First ,I would like to to be clear that my husband is fluent in Italian and we have been to Florence many times before ,this situation makes it really very easy for us to stay in a serviced apartment,but after driving for 7 hours from the south of France we arrived at the Tornobuoni suites in the late afternoon luckily with just 2 small bags,There was no porter nor a doorman but just Marco the building guard below.We finally go up to the 5th floor expecting to arrive to a penthouse lobby or a posh hall way but instead to find a bare hallway with construction going on(Hard hat workers!) not in one apartment but in the entire hall and the 2 empty apartments.
I would like to let the other readers know that Tornobuoni Suites is not a Hotel but only serviced apartments(4 to be exact) on the top floor of an office building.On weekdays there is someone working and guarding the door from 8 am till 6 pm then later on the door is closed and in the evening the building becomes dark and a bit on the creepy side,luckily I am with my husband who knows how do to everything.On our first night the electricity went completely off and again lucky for my I've got a European mobile and was able to call Larisa and it seems that this happens all the time and she instructed me to go to the hallway to turn back on the electricity via electrical box.I was a bit hesitant but after a few tries ,the electricity went back on.
On our 3rd day we decided to move to the terrace suite below because the Belvedere suite above was not to our liking although it had a magnificent view it was not on the the lift floor but on the very top floor which is about 15 to 20 flights of stairs,the door does not shut well,you have to literally slam the door and good thing the suite beside us was empty or we would have had an enemy the following day.
On our last night ,sunday it was raining heavily at around 7 pm and our door bell rang but when we asked who it was?No answer and we were smart enough not to open the door,never not in an empty building!
My husband and I figured that for Europeans like ourselves it was all right to be completely on our own but for other couples or guest from the U.S. or asia or other parts of the world not belonging to Europe,you would need assistance all the time.It was easy for me to call Larisa because I had a mobile phone but what about others? There is no telephone in the room,no room service,no concierge and very poor security(no safes in the room),instead of enjoying my day I was worying that my laptop would be stolen and our cash ,so instead we just brought our jewelry and cash with us,not very smart thing to do.
The apartment was nice,clean and spacious and Larisa the manager was extremely nice and helpful with our restaurant reservations .We did not need assistance with directions because we knew our way around.
The terrace suites and the suite across our door was very nice,bright and had many closet space and would be perfect for a couple with children who have the option of cooking at home.The cable Television,air conditioning,and wi fi internet was great!
I would definitely come back ,we had a pleasant stay but again I would not recommend this to honeymooners and older couples ,you not get breakfast in bed and chocolates on your pillow .The sheets are not changed daily ,only the towels are,sunday there is no maid service so be careful not to ran out of toilet paper.Again the bed....awful!
For the price you pay,it is really in a great location and the apartments are spacious but you have to be an independent traveler with a lot of knowledge about the city.
- Official Description (provided by the hotel):
- Charm and style, comfort and ultimate privacy are just some of the qualities of the Tornabuoni Suites Collection located on one of the most prestigious streets in the world, at 9 Via Tornabuoni.Nestled on the upper floors of Palazzo Alemanni a century old noble residence, you can enjoy the breath taking view overlooking the rooftops of the city. Museums and historic buildings surround your Palazzo allowing you to absorb the Renaissance architecture as well as be within walking distance of every sight and shop you desire.Being located so excellently and with a choice of a few gorgeously modern and unique Suites to choose from, you have the opportunity to be homed in one overlooking your own spacious and exclusive terrace, or others giving you the bird's eye view of the roof tops of Florence and distant green neighbouring hills.Styled in contemporary elegance Tornabuoni Suites Collection offers the relaxing atmosphere of a private residence, with the additional comfort of concierge services whenever required. Recently taken over by a new owner who is an expert connoisseur of Florence and its hidden treasures as well as being an excellent hostess, your every need will be personally responded to with invaluable local insight helping make your stay in Florence a truly magical experience. ... more less
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- Also Known As:
- Tornabuoni Hotel Florence