staff was gracious. Conveniences included the workout room, the guest laundry, the pantry, a very informative front desk, and stores nearby. The neighborhood is out of the center of Florence, but a short, painless bus or taxi ride away. For us, that works. The breakfast staff went so far as to remember what drinks we each liked, and to get them without being asked when they saw our faces after the first morning. The bar was a pleasant place to sit and chat in the evening, with enjoyable snacks. My only minor complaint is that the hot food on the breakfast buffet was not kept really hot.

Stayed: December 2012, traveled with family
2  Thank WaterEnthusiasts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHILTONFLRNV, Direttore at Hilton Garden Inn Florence Novoli, responded to this reviewResponded February 25, 2013

Dear Guest,

It’s a pleasure to read your comment you shared with all Tripadvisor users.
Thank s a lot for your good words and I really hope you will come back in Florence and you will choose HGI Florence Novoli for your next stay in our Cradle of Renaissance.

Best Regards
Alessandro Carletti
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Florence Novoli

Address: Via Sandro Pertini 2/9, 50127, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#51 Business Hotel in Florence
#72 Luxury Hotel in Florence
#86 Family Hotel in Florence
#91 Romantic Hotel in Florence
Price Range: $88 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
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Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence

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