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“Greate Location,helpful staff,clean and well kept” 5 of 5 bubbles
Review of Residence La Contessina

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Residence La Contessina
Ranked #45 of 421 Hotels in Florence
Certificate of Excellence
GreenLeadersBronze level
Sao Paulo, SP
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Greate Location,helpful staff,clean and well kept”
5 of 5 bubbles Reviewed October 3, 2013

The location is unique, we can walk to visit enteire city and also to go to the railway station and to the rental car companies.
The apartment is spacious and confortable and the service was great.
Two years ago we stayed in this hotel and the quality was manteined.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank champangne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this review, October 9, 2013
Google Translation
Caro Ospite,
la ringraziamo del suo commento e siamo contenti che abbia scelto nuovamente il Residence La Contessina per il suo soggiorno a Firenze.
Sarà un piacere riaverla da noi la prossima volta.
Un arrivederci a presto.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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755 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
London
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed September 29, 2013 via mobile

We booked a one-apartment - (room 201). It's a big space (contained a double bed, 1 single bed and a double sofa bed). It's clean and well kept. Has a kitchen (25euros per stay to use) and the hotel wifi is free [for 1 login/PC per stay]. Over 100 tv channels [None in English]. Great service [inc. very good dinner recommendations]. Good shower (always hot). Great location. No in room safe/box.

It's a very Continental breakfast - That's fine but we found the coffee very poor (very disappointing when in Italy).

The biggest gripe was the room noise (we could hear everything that is said in the reception area).

Overall worth a stay but bring some ear plugs!

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LovinTheGoodStuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this review, October 10, 2013
Google Translation
Gentile Cliente,
la ringraziamo per averci dedicato il suo tempo e per la parte contenente le belli parole.
Ci dispiace se il suo sonno non è stato dei meglio.
Riguardo alla cassaforte ogni appartamento è dotato di una. Nel 201 c'è.
Riguardo al caffè, è vero che abbiamo una macchina automatica, ma siamo provvisti di bar con macchina da bar per caffè, cappuccini e altro. Un ospite ha la scelta della macchina automatica o del bar, si deve solo chiedere.
Saremo lieti di ri-ospitarla nuovamente da noi facendo tutto il possibile per soddisfare le sue aspettative.
Un cordiale saluto.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curra, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed September 28, 2013

This is a unique hotel located close to the main railway station and central to many of the attractions. Also very close to a variety of lovely restaurants. The apartment was spacious, clean and very well set up. The staff were friendly and very helpful throughout our stay. A good breakfast was served daily. Great value for the price.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Colin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this review, October 9, 2013
Google Translation
Gentile Ospite,
la ringraziamo per averci dedicato il suo tempo. Le sue parole sono un incentivo a fare sempre meglio. Ci sta a cuore la soddisfazione dei nostri clienti. Sperando di averla in futuro come nostro ospite.
Un cordiale saluto.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed September 25, 2013

We stayed for 3 nights and found this hotel very pleasant, spacious and clean. The settings were better than some photos's we had seen online. It was very central to the train and not that difficult to bet to when you worked out the street numbering (TIP - use the black/white street numbering in Via Faenza for this Hotel and not the terracotta colouring!) All attractions within short walking distances of the hotel. Staff were one of the friendliest and accommodating we have come across in the last 6 weeks.

Breakfast was reasonable and like others we didn't have a need to use the kitchen given the number of restaurants around. We had an early Cinque Terre tour and although after the event the staff let us know that they would prepare breakfast for us if we needed to go out early.

The only criticism we had which we fed back during the stay was that the beds in our room were rock hard and like sleeping on a wood panel - we didn't sleep at all the last night nor did the kids...might be just the luck of the draw but the mattresses and pillows in #212 need replacing as we suggested.

We would stay here again if the bedding is attended to.

Room Tip: Tip 1 - Use black and White street numbering for the hotel on La Faenza! Tip 2 - Room 212 bedding i...
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marjencait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this review, October 10, 2013
Google Translation
Gentile Ospite,
è bello leggere le sue parole, cerchiamo sempre di offrire ai nostri clienti un servizio di qualità facendoli sentire come a casa. Ogni suggerimento è sempre bene accetto.
Nell'attesa di rivederla presto.
Cordiali saluti.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
2 reviews
4 of 5 bubbles Reviewed September 25, 2013

The apartment was a good size for a family of four. The room was cleaned very well each day. The location was great with lots of restaurants in close proximity. It was easy walking distance to the sights of Florence. The reception staff were very friendly and helpful. The breakfast was ok.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank AndrewcHammond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this review, October 9, 2013
Google Translation
Gentile Ospite,
la ringraziamo per il suo commento. Siamo contenti che il soggiorno al Residence La Contessina sia stato di suo gradimento. Nell'attesa di rivederla presto.
Cordiali saluti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Market Harborough, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 24, 2013

This is a charming hotel which is staffed by people who really try to make your stay as pleasant as possible. It is well located although finding it by car is quite tricky. The reception staff do all possible to give directions. In particular Sara was very professional and helpful. Our room was on 2 levels and very large. Breakfast was good.The hotel welcomed our 2 dogs. It is reasonably priced for Florence. Parking is difficult in the city so although 30 euros per night is expensive it is better to pay it than try to park elsewhere.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank janesheld0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this review, October 9, 2013
Google Translation
Gentile Ospite,
grazie per averci dedicato il suo tempo. Cerchiamo sempre di far sentire i nostri ospiti al meglio possibile e le sue parole ci entusiasmano. Accogliamo con gioia i nostri amici quattro zampe, infatti il Residence La Contessina ha la sua piccola mascotte "Achille", sempre pronto ad accogliere tutti i suoi amici pelosi. Riguardo al parcheggio è vero, a Firenze è un pò difficoltoso parcheggiare, soprattutto nel centro, però la tariffa dei parcheggi fuori è circa di Euro 1,50 all'ora, quindi forse si risparmia un pò a metterla da noi. Nell'attesa di averla nuovamente come nostra ospite ( naturalmente usufruendo di uno sconto sul parcheggio per il " Welcome back").
Cordiali saluti.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice, Italy
1 review
5 of 5 bubbles Reviewed September 24, 2013

This is an excellent place to stay if you are visiting Florence. It is 5 mins approx walking distance to train station and in walking distance to the Duomo . Breakfast excellent in nice surroundings. The staff are very professional and cannot do enough for you, very helpful. Would definitely stay here again if visiting Florence. Nice and quiet. Wish all hotels were like this.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnTu2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this review, October 10, 2013
Google Translation
Gentile Cliente,
ci riempie di gioia sapere che si è trovato bene da noi. La ringraziamo per le belle parole spese riguardo alla sua esperienza. Sicuri di rivederla.
Un cordiale saluto.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence La Contessina

Property: Residence La Contessina
Address: Via Faenza 71 | From Via Cennini to Via Nazionale, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Florence
#10 Family Hotel in Florence
#11 Business Hotel in Florence
#40 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence La Contessina 3*
Number of rooms: 24
Official Description (provided by the hotel):
Aristocratic and Bohemian, classic and comfortable, residence La Contessina is a fresh and dynamic alternative to a hotel for a stay in the old town center of Florence. With an elegant and comfortable assortment of studios and full apartments, residence la Contessina is ideal for a lovely vacation but is also equipped for events and meetings. A multi-purpose hall, services and closeness to the Santa Maria novella train station, the conference center and Fortezza da Basso make residence La Contessina very attractive for family and business stays, as well. ... more   less 
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Also Known As:
Residence La Contessina Florence

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