A friend and I are completing a master's degree at the University of Bologna and went to Florence for the weekend. We booked the hotel online through the website and were checked into a cramped alcove room. We asked for a different room and when we came home from a show at 1am, we were locked inside the room - this second room had a broken door knob. The bathroom was in the hallway and when we called reception there was no one in the hotel to get us out of the room. We called a cellphone number for emergencies and a young girl responded saying she was 2 hours away by bus. The hotel has no night staff on-hand and is not equipped for an emergency.
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- Also Known As:
- Soggiorno Pitti Florence
- Soggiorno Pitti Hotel Florence