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“Awsome stay”
5 of 5 bubbles Review of Universo

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Universo
Ranked #248 of 421 Hotels in Florence
Chennai
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Awsome stay”
5 of 5 bubbles Reviewed May 17, 2014 via mobile

The hotel is conveniently located just a few meters away from the station. The check was quick. The lady at the check in counter Suzana was very courteous. The room was spacious and comfortable beds. Breakfast was also good. Overall liked the place. The entire staff at the hotel was very good n helpful.

Stayed May 2014, traveled with family
Helpful?
Thank Amitlapasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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515 reviews from our community

Traveler rating
    97
    216
    102
    63
    37
See reviews for
77
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37
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Sao Paulo, SP
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 10, 2014

Location is perfect. We did everything in the hisorical center just a few minutes away walking. Windows are sound proof, very useful when staying at SMN square (specially at Notte Bianca night).
Our double bed was actually two separate single beds moved next to each other, which separated if you moved to the middle gap. There is no wardrobe or drawers for clothes, just a few hangers stuck to the wall. Tables in breakfast are shared with other guests and food replacement was quite flawed.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed May 10, 2014 via mobile

The hotel has a great localion but smell bad and the bathroom is very small and noyse. The bed is good. The breakfast is fine. No free wifi. The Piaza were located is nice, with lots of bars and restaurants. The room rate was fine. 120 euros. To park your car 35 euros a day. I think that there is cheaper options around the city to park your car.

Stayed May 2014, traveled as a couple
Helpful?
Thank Ropires
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid-Peninsula of the San Francisco Bay Area
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed May 4, 2014

This is a modern hotel right on one side of the piazza Santa Maria Novella, making it maybe a 5 minute walk from the main train station in the city. And the major sights of the Accademia and the Uffizii were only 10-15 minute walks away. The room was typically european small (by USA standards) but was clean and quiet. This was the only hotel of 7 we have stayed In during a two week trip that was going to charge us for WiFi access in our room. As I had a portable hotspot with me I must pulled that out and used it to access the Internet.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sherpadad54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wroclaw, Poland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed April 11, 2014

Hotel is almost perfectly located, 3 minut to main trains station and 5-10 minutes to most of sightseeing in Florence. It is 3star hotel, but you don't feel it inside. At first sight rooms looks nice and modern, but when you look closer there are shortcomings.
- there was wallpaper not sticking to the wall in a corner
- water does not flow out of the sink (only to some point...)
- the room was incradible hot when we arrived
- there were doors to the terrace, but... It was not comfortable to keep them open while this was accessbile from other rooms also.
- on the terrace there was some ventilation machine, turning on every 20 minutes that sounded like a garbage truck
- there was only one small lamp above the mirror in bathroom
- in room there were only 3 lamps. 2 night lamps on both sides of the bed and one floor lamp. So the lightening was very poor, espacially that main wall was black and all furniture and floor was made of some dark wood.
- additionally there was some renovation in the next building, so there where some workes on outside our window that were replacing roof tiles, they also could acces this terrace. And they started work about 7:30 AM !!! Thankfully we had ours alarms set to 7:40AM so no big loose
- wifi is extra paid (6euros/24h)

Breakfest was ok, Cleanliness of room also. I expected a little bit more from 3 star hotel, I stayed in Florence also in another 2star hotel that was a lot (and I mean really a lot) better.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TomekM967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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London, United Kingdom
Level Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed March 26, 2014

The location of the hotel is great. Very central and walking distance from most of the touristic spots. However, the rooms are very tired, old towels and reception area very cold.
To my standards, this hotel wouldn't have 3 stars.
Breakfast is good.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Boyboytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed January 16, 2014

We loved the location as it was very near the train station. However, the room was not well maintained as some things were damaged and not repaired or replacement. The room was also too dark as there was insufficient lighting.

Stayed December 2013, traveled with friends
Helpful?
1 Thank harry3y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Universo

Property: Universo
Address: Piazza di Santa Maria Novella 20, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Business Center with Internet Access Free Breakfast Room Service
Hotel Style:
Ranked #248 of 421 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Universo 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Universo Hotel Florence

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