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All reviews ponte vecchio arno river salvatore ferragamo family suite superior suite ferragamo toiletries ferragamo hotel living room lungarno collection sister hotel amazing hotel moment you arrive the check in process special thanks amazing room concierge staff hotel experience
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Reviewed June 13, 2018

Wonderful hotel in a great location! This modern hotel which reminds you that Italians are always on the cutting edge of design and presentation is a gem tucked away close to the Ponte Vecchio. Service is quietly delivered but always available. Reminds you of old world discretion. The rooms are wonderfully large and updated with iPads that have preloaded newspapers for guests to access. Breakfast is sumptuous and concierge service is efficient. It was always nice to come back to your room after a day of exploring the city. That is the way a hotel room should feel.

Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Location
    • Service
Thank victoriadK1129WM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-D_Roggero-, Direttore at Portrait Firenze, responded to this reviewResponded June 25, 2018

Dear Victoria D,

thank you for sharing these comments about your experience at Portrait FIrenze. It was an absolute pleasure having you here with us in this magnificent city.

Arrivederci very soon,
Diego Roggero and the Portrait FIrenze team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2018

The property is beautiful. The restaurant phenomenal but the staff is incomparable. Enjoy a great location. You feel taken care if in every respect. They succeeded in making you feel like you were with family rather than a corporation.

Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Leading Hotels of the World
Thank RIS161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2018

The week my wife and I spent at the Portrait could not have been better and was the highlight of a month traveling in Italy.. We had a wonderful suite overlooking the Ponte Vecchio that would be very difficult to improve on but it was the service that stood above all. We have been fortunate in our retirement to travel and stay at some very nice hotels. We would rate the staff here better then ALL the rest. Thank you Raj, Dario, Carlo and Raphaela and all the others. Your excellence in service and so friendly demeanor made for an amazing week in Florence.
grazie, grazie, grazie!!!!

Date of stay: May 2018
Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2018

The hospitality from the first minute you arrive and the quality and style of the rooms are outstanding. Also the location is one of the best you can have in Florence. Book a room with river view if possible.

Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Leading Hotels of the World
2  Thank rolandmuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-D_Roggero-, Direttore at Portrait Firenze, responded to this reviewResponded May 26, 2018

Dear rolandmuc,

thank you for this review, you have made our day!

We hope to have the oppoortunity to welcome you back very soon.

Grazie,
Diego Roggero
Hotel Manager and the Portrait Firenze team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2018

This little gem was exactly what we hoped it would be for our anniversary trip! Outside our windows was the Ponte Vecchio bridge and we could walk to just about every site in Florence. The staff at this hotel treated us like family and the boutique feel to the property made it feel like we had our own apartment in Italy!

Room tip: View of the river!
Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Suzesilb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
-D_Roggero-, Direttore at Portrait Firenze, responded to this reviewResponded May 23, 2018

Dear Suzesilb,

thank you for chosing to celebrate such a special occasion here with us in this magnificent and romantic city.

We are grateful for all your kind comments and we are looking forward to welcoming you back in the near future.

Arrivederci soon,
Diego Roggero
Hotel Manager and the Portrait Firenze team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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