We stayed in florence for 4 nights, the first impression when we arrived, we were pleased, the rooms was beautifully decorated and very clean. Our luggage were even carried by 2 ladies to our room. They are very helpful and kind, the young girl gave us direction for tourist spot and suggestion for restaurant. One day when we came back we heard the owner screaming to the two housekeeper while there are some guests around. He treated his staff like slave, and we saw them working from morning to evening, ( 24 hours service). I'm also working for a public relation but i can't treated the people working for me like what he did for his staff. I've traveled all over the world, but this is my first time I saw, the owner shouted to his workers, incredible bad manners.
There are only two good points in this guest house, it's centrally located and very clean, also the staff is available for 24 hours services.
Avoid to meet the owner.
- Official Description (provided by the hotel):
- CASA HOWARD Guest Houses – Rome and Florence The Art of Hospitality. Casa Howard Guest Houses are not hotels. Each Casa Howard is a beautiful private house, in an outstanding location whether an apartment, palazzo or farmhouse, which gives personal service, and where some typically "hotel" ideas, methods and services have been borrowed. With uniquely designed, cosy rooms it’s like staying in a very relaxed, stylish friend’s home – as guests you get the keys of the house, you enjoy the original furniture and objects, you feel the atmosphere of the house. A mix of quality-to-price ratio, uniqueness of location, private home heritage and introduced guests approach deserved Casa Howard many featuring on the international press. Last but not least, CH are now in the bestselling 1000 Places to See before You die !!• A SENSORIAL EXPERIENCE : how different is the feeling of spending some days in a real private house rather than in a public grand hotel, in the top art city of the world! LUXE: we may not define CH a luxury place, rather a true exclusive place (nonetheless we are featured on most of the luxury guidebooks in the world, like the LUXE city book of Grant Thatcher or the LOUIS VUITTON guidebook). Casa Howard (Florence) is located close to Santa Maria Novella, Casa Howard (Rome) close to the Spanish Steps – the ideal spots for accessing the city’s profusion of architectural treasures and shopping! Urban chic close to the action. Suave and surprising, the Casa Howard is located close to the Santa Maria Novella – an ideal spot for accessing the city’s profusion of architectural treasures. This is a Guest House, it is not in the hotel category (e.g. they do not have a concierge, nor do they provide porters etc); it is a private family’s houses partially opened to introduced paying guests. Former guests have a priority booking channel. A mix of quality-to-price ratio, uniqueness of location, private home heritage, and introduced guests approach deserved Casa Howard some awards and many many featuring on international press. It is an intriguing mix of private mansion and hip hotel, providing guest accommodation in stylish apartments. Eco attitude : see down *All the original floors and ceilings have been maintained, there are flourishes of pure silk taffeta at the windows, and many love the chic designer touches such as the occasional black silk sofa, sunken marble bath, full-wall padded bed head, mosaic inlay or 18th century French writing desk. For relaxation after a day’s exploration along the Via Tornabuoni, unwind in the hammam. ... more less
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- Also Known As:
- Casa Howard Guest Houses Hotel Florence