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“Must stay here!!!” 5 of 5 stars
Review of Hotel Santa Croce

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Hotel Santa Croce
Ranked #32 of 421 Hotels in Florence
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Must stay here!!!”
5 of 5 stars Reviewed July 15, 2014 via mobile

Gabriel is so helpful and pleasant. This hotel is in the perfect spot in Florence close to everything, has breakfast , awesome service and the staff is so helpful. So glad we stayed here in July 2014. You can't go wrong with Hotel Santa Croce!!!

Stayed July 2014
Helpful?
1 Thank Kunal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 23, 2014
Dear Kunal,
thank you very much for this wonderful review.

You' are a very nice couple and we hope to have you back here very soon.

Sincerely,
Mario, Gabriel and Staff
Hotel Santa Croce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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686 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Adelaide, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

This is a small, historic hotel located in the heart of Florence. Just round the corner from Santa Croce, everything is in easy walking distance, including the Duomo and the Uffizi.

Upon arrival, we were given refreshments (a very nice touch) and our bags were taken up to the room for us whilst we were given some recommendations as to where to visit.

The room was small as mentioned in other reviews, however it was big enough for my wife and I to be comfortable for 4 nights. Nice decor, comfy bed, good shower, etc.

Breakfast was a small, tasty continental affair, with croissants, cereal, bread and yoghurts.

Throughout the stay, nothing was too much trouble for any of the staff. Always very friendly, happy to offer suggestions, they simply cannot do enough for you. We were very impressed and would definitely stay here again if we come back to Florence.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Y0rkshire_Matt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 16, 2014
Dear Guests,
thank you so much for this " brilliant " review :-) , for appreciating our services and whole your stay at Hotel Santa Croce.

We're so happy you enjoyed our advices and we hope to see you again here.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
howell nj
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

Stayed her last week for a one night visit to Florence .A little hard to find especially walking from train station with "macina rotta" haha .Close to all the sites and good restaurants.Felt like we went back in time staying here . friendly staff who enjoyed our grasp of the Italian language haha again...highly recommend.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank gohowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 15, 2014
Dear Guests,
we're very happy that you appreciated the charme of our hotel so much to feeling like you went back in time staying here, it's a very lovely emotion.

And yes, we enjoyed so much for your grasp of the Italian language, specially for "manico rotto" :-D

We would like to explain to all the other readers of Tripadvisor that on foot it takes about 15-20 minutes from Santa Maria Novella Train Station, if you follow the simple directions on our web site and that your difficulty to reach us was just because you had a big luggage with broken handle (in italian "manico rotto" :-D )

Thank you for your wonderful review.

We hope to see you again as soon as possible.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed July 13, 2014

This gem of a family-owned hotel is only a couple of blocks from the Uffizi Gallery and walking distance to everywhere in Florence, even to SM Novella Station (0.93 miles). Mario and his staff are friendly and helpful. The breakfast was delicious with juice and yogurt included and the room was comfortable with an upgraded bathroom. We booked a triple room even though there were only two of us just to have a little extra space. Air conditioning is a plus on hot days. Wi-fi worked well. All in all... a find!

Room Tip: Triple rooms offer a little more space.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank vzqzm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 15, 2014
Dear Madam,
thanks a lot for writing this lovely review and for appreciating all of our services.

We're very glad that our hotel exceeded your expectations and we thank you so much for giving us the definition of "gem".

Come back soon, we're waiting for your next stay.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
1 review
5 of 5 stars Reviewed July 12, 2014

We stay here for two nights celebrating our 25th year anniversary. Upon arrival, we were greeted by two brothers who we've read about on Trip Advisor. They were very nice and helpful. They made our stay very special. Great location to all the of major attractions. If you want a quaint hotel this is it. We would definitely stay here again.


Firefight Mark and Lisa

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank lisasheld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 15, 2014
Dear Mark and Lisa,
you're very special Guests !

We're very sorry you stayed just 2 nights...Mark is a very funny guy :-D

Thank you so much for this lovely review, we hope to see you again asap, so we'll drink together another glass of grappa.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Anselmo, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

I only stayed for one night, but wish I could have stayed longer! The staff was extremely friendly and helpful. The place is clean and tidy... cozy is the right word. I needed somewhere cheap, and this place exceeded my expectations! I stayed in the Michelangelo room. Although it was small, it was well taken care of and just an overall awesome place to stay. The building is very old and historic and it was just a cool place right in the middle of Florence. If you are in Florence, and don't want to stay in a hostel, but aren't looking for a 5 star resort, this place is right up your alley! Character, history, and right in the heart of town. And like I said, the staff was friendly and eager to please!

  • Stayed June 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
1 Thank BryMatth723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 15, 2014
Dear Matth,
thank you for writing this wonderful review.

Hopefully next time you'll visit Firenze, you'll be in our Hotel a few days more.

Best wishes,
Mario Gabriele and Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

We stayed at this hotel for two nights last week; the staff is amazing. Emailed with suggestions of what museums we would need to book in advance and made reservations for us so that we were able to avoid the long lines. Great recommendation for lunch right around the corner, La Prosciutteria, a definite "don't miss" (as is Osteria della Tre Panche!!)! The rooms are small (no elevator) and breakfast basic, but all that you need. Location is right in the center of Old Town, walking distance to all sights. And, yes, if the weather is warm, do take a taxi from the Termini Station to the hotel; it's a 20 min walk with uneven pavement for rolling suitcases. You will not find a more welcoming, helpful and warm staff; they really are special. You won't be disappointed!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank mdbmag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 15, 2014
Dear Guests,
thanks for this nice review, we're very happy you enjoyed all of our services during your stay at Hotel Santa Croce.

We hope to have you here again as soon as possible.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Croce

Property: Hotel Santa Croce
Address: Via de Bentaccordi, 3, 50122, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#30 Family Hotel in Florence
#36 Romantic Hotel in Florence
#40 Best Value Hotel in Florence
#55 Business Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Santa Croce 2*
Number of rooms: 10
Official Description (provided by the hotel):
STAYING AT HOTEL SANTA CROCE gives the possibility to live a unique experience in the magical atmosphere of Florence. Small but welcoming, Hotel Santa Croce is immersed in the marvellous historical centre, right in the heart of the artistic, cultural and commercial life of the city. The Hotel is situated in an historical building dating back to the 600s and stands on the remains of an ancient Roman amphitheatre. The illustrious Michelangelo Buonarroti spent his childhood years in the adjoining house (there is a marble plaque showing evidence of this on the wall of the first floor). While just a few metres away you can find all of the most important monuments and museums, as well as the most renowned bars for those who would like a taste of the Florentine night-life. Situated only 100 metres from Piazza della Signoria, the Uffizi Gallery and Piazza Santa Croce (from where the Hotel's name derives), you can admire the enchanting Basilica where the remains of the greatest artists, writers, poets and scientists in Italian history are buried; we are also just a few steps away from il Duomo, il Battistero, the magnificent Campanile di Giotto and the Basilica of Santa Maria del Fiore and Santa Maria Novella, not to mention the precious Ponte Vecchio, under which Florence's rushing River Arno flows. Or if you would prefer to dedicate some of your free-time to shopping, you can spend hours walking up and down Via Tornabuoni or Via De Calzaiuoli discovering the best names in Italian, and international fashion. The breakfast room, cosy, warm and welcoming, will help you wake up in the best of moods. There is a 24-hour reception service and staff are always willing to help wherever possible. Enjoy your stay at Hotel Santa Croce ! ... more   less 
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Also Known As:
Santa Croce Florence
Santa Croce Hotel Florence

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