I booked this Hilton Garden as the price was reasonable and they could accomodate 4 people in one room (a junior suite) which is very rare for Europe. The suite price was only slightly higher than a normal room which is also unusual. I knew the place was outside the city center but the tradeoff is a larger and more quieter place which is what we experienced. One thing I really liked were the electronic window blinds which really darkened the room and gave us a good nights rest. The staff were all very nice and tried to solve problems - they let me use the office computer because the business center computers weren't working (this sounds like an on-going problem from other reviews)
As others have mentioned, the AC was mediocre and we actually were given different rooms at check-in because of an AC problem with the suite (which was fine with us). Poor AC is very common in Europe and I thought the Hilton Garden was okay but don't expect really cold rooms even with the AC on max.
I thought the breakfast was good, especially for Europe where some ham, bread and cheese is the norm. They had omletttes to order, waffles and other hot dishes along with a nice buffet of cold items.
We didn't use the laundry, but it is conviently located at the -1 level and they had a wash sink in the laundry room as well as machines. The parking is also really nice - a spacious garage under the hotel.
It's a nice option for Florence, especially if you're driving because going into central Florence with a car is a challenge( and it's a restricted area.) I think the issues they are having are kind of growing pains so they should get better with time.
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- Also Known As:
- Hilton Garden Inn Florence Novoli Hotel Florence
- Florence Hilton Garden Inn
- Hilton Florence