We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not good !”
Review of Hotel Donatello

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Donatello
Ranked #285 of 422 Hotels in Florence
Sydney
Level Contributor
139 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Not good !”
Reviewed July 22, 2012

We were there from 13th to 15th of July 2012.
This hotel has many plusses but, the people at the reception spoils the whole thing! They are rude and not suitable for the job. They made us feel very uncomfortable. The hotel is in a good location, 10 mins walk from Firenze SMN station and about the same from Gallery of Accademia ( David of Michaelangelo).
However, we got room 302, first you have to take an elevator to go to level 1, then walk through a corridor..left and right and left and rght...took us three times to figure out...then come to another lift and go to level 3 and there is the room. The Room itself is not bad at all. It has great space and good bed, and good furniture, but there is hardly any window, one is there there but that is up there somewhere. Bathroom is good as well, but it smells, therefore there must be some problem with the plumbing etc. Do I recommend this to anybody ? NO.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chatsuparna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

555 reviews from our community

Traveler rating
    72
    158
    153
    90
    82
See reviews for
103
197
12
50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Forster, New South Wales, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 20, 2012

Didn't get off to a good start.we weren't real pleased not to have access to our own air conditioning - you have to call reception to change the temp. Access to the room was a nightmare, having to catch 2 different, very slow, lifts just to get there.
The room was very dated but the bathroom seemed fine on first impressions, that is until you opened the shower. It looked as though it hadn't been clean for quite a while, the mould was thick even on the tile surface and the smell was nose hair burning! The cleaners obviously clean with there eyes closed as there was a sign on the door from the previous tenants reminding themselves to bring their wallet, and it remained there for our entire 3 night stay.
Breakfast was terrible, with a tiny, always packed dining room, and almost a fight for the very sparse food. If you were lucky you might get a pastry, otherwise I hope you enjoy the stale bread with dodgy ham and cheese.
It is located fairly centrally, only a short walk to the train and some great restaurants, but the park out the front is a great meeting place for weirdos and junkies.
Definitely won't be back!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Florence hotels

Show Prices
Show Prices
Show Prices
Show Prices
Sydney, Australia
Level Contributor
77 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed June 27, 2012

Amazing location only 10 minute walk from the centre of florence. Rooms were clean, however decor was quite dated. Restaurant was quite poor.. breakfast basically considered of cheese, ham and bread. Our room was right at the front of the hotel, and was quite loud at night which made for poor sleep quality!
Probably wouldn't recommend or stay again

  • Stayed August 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emmals23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sugar l
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 21, 2012

Great hotel in Florence. Only a ten minute walk to downtown. Our rooms were clean and nice. Air conditioning and hot water were great. My whole family loved it.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 19, 2012

We loved this friendly smallish hotel. The owner and his wife were very friendly and accomodating, room was lovely, location was perfect facing onto a park and only 10 minutes walk from the main railway station. The hotel had a lovely central courtyard to sit and relax. The only problem was the noisy young people outside the window that continued into the evening despite the double glazing.Air conditioning wasn't great. Would stay again. Noonan, New Zealand

Room Tip: ask for a room that doesn't face the street.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dianne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 30, 2012

Enormous high ceilings with wainscotting and crown molding made this hotel stand out from the others on our Cosmos tour. Faces a green park, a few block from San Marco and the Accademia Gallery. Charges way too much for Wi-Fi and not all rooms have the signal.

Stayed March 2012, traveled with family
Review collected in partnership with Wyndham Hotel Group

Helpful?
1 Thank Irene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 11, 2012

Nice and convenient hotel.
Walking distance from the major city sights, river and train station. There is also a bus station 10 meters from the hotel.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donzella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Florence hotels
San Lorenzo
Hotel Malaspina
Hotel Malaspina
#290 of 422 in Florence
437 reviews
San Lorenzo
Galileo Hotel
Galileo Hotel
#248 of 422 in Florence
409 reviews
San Lorenzo
Hotel Kursaal Ausonia
Hotel Kursaal Ausonia
#131 of 422 in Florence
1,001 reviews
Show Prices
Show Prices
Show Prices
San Marco
Hotel Le Due Fontane
Hotel Le Due Fontane
#243 of 422 in Florence
495 reviews
Hotel Meridiana
#277 of 422 in Florence
351 reviews
San Lorenzo
Martelli Hotel
Martelli Hotel
#296 of 422 in Florence
575 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Donatello? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Donatello

Property: Hotel Donatello
Address: Piazza Dell'Indipendenza 23, 50129, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #285 of 422 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Donatello 3*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Hotwire, Evoline ltd, TripOnline SA, Cancelon, Priceline, getaroom.com, HotelQuickly and HRS so you can book your Hotel Donatello reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Donatello Hotel Florence

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing