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“Too many other options”

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Residence La Contessina
Ranked #55 of 412 Hotels in Florence
Certificate of Excellence
GreenLeadersBronze level
San Francisco
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Too many other options”
Reviewed November 8, 2012

The positive was the breakfast was good and the bathroom was clean. One of the negatives was the room layout. We had understood that the room would be perfect for 3 people. If you don't mind having to walk down the stairs in the middle of the night to use a bathroom then it might work for you. The space was completely open so there was no privacy. The room was a bit noisy as it was right behind the front desk. While we were there the staff was fairly helpful. After we left I had realized I'd left a small earring in the room, I called immediately and they eventually found it a called me back. I was very grateful, but then they wanted to charge me over $100 US to mail it back to me.... unbelievable! Luckily we had a wonderful condo owner at our next stop and she arranged to have a friend pick it up and they mailed it back to me in the US for less than 2 dollars. There are too many other options in Florence.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank SBK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Proprietario at Residence La Contessina, responded to this review, November 11, 2012
Dear Guest,
I'm sorry you do not enjoed our apartments. Next time you will visit us you can try our room accomodation, with a bedroom and bathroom on a same level. About your earring, we found the cheaper delivery we could, they asked us to pay Euro 80 to send the package in USA and Euro 19 to send all over Italy. Those are the vive cost of the courier, we do not take commission for this kind of service. You are right if you say that the normal post office is cheaper, but it is not totally safe, so we cannot be in charge for your belongings without an insurance. Also, if you send by post office, we have to anticipate the cost of the delivery for you, and our Direction do not allow us to do that. Anyway we are at guest disposal to help them if they have some better way to have back their belongings leav here.
Thank you

Chiara Pelagotti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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795 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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Bradford on Avon
Level 5 Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed November 5, 2012

We wanted a room big enough for the family to stay together; we liked the idea of a flat and were delighted to find a spacious apartment in this hotel which is hidden behind the main street within easy walking distance of the Duomo and not far from the train station. The staff were friendly and helpful. Breakfast was continental, self service, with lots of choices. The local trattorias provided good eating. We'd go again!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Edw0rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
1 review
Reviewed November 4, 2012

Friendly and cordial. Staff quite knowledgeable and informative. The rooms are clean and comforable. Close to the main attractions within Florence, well within walking distance. The train statiion is interally around the cornor. I will definitly stay there again.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank aviesgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 3, 2012

We stayed for 2 days in La Contessina at the end of October. It is a few minutes walk from the railway station and also you can walk to the Duomo
and Accademia to see David which was great. Our room was very good and the breakfast was one of the best we had during our stay in Italy. The staff were very helpful to say the least, we had last minute problems with our booking in Venice and Sara took it as her responsibility to ensure we get our hotel in Venice sorted for the next day.
The only comment I have is about charging 7 pounds for wifi as it is usually free in most hotels. We stayed in 4 hotels during our trip to Italy and this was the only hotel charging for wifi.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Banchhita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Maine
1 review
Reviewed November 2, 2012

There are a lot of good things we can say about our one day stay at La Contessina not the least of which is how well run and welcoming it is. This is truly a family business. Carla and Lido, their daughters and their daughter's husbands go out of their way to make one feel part of the "family."
Our three level and spacious unit could have easily accommodated 4 or more people and is well suited for longer stays.
La Cotessina was clean, extremely well located and quiet. The breakfast was great and varied.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 653Lambert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Proprietario at Residence La Contessina, responded to this review, November 16, 2012
Dear Guest,
thank you for your comment! We welcome all guest at La Contessina as part of the family, it is what (hope) we do best, manage a big family as we are! Hope to see you next time
Chiara Pelagotti
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Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 5, 2012

We stayed at "La Contessina" for three days, at the end of June 2012. We were a group of almost 30 people, between friends and relatives.

The residence is very well located (just a few minutes' walking distance from the Dome and Santa Maria Novella train station) and extremely quiet, as it doesn't face any road.

The rooms are spacious and clean, maybe a little old style (not a real problem to be honest), but they told us they are planning to refurbish them soon.

The owners, Carlo e Lida, as well as their sons and nephews (it's a family business) were very kind and helpful, and when a little problem occurred they were extremely apologetic and fixed it promptly.

Breakfast is plentiful and of good quality (several types of salami, cheese, local cakes, fruit, juices and bread). If you are lucky enough, Lida will let you try her delicious home-made pies (absolutely brilliant).

I recommend "La Contessina" to all kind all tourists, the staff are nice people who care about their job and clients.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TizianoVecellio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
contessinaFirenze, Proprietario at Residence La Contessina, responded to this review, October 22, 2012
Thank you so much! we love work for you every day, but when we read words as yours our heart is full of joy because we were able to let you feel good in Florence. Hope to see you soon

Chiara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyne And Wear
Level 6 Contributor
139 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed September 16, 2012

We really loved La Contessina. The staff were so friendly and helpful at all times. The breakfasts were really varied - the cakes and pastries were lovely and there was always plenty of fruit - melon, peaches, bananas, apples etc. It was great having a fridge in the room for the odd bottle of wine and beer! We found the beds comfortable as we prefer a firm mattress. We slept well although we were disturbed on a couple of nights by noisy guests coming in very late. The sofa was very large and comfy and enabled us to relax after a busy day of sightseeing. We walked to the apartment from the railway station and found La Contessina easily. We loved the nearby restaurant Enzo e Piero - lovely Tuscan food and friendly service at very reasonable prices. We would certainly go back to La Contessina

Room Tip: Corner rooms away from the patio are probably quieter
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgeTyneandWear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence La Contessina

Property: Residence La Contessina
Address: Via Faenza 71 | From Via Cennini to Via Nazionale, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Green Hotel in Florence
#10 Family Hotel in Florence
#11 Business Hotel in Florence
#40 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence La Contessina 3*
Number of rooms: 24
Official Description (provided by the hotel):
Aristocratic and Bohemian, classic and comfortable, residence La Contessina is a fresh and dynamic alternative to a hotel for a stay in the old town center of Florence. With an elegant and comfortable assortment of studios and full apartments, residence la Contessina is ideal for a lovely vacation but is also equipped for events and meetings. A multi-purpose hall, services and closeness to the Santa Maria novella train station, the conference center and Fortezza da Basso make residence La Contessina very attractive for family and business stays, as well. ... more   less 
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Also Known As:
Residence La Contessina Florence

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