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“Great location”
5 of 5 bubbles Review of Hotel Santa Croce

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Hotel Santa Croce
Ranked #41 of 421 Hotels in Florence
Certificate of Excellence
Level Contributor
3 reviews
3 hotel reviews
“Great location”
5 of 5 bubbles Reviewed July 10, 2013

This hotel is in a great location, walking distance to most iconic hot spots, great cafes and a fantastic gelato shop close by. Service was 10/10!! We had a room on the forth floor that was a bit of a hike to get to and pretty small but not an issue for the price and location. I would come back here again and I will recommend it to friends.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3shorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 12, 2013
Dear Guest,
thank you so much for your nice review and to consider our service 10/10.

Thank you also to recommend to your friends, a good word of mouth is the most important marketing action for us.

Sincerely,
Mario, Gabriele and Staff
Hotel Santa Croce Firenze
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759 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

Hi all, we've recently returned from our holiday in Italy, and we had the pleasure to stay at Santa Croce in Florence at the beginning of our holiday for 4 days.We have nothing but praise for Marco and his staff for making our stay so wonderful and memorable. they took care of everything for us , from organising tours , telling us the best place to eat, email our airline and sort out our mess without letting us stress ,and always with a smile. we would definitely recommend this beautiful hotel and its staff to everyone , and we are looking forward to visit them in near future.
thank you Marco and staff from Luigi Gina and Connie Australia

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordanka B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 12, 2013
Dear Luigi, Gina and Connie,
we are very happy you appreciated your stay in our Hotel.

It's a pleasure for us that all our Guests feel like at their home.

We hope to see you again as soon as possible.

Besta Regards,
Mario, Gabriele and Staff
Hotel Santa Croce
Historical Centre of Firenze
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 27, 2013

Myself and my partner have recently returned from a week in Italy. We stayed in 4 hotels during our trip and this was by far our favourite! The staff are extremely friendly and helpful. They told us where to visit and gave us directions. They also arranged for our car to be collected by a local garage so we could concentrate on checking-in and unpacking.
The rooms are very comfortable and the hotel is ideally situated (right in the city centre!).
I wouldn't hesitate to recommend the Hotel Santa Croce, it's a lovely hotel!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vicky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, July 12, 2013
Dear Vicky,
thank you for the wonderful review !

It's a great honor for us to read our Hotel is your favorite in Italy.

We hope to see you again soon.

Sincerely,
Mario Gabriele and all Staff
Hotel Santa Croce
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London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

I stayed at the Hotel Santa Croce for two nights in June 2013. The location is perfect and right in the heart of the historic old town, so it's only a short walk to every sight you might want to visit in Florence. The hotel is very reasonably priced and is staffed by very attentive and friendly people who speak excellent English. Every recommendation we got was good, including the two restaurants we dined at - both excellent. The rooms are nice, the coffee is good and the internet connection is fast. It really has everything you're looking for in a hotel of this kind.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Evernoob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Direttore at Hotel Santa Croce, responded to this review, June 27, 2013
Dear Guest,
thank you so much for your nice review and for the "awesome" definition !

Good to know you had a very good time with us and we are very happy you enjoyed all our suggestions.

We hope to see you again as soon as possible.

Best Regards,
Mario, Gabriele and all Staff
Hotel Santa Croce
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London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 17, 2013 via mobile

We have just returned from a weekend in Florence and wanted to thank everyone at this hotel for being so welcoming, friendly and helpful. Combined with the excellent location and nice clean room, it made for a great place to stay in Florence.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Direttore at Hotel Santa Croce, responded to this review, June 27, 2013
Dear Dan,
thanks a lot for your nice review, we are delighted that you liked your stay at Hotel Santa Croce.

We're looking forward to hosting you again when you will come back to Florence.

Sincerely,
Mario, Gabriele and all Staff
Santa Croce Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed June 17, 2013

Two friends and I recently stayed at this hotel and it was an incredibly positive experience. The rooms are not large and there is nothing elaborate at the hotel itself but it is very well located at Santa Croce and the hotel staff are extremely attentive and keen to make your stay a good one. We asked the various concierges for a number of recommendations (food and attractions) each of which proved to be a winner and the homely nature created a warm and friendly experience.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, June 27, 2013
Dear Daniel,
thanks a lot for the valuable definition !

We are happy you appreciated all our tips and you liked your stay with us.
You understood the true value of our Hotel.

Thank you very much for your nice words of appreciation, they are really rewarding for us.

We're sure you will come back to Hotel Santa Croce for your next trip in Florence !

Sincerely,
Mario, Gabriele and all Staff
Hotel Santa Croce
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London, United Kingdom
1 review
5 of 5 bubbles Reviewed June 16, 2013

This lovely little hotel is in walking distance to all the Historical Buildings, and Bridges in Florence. Perfect location, and the service is 5*. Gabriel and Mario who own the hotel, made us so welcome and couldn't have done enough for us and our young girls. We will definitely be turning in the near future.
Thanks you all for a great stay and you should all be very proud of the work you do.
The Niyazi Family.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carly n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review, June 17, 2013
Dear Mr Niyazi and Family,
thank you so much for your lovely review; your words are really rewarding for us.

We are delighted you liked your stay and our job so much to consider it 5-star service.

It's a great pleasure for us to have your Family in our Hotel, you're very nice, specially your wonderful babies...they are so cute.

We hope to see you again as soon as possible, when you will come back to Florence.

Sincerely,
Mario, Gabriele and all Staff
Hotel Santa Croce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Croce

Property: Hotel Santa Croce
Address: Via De' Bentaccordi, 3, 50122, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#30 Family Hotel in Florence
#36 Romantic Hotel in Florence
#39 Best Value Hotel in Florence
#55 Business Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Santa Croce 2*
Number of rooms: 10
Official Description (provided by the hotel):
STAYING AT HOTEL SANTA CROCE gives the possibility to live a unique experience in the magical atmosphere of Florence. Small but welcoming, Hotel Santa Croce is immersed in the marvellous historical centre, right in the heart of the artistic, cultural and commercial life of the city. The Hotel is situated in an historical building dating back to the 600s and stands on the remains of an ancient Roman amphitheatre. The illustrious Michelangelo Buonarroti spent his childhood years in the adjoining house (there is a marble plaque showing evidence of this on the wall of the first floor). While just a few metres away you can find all of the most important monuments and museums, as well as the most renowned bars for those who would like a taste of the Florentine night-life. Situated only 100 metres from Piazza della Signoria, the Uffizi Gallery and Piazza Santa Croce (from where the Hotel's name derives), you can admire the enchanting Basilica where the remains of the greatest artists, writers, poets and scientists in Italian history are buried; we are also just a few steps away from il Duomo, il Battistero, the magnificent Campanile di Giotto and the Basilica of Santa Maria del Fiore and Santa Maria Novella, not to mention the precious Ponte Vecchio, under which Florence's rushing River Arno flows. Or if you would prefer to dedicate some of your free-time to shopping, you can spend hours walking up and down Via Tornabuoni or Via De Calzaiuoli discovering the best names in Italian, and international fashion. The breakfast room, cosy, warm and welcoming, will help you wake up in the best of moods. There is a 24-hour reception service and staff are always willing to help wherever possible. Enjoy your stay at Hotel Santa Croce ! ... more   less 
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Also Known As:
Santa Croce Florence
Santa Croce Hotel Florence

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