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“Modern and Clean” 4 of 5 stars
Review of Universo

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Universo
Ranked #221 of 421 Hotels in Florence
Houston, Texas
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Modern and Clean”
4 of 5 stars Reviewed November 4, 2009

We selected the Hotel Universo because it is conveniently located near the train station (we took a side trip to Pisa, highly recommended) and easy walking access to the city of Florence. It is clean and modern. I would not recommend a room facing the square if you are a light sleeper. Yes indeed it is a beautiful view but our windows on the fourth floor were not soundproof and I heard every truck and activity that went on all night. It did not help that our toilet ran all night, but in fairness we were only staying one night so we did not mention it to the desk until we left. Breakfast included cereals, yogurt, croissants, meats, etc. Clean is my major criteria for selecting a hotel room. The sheets and towels are not luxurious and the beds are fine, a bit hard for me, but all in all satisfactory. We were there to see Florence, not to experience a spa-like hotel.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank daetime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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466 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 22, 2009

Pro - Very close to train station
- Has 3 English channels (compared to some with none)
- Value (75 Euro per night in October)
- Friendly staff.
- Breakfast was okay, pastries were pretty fresh. Breakfast room looks new and clean.

Con - Room is too dark
- No safe in the room
- The room smells like bleach or some kind of cleaning product. We stayed for 2 nights and the clothes we wore in that room carried a stinky smell. The room itself looked clean but the smell was pretty bad.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Jue121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 11, 2009

We had a really wonderful stay at this hotel. Not only were the rooms newly redone and clean, but the staff were very friendly and helpful, recommending several places to eat. We were pleasantly surprised with the extensive continental breakfast that was included with our stay. They even would make cappuccino for you if you asked! Our room overlooked the Piazza Santa Maria Novella which was also recently redone and beautiful. We were a 15 minute walk from just about anywhere in downtown Florence! We stayed in three different places in Italy and we thought this was the most comfortable bed! Just a great overall stay.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank LeaWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, NY
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed September 7, 2009

Stayed here during the winter 2009. The rooms are quite small but it was clean, the service was good and the location, just a block or so from the main train station, is OK. If on a budget it is a decent choice.

  • Stayed February 2009, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank millercgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 15, 2009

I chose this hotel because of the excellent location and the reasonable price (65euros per night per room). Old but totally renovated, with funky colourful rooms, it was really worth its money. The staff was really helpful (they all speak excellent english, booked for us tickets for the Ufizzi, checked the trains timetable etc.), room was being cleaned up every day, breakfast was more than adequate -including a delicious capuccino, and everything in Florence was about a 5 min walk. I totally recommend it.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Dorothea_An
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, OH
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed August 11, 2009

We visited Florence in July 2009 and found the Hotel Universo to be the perfect hotel. The hotel is small in size, but the rooms are large and clean. As another review noted, the hotel staff was wonderful. They have a wonderful breakfast buffet in the morning and an internet room (you must pay to use the internet). The location was perfect because we walked to various locations throughout Florence. We spent three nights at the Universo.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MS2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 9, 2009

My husband and I were very happy with this hotel. It's close to the station. it's clean and had a reasonable sized bathroom. The choices in the breakfast were limited however. If you don't ask the kitchen staffs to refill the plates, they wouldn't. However, we find it no problem at all. Afterall, we only paid 85 euro for a night. It's good value for money.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank NewZealandLee09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Universo

Property: Universo
Address: Piazza di Santa Maria Novella 20, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Business Center with Internet Access Free Breakfast Room Service
Hotel Style:
Ranked #221 of 421 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Universo 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Universo Hotel Florence

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