Poor maintanence of the accomodation - which makes the stay in the place unpleasant and irritating:
We came in the evening after a long trip and we couldn't take a shower, since there was no hot water. There was no-one to talk to about the problem.
The baby's cot was broken, so we couldn't use it ! (it was replaced after few days).
We stayed in the fifth floor but often the lift didn't work.
The oven's electric plate got broken but the owner said that it will take him few weeks to repair it.
The room was not cleaned twice a week as promised.
The owner insisted that we should pay in cash, since 'he has a problem with his bank' and therefore paying by credit card is impossible.
The only positive aspect is the location, but I guess that for the same price one can find better places in a similar location.
- Official Description (provided by the hotel):
- Palazzo Mannaioni Suites of Florence, a building of 400 completely renovated in 2014. Located in the heart of the old Florence between Borgo San Frediano and Santo Spirito overlooking the Frescobaldi Gardens and beautiful views of the cloister of S. Spirito Church in which hosts a colorful daily life with its antique markets and cafes. ... more less
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