This tiny B&B has recently been bought by a very budget hotel around 5 minutes walk away, where you have to check in. I was lucky and had an email from the new owners before I went, but I came across a couple from South Africa on the doorstep trying to gain access and they had no idea about the changes, least of all where to check in.
The B&B itself is very well located and the rooms facing the back are truly peaceful (until the bells in the adjacent church start at 7a.m!) Breakfast is supplied either in your room or in the small kitchen area. It is very basic – small coffee, watery juice and a couple of tiny buns – and you can do better in a local café or patisserie. The main difficulty is that they do not start serving until 8.15am and are not flexible on this at all. This was no good for me, as I like to be up and about by 8, especially when many of the very popular galleries and museums open their doors at 8.15 and an early bird beats the queues.
I also had a problem with my reservation in that I was given the only room with no ensuite bathroom, despite having specifically asked for one on booking. Imagine the scene – need to get up in the night, have to get dressed, go to the loo, back to room, undress, get back into bed –I would not subject anyone to the sight of me trundling around with nothing on in the middle of the night! I was most unhappy with a bathroom down the corridor, rather than in the room, but my concerns were met with a shrug and I was told it was the previous owners fault and nothing could be done about it. In other words – tough! After another grumble from me, the guy on reception said he would see what could be done, maybe a discount, and he would leave a note under my door to let me know what was what. I was still waiting at the end of my stay! On check out, I repeated this conversation to another guy who kindly offered me free breakfasts – which I hadn’t had!
So overall, whilst the location of the B&B cannot be faulted and it is a homely little place, the administration leaves a huge amount to be desired.
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- Also Known As:
- Bed And Breakfast San Lorenzo
- Bed & Breakfast San Lorenzo Hotel Florence