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“Great quad but they don't accept cc (even though they said they did)”
3 of 5 bubbles Review of Alex House

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Alex House
Ranked #561 of 659 Florence B&B and Inns
Winston-Salem, North Carolina, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great quad but they don't accept cc (even though they said they did)”
3 of 5 bubbles Reviewed March 3, 2013

We had a good visit to Alex House in Florence with our family of 4. The quad turned out to be an apartment with a nice balcony, full kitchen and w/d. I don't think we would have used the kitchen anyway, but there was literally NOTHING in the kitchen --- not even a glass or a fork, much less a pot or pan. Those with mobility problems would struggle to get up the extra set of narrow stairs to the quad apartment after using the elevator. Our biggest frustration was that we had been told that they would accept credit cards but then did not. Florence in June turned out to be extremely hot though, so we checked out early and headed to Monterosso instead!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MillsFamMission
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    40
    11
    10
    5
    16
See reviews for
13
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1
3
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Leeds, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 6, 2013

Really good location, room was huge and clean. Staff was extremely friendly. Wifi was only available in the floor below but we could still get signal at the entrance of our room. Would highly recommend this place!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank summerdusk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 20, 2013 via mobile

I stayed in the girls dorm for 4 nights. It's an awesome location, 5 mins from all the major stuff in Florence. Rooms are fine, clean and heated! Wifi is good as well. The staff (a lovely Italian girl) were very helpful in showing me where to go! Only one bathroom and you pay €2 euros for a towel (for the whole time) are the only (very slight) cons. I would stay there in a second again!! Thanks

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 16, 2013

One the best place I've stayed in my one month traveling holidays.If I knew i would planned to stay a few more days! No doubt I'll come back to Florence and to this hostel.
It was fully equipped and the people at the front desk and the lady who cleans were very friendly cheerful extremely competent in dealing with the public.Also large room ,clean and free wifi was a bonus!
I loved it and I recommend ,this is one of the best Hostels!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rebbiehong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed January 14, 2013

After seeing great reviews we book this place, to arrive to a long list of rules.
If you want to be told how to spend YOUR holiday stay here!
Rooms are very average, not even hand soap provided or a bath matt! The free wifi does not exist we had to go to cafes to get there wifi instead.
Would not stay again.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank JLS5377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Chicago Ridge, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 25, 2012

The location of this hostel is superb.The staff were very friendly and helpful to a non-italian speaking traveller .This was safe clean hostel and the service was excellent. Bit noise on the street but I loved it and I would definitely recommend this hostel to family and friends!

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank romina t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 14, 2012

This was the best hostel I have stayed at. Great location in an awesome city. Staff was extremely welcoming and helpful. The hostel had a lot to offer from day tours, to bikes to getting to see traditional florentine sites.Wonderful atmosphere.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stephan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alex House

Property: Alex House
Address: Borgo dei Greci 13, 50122, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Uffizi
Hotel Style:
Ranked #561 of 659 B&Bs / Inns in Florence
Price Range (Based on Average Rates): $
Number of rooms: 5
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