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“Very comfortable stay, great family feel!”

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Residence La Contessina
Ranked #55 of 411 Hotels in Florence
Certificate of Excellence
GreenLeadersBronze level
Reviewed May 21, 2013

I cannot say enough good things about this stay. EVERY SINGLE STAFF MEMBER (of the family that run this hotel) was courteous, outgoing, polite, friendly, helpful... We were made to feel very comfortable, and were told by the couple that own this place that "we have a home here whenever we're in Florence."

My husband and I have stayed in A LOT of Italian hotels with our baby, and this was by far the best place. We will definitely return.

Breakfast selection was magnificent, and better than you'll find at the typical Italian hotel. Mario, the gentleman who served breakfast, kept the space clean, the food stocked, and gave my daughter a balloon each day.

The rooms are neat and spacious, with an authentic Italian feel. Beds get made each day while you're out.

The courtyard is pretty and quiet, and you'll enjoy the closeness to attractions, as well as being removed enough from the hustle and bustle of the streets.

The front desk is always staffed, round the clock. The personnel are all knowledgeable, and even recommended several music shops and restaurants, when I asked. We were also able to check the hours of operation for a local church, with their help and their computer.

This is a classy hotel, family-friendly, and is definitely run by people who care for their customers' enjoyment and comfort. Great value as well.

Room Tip: The "Bianca" room is the largest, and sleeps a family very comfortably. We stayed with fou...
  • Stayed: May 2013, traveled with family
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Review collected in partnership with this hotel
2  Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this reviewResponded October 28, 2013

Dears Guests,
thank you for your lovely review on the site following your stay in Florence. Your words are encouraging for us. Mario reminds of you with sympathy. Thanks also for your lovely words about Staff, breakfast, room and courtyard. It is a pleasure to have guests like you. We are waiting soon to the Residence La Contessina.
We send greetings.

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Reviewed May 7, 2013

A+++++ to Residence La Contessina. Such a lovable staff.. location is perfect.. rooms were amazing, original, clean and really so much better than all the other places we stayed at. Breakfast was great.. I would definitely stay at La Contessina if I went back to Florence and I recommend it to any one including my friends and family. Thanks again La Contessina Family, you really made our stay in Florence memorable. Karim & Rosy

  • Stayed: May 2013, traveled with family
    • Value
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Review collected in partnership with this hotel
1  Thank Karim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this reviewResponded October 28, 2013

Dear Guests,
thank you for giving us the opportunity to take care of you on your visit in Florence. The enthusiasm of your words gives us a lot of energy to do better work. We are glad that you're satisfied. We wait you in Florence.
Best Regards.

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Reviewed May 5, 2013

when i arrived Firenze,it was 6 AM, i was afraid the servicer didn't get up. But the gentleman was so nice, depoisted my luggage and showed my how to get the other place.
there is a quiet yard, a cute cat, and clean kitchen. if you travelled with your friend or family, you also could do simple food in your room. Small but comfortable.

I like this hotel~ if i came Firenze again, I will book this hotel again. :)

  • Stayed: May 2013, traveled with friends
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Review collected in partnership with this hotel
1  Thank wang x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this reviewResponded October 28, 2013

Dear Guest,
thanks for your review and also for your words. We are glad to know that you feel good with us. The cleanliness and order are very dear to us. We put special attention to the yard. It's the central point of Residence. We look forward to welcoming you back to the Residence La Contessina.
Best Regards.

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Reviewed April 29, 2013

The staff at La Contessina were so helpful and friendly. The accommodation was great, roomy and quiet, unusual given how close to the centre of Florence is. Breakfast was lovely and plenty of choice. The staff even loaned me a converted plug for my ipad as the plugs were slightly different to the ones for general Europe. We will definitely come back!

Room Tip: Pay the extra 25 euro for the kitchen. It is worth it.
  • Stayed: April 2013, traveled with family
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1  Thank Queenie003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Proprietario at Residence La Contessina, responded to this reviewResponded May 2, 2013

Dear Guest, it has been a pleasure have you here, we really wait to meet you next time! Our staff is pleased to welcome our guests
Best wishes
Chiara

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Reviewed April 24, 2013

The staff was excellent...helped us get our bearings and gave good advice on restaurants and outings....Breakfast was adequate...rooms serviced daily....very helpful....the central courtyard in the property is quite nice...Have to pay extra for kitchen cleaning at the end if you use the kitchen but explained that to us in the beginning...

Room Tip: Hotel tucked away so road noise not an issue but walls are thin....can hear other people in next doo...
  • Stayed: April 2013, traveled with family
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Review collected in partnership with this hotel
1  Thank Niraj73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this reviewResponded October 28, 2013

Dear Guest,
thank you for taking the time to post a review on the site for us. We are glad to know that you feel good in the Residence La Contessina. Thanks for the words about the Staff, we always try to do our best and we are glad this has had a good response. We hope that you'll visit us in your next stay in Florence.
Best Regards.

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Reviewed April 23, 2013

Great location ideally suited for the train station and minutes to the duomo/piazza della republica. The staff were fantastic; knowledgable, friendly and very welcoming from checkin through to checkout - chamber maid to management.

Very well appointed apartment. I stayed with a friend for 2 nights and there was more than enough room for us. would sleep 4 comfortably. My only suggestion is that they consider including wifi within the room price. Excellent value for money and the best accommodation on our trip.

If carlsberg did aparthotels they would be second only to contessina......probably

  • Stayed: April 2013
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Review collected in partnership with this hotel
1  Thank Davidnew81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Proprietario at Residence La Contessina, responded to this reviewResponded May 2, 2013

Really thank you, we are honored about your words....
Best regards

Chiara

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Reviewed April 17, 2013

This is one of our very favorite places to stay in Florence. The owners are attentive to every detail to make your stay the very best. The location is the best! You can walk to all the major sights. The apartments are most comfortable and the courtyard is a peaceful oasis in nice weather. It is a five-minute walk to the railroad station and bus station. The famous mercato centrale is five minutes away and delicious trattorias and cafes are nearby. The owners do everything to make your visit perfect.

  • Stayed: April 2013, traveled with friends
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2  Thank vima378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Responsabile relazioni pubbliche at Residence La Contessina, responded to this reviewResponded October 28, 2013
Google Translation

Cara Vima,
ti ringraziamo tanto per il tuo bel commento sul TripAdvisor e per aver speso tempo nel scriverlo. Come ben sai, cerchiamo sempre di far sentire i nostri ospiti come a casa, ma ormai tu sei diventata una di casa. E' sempre un piacere averti da noi e speriamo che i tuoi soggiorni a Firenze diventino sempre più frequenti.
Un caro saluto e un abbraccio da tutta la Family e lo Staff.

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Additional Information about Residence La Contessina

Address: Via Faenza 71 | From Via Cennini to Via Nazionale, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Florence
#10 Green Hotel in Florence
#11 Business Hotel in Florence
#40 Romantic Hotel in Florence
Price Range: $111 - $750 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence La Contessina 3*
Number of rooms: 24
Official Description (provided by the hotel):
Aristocratic and Bohemian, classic and comfortable, residence La Contessina is a fresh and dynamic alternative to a hotel for a stay in the old town center of Florence. With an elegant and comfortable assortment of studios and full apartments, residence la Contessina is ideal for a lovely vacation but is also equipped for events and meetings. A multi-purpose hall, services and closeness to the Santa Maria novella train station, the conference center and Fortezza da Basso make residence La Contessina very attractive for family and business stays, as well. ... more   less 
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Also Known As:
Residence La Contessina Florence

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