We too met Germano at the train station. Cristina House had a positive review in Lonely Planet, so we decided to go with it. What a mistake!!! He drove us to their house, helping me carry the bags upstairs. Cristina was very nice and the room was great. Then, we paid for four nights. That’s when things changed.
The breakfast was terrible. Delivered at 7:30 a.m., we received a hard boiled egg, a poor little mug of coffee and tea (we tried to get two cups of tea, but that wasn’t an option for some reason), some lousy rolls, and that was it. It never changed, and was really disappointing.
I guess this is their house, but they weren’t much on being good hosts. The first day we wanted to sleep in, being jet-lagged, but they kept knocking on the door to see when they could clean the room. From 8:30 a.m. on. Every 15 minutes. Every day.
The restaurant they recommended was bad, our only bad meal in Italy. No one was in the restaurant and the food was awful. We later found out it was owned by Cristina’s brother.
They wouldn’t make reservations for us at the Uffizi Gallery. Cristina was too busy watching an Italian soap opera to help us, even after we asked her.
Our last day, they started knocking on the door at 8:30 to remind us that checkout was at 10 a.m., after we had asked them not to bother us anymore. They then offered to call us a taxi. I guess the pickup from the train station didn’t include a drop off. The taxi (they of course knew the driver) cost us 15 Euros for a half mile trip, and at the train station, Germano pulled up 5 minutes after us to recruit more victims. It took everything I had not to confront him about our lousy experience.
Stay away from Cristina House. You will have a miserable experience if you go there.
- Official Description (provided by the hotel):
- Sogni d'oro is a cozy Bed and Breakfast in Florence, with spacious and clean rooms preserving the typical Florentine style. It's located close to the most fascinating tourist sights of Florence:, the train station Santa Maria Novella and Fortezza da Basso , the main exhibition center of the most important events organized in Florence, among whichf Pitti Immagine Uomo and Pitti Immagine Bimbo. The Bed & Breakfast Sogni d'oro is the ideal starting point for exploring on foot the historical center of Florence. The Academy of Fine Arts, which houses the original of the Michelangelo's David , the Duomo (the Cathedral) with Giotto's bell tower and baptistery , the Market of San Lorenzo and the church of San Lorenzo and the Medici Chapels , being located only a ten minute walk . A little more away the wonderful Piazza della Signoria with Palazzo Vecchio and the famous Uffizi Gallery , one of the most prestigious museums in the world for the richness of masterpieces stored in it , until you get to the incomparable Ponte Vecchio and the majestic Palazzo Pitti, with the magnificent Boboli Gardens. Its strategic position makes the B & B Sogni d'oro also the ideal solution for those who wish to combine a pleasant stay with the job as you find tranquility, proximity to the town centre, convenience of public services to reach all areas of Florence, and easy parking for those arriving by car. The competence and courtesy of the owners , ready to meet any request , gained through years of experience in the tourist industry , will make unforgettable your stay. You will be surprised to discover that they have the same services and the same quality of a hotel, with the convenience of the prices of a guesthouse ! ... more less
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