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Review of Franz House

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Franz House
Ranked #363 of 662 Florence B&B and Inns
Reviewed July 20, 2012

After waiting 90 minutes for someone to show up and let us into our room (they don't have 24hr reception so we called that morning to advise of our arrival just, as they asked), we finally got into the double private bathroom. The guy was nice when we arrived; very sorry that he'd been told the wrong time & that he'd left his phone in the kitchen. Gave us a big bottle of cold water and towels.

The room was nice but the bathroom very small and smelly - the water system makes a really loud noise when you flush or shower.

Good location & easy to get to from the train station

  • Stayed: July 2012
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Thank KatieRicho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 - 50 of 136 reviews

Reviewed July 13, 2012

franz house was awesome! they provided great service and the breakfasts were very nice (eggs, toast with ham & cheese, cappuccino, yogurt, juice, croissant). the room was very quaint and the bathroom was nice. our room had a nice view of the river. it was only a 10 minute walk to the train station which was convenient.

  • Stayed: June 2012, traveled with friends
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Thank lindsey l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2012

Let me preface this with saying that we did NOT stay at Franz House & this is a review about what happened. We notified Franz House via email per their request what time we would be getting to Florence (which was around 8:30pm). When we showed up, we rang the door bell repeatedly and waited at the door for a half hour while simultaneously trying to use our American phone to call their Italian cell number. We finally got ahold of someone (they were out somewhere watching the soccer game...) & they came to tell us that they had "overbooked Franz house for the nights we were staying there."

The first thing that is worth mentioning is that this guest house is only 6 rooms big. I would imagine it's pretty difficult to overbook a six-room house. Secondly, we booked our room in March, so even if it was overbooked, it was clear we were the ones booted because we arrived later in the evening, not because we booked last (or at least I would imagine, as our stay was at the end of June)

They took us to another hotel that was about a 1/2 mile away and that didn't have air conditioning (which was one of the main reasons, along with its close proximity to the train station) that we booked with Franz House in the first place. The woman was nice but the husband was very difficult to deal with and acted as if the overbooking was our fault.

  • Stayed: June 2012, traveled as a couple
    • Service
Thank Jamie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2012

We spent a very nice time at Franz House. Everybody was really nice and helpful. the bathrooms were always clean and the whole place had a cozzy feeling, as if we were at home. The rooms were simple but very neat and cheerful. The best part was the location and the breakfast.

  • Stayed: May 2012, traveled as a couple
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Thank AnaAlves15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2012

Very central location (10 minutes walk to the train station), clean and bright rooms, on the 2nd floor with lift, free W-LAN, favourable and good breakfast, friendly and helpful people. During the day the landlord lives in the flat with his wife and his little child (no siesta is possible!) and the street is all-day (traffic, construction work) and all night (traffic) very noisy. Even with closed windows you don't have a quiet sleep.

  • Stayed: May 2012, traveled as a couple
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Thank Canny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2011

I stayed a few days in Firenze, and am so grateful I chose Franz House for my accomodation. The hosts were so nice, helpful and welcoming. The room was small but perfect for me...and the beds....quite possibly the most comfortable bed I have ever slept in. The location was perfect, close to everything and right near the river. It was a busy street during the day, but at night time, quite peaceful. I will definately return to Franz House when I come back to Florence.

  • Stayed: September 2011, traveled solo
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1  Thank ozlala82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2011

Excellent hospitality from owners and very clean and comfortable en-suite accomodation with a window opening overlooking the Arno river. Nicoletta and Mauritio were extremely helpful hosts and did everything to see to our comfort. Very lucky to get the double bed with en-suite.

Room Tip: Any couple would prefer an en-suite
See more room tips
  • Stayed: August 2010, traveled as a couple
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1  Thank BONDIN16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Franz House

Address: Via Dei Fossi 1 | ang. p.zza Goldoni, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #363 of 662 B&Bs / Inns in Florence
Price Range: $60 - $117 (Based on Average Rates for a Standard Room)
Number of rooms: 4
Reservation Options:
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Also Known As:
Franz House Hotel Florence

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